help please

littlemis

hi just wondering if i in right place..husband is on disability allowance claims for me and 3 kids..1 is 18 yrs since marsh and is in lit ..first yr...anyway we get a letter from dept saying form has to be sent back and stamped by lit ..if he is to be able to continue to claim for her....now the money was stopped when we rang and asked about it they confirmed by phone they got letter on time and would backpay...to date none has been issued to us...when we ring now they tell us nothing and hang up...any suggestions..and now today they say they know nothing about it at all.

tony81

Call into welfare office. Take a ticket. Be nice to clerk and they'll give you an update.

wmpdd3

Also when you call in have your dates, last date of payment, date letter was stamped and sent back etc.

But, I thought Disability was all handled by one office in the midlands?

Kristopherus

wmpdd3 wrote: »

Also when you call in have your dates, last date of payment, date letter was stamped and sent back etc.

But, I thought Disability was all handled by one office in the midlands?

Yea afaik Disability & Invalidity are paid from Longford. Of course getting access there is the difficult part. Its easier get into Fort Knox:(

eastbono

tony81 wrote: »

Call into welfare office. Take a ticket. Be nice to clerk and they'll give you an update.

Tbh there is little point in OP calling into their local sw office. DA is not administered by them, they will not have access to claimants file and will end up having to contact DA section and as one poster said its like getting through to fort knox and this applies whether you are calling as an external or internal customer.

littlemis

all ok got it sorted thanks folks..:D