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Is this crowd reliable? (Scan.co.uk)

  • 17-01-2013 10:12pm
    #1
    tcjpmcd
    Registered Users, Registered Users 2 Posts: 76 ✭✭


    Hey boards! Recently my dad and I decided to go ahead and start ordering our parts for the super computer we plan on building together.

    We're looking to get the best parts in our budget and keep in mind, the best prices too, we've been looking at a site recently called Scan.co.uk

    Just some questions for anyone that has ordered from them before :

    1. Are they reliable?
    2. How is the transport times for any orders made?
    3. Would you recommend them?
    4. If a part came broken, how is the customer service to deal with?

    Looking to get some replies asap... Thank you. :D


Comments

  • #2
    challengemaster
    Registered Users, Registered Users 2 Posts: 16,930 ✭✭✭✭challengemaster


    Scan are fine, and reliable. Hardwareversand.de is probably going to be cheaper though


  • #3
    tcjpmcd
    Registered Users, Registered Users 2 Posts: 76 ✭✭tcjpmcd


    challengemaster wrote: »
    Scan are fine, and reliable. Hardwareversand.de is probably going to be cheaper though

    Thanks for the quick and awesome reply. Do you know by any chance the shipping options available to Ireland? Express Delivery Perhaps?


  • #4
    challengemaster
    Registered Users, Registered Users 2 Posts: 16,930 ✭✭✭✭challengemaster


    tcjpmcd wrote: »
    Thanks for the quick and awesome reply. Do you know by any chance the shipping options available to Ireland? Express Delivery Perhaps?
    From HWVS?

    Delivery
    UPS-Standard (18,99 € shipping costs)


  • #5
    tcjpmcd
    Registered Users, Registered Users 2 Posts: 76 ✭✭tcjpmcd


    challengemaster wrote: »
    From HWVS?

    Delivery
    UPS-Standard (18,99 € shipping costs)

    No sorry forget to include the site in the post, Scan.co.uk?


  • #6
    challengemaster
    Registered Users, Registered Users 2 Posts: 16,930 ✭✭✭✭challengemaster


    http://www.scan.co.uk/information/delivery.aspx


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  • #7
    Vicxas
    Registered Users, Registered Users 2 Posts: 15,449 ✭✭✭✭Vicxas


    Scan are great (if not a little expensive)

    Check out their bundle offers you can get a very reasonable upgrade for cheap.

    HWVS would be the cheapest but I've heard some nightmare stories about their customer service.


  • #8
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    Had an awful RMA experience with them over a €10 wifi adapter would you believe. Only started replying to emails after getting in touch via social media. They were grand when things worked out, but their RMA procedure leaves a lot to be desired. In fairness, part fault was probably their courier who never collected the item many days they were supposed to, but even after the adapter was tested faulty the communications stopped again, took over 2 months to get a cheque refund (didn't have a replacement adapter of the same in stock) which I found unacceptable.
    Interestingly probably gave them over 5k of purchases before this happened, won't use them again after that frustrating experience though.

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



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