new pc blank

John Kelly of

Hi guys
just got pc delivered from hardeware versand today and set it up with old monitor.
pc powers up but monitor stays blank
does anyone know what I am missing?

5uspect

John Kelly of wrote: »

Hi guys
just got pc delivered from hardeware versand today and set it up with old monitor.
pc powers up but monitor stays blank
does anyone know what I am missing?

Completely blank? Not even the mobos manufacturer logo? Does the board have on board graphics as well as a GPU? Have you connected to the correct video output?

kippy

To add, is there any power indicator light on the monitor?

John Kelly of

yes the monitor powers up when you switch it on and says no signal.
the monitor is connected to the D sub port.

John Kelly of

5uspect wrote: »

Completely blank? Not even the mobos manufacturer logo? Does the board have on board graphics as well as a GPU? Have you connected to the correct video output?

The motherboard is AS rock zh77 pro 3. It has 2 ports for monitor. 1 DSUB and 1 HDMI. My monitor only has DSUB cable option so thats where I put it.

kippy

John Kelly of wrote: »

yes the monitor powers up when you switch it on and says no signal.
the monitor is connected to the D sub port.

Answer these questions please:
1. Does the power indicator light come on on the tower?
2. Is there another graphics output on the back of the tower (apart from the D Sub port (HDMI,DVI another VGA?
3. Do you hear the fan(s) in the tower when you switch on the PC?
4. Did you get the monitor with the PC or is it an older monitor?
5. Does the monitor have any other "Inputs" apart from power and D-Sub?
6. Do you have access to a second monitor?

John Kelly of

1 yes
2 no
3 yes
4older monitor
5 yes labeled DVI
6 yes I will rig it up now

kippy

John Kelly of wrote: »

1 yes
2 no
3 yes
4older monitor
5 yes labeled DVI
6 yes I will rig it up now

Sound, let us know how 6 goes......

John Kelly of

I just realised the new monitor requires an adapter as it has a german plug on the end of it so it looks like Ill have to come back to it tomorrow
thanks for your help though

marco_polo

Looking back at your build thread don't you have a GPU as well? If you have already installed it it may have disabled the onboard video, which would be why you can't get a signal on the VGA port.

kippy

John Kelly of wrote: »

I just realised the new monitor requires an adapter as it has a german plug on the end of it so it looks like Ill have to come back to it tomorrow
thanks for your help though

If it is just a kettle lead connector you may be able to swap it with the connector on the other monitor......

John Kelly of

kippy wrote: »

If it is just a kettle lead connector you may be able to swap it with the connector on the other monitor......

I managed to squeeze it into socket so new monitor has powered up now but still no signal

John Kelly of

marco_polo wrote: »

Looking back at your build thread don't you have a GPU as well? If you have already installed it it may have disabled the onboard video, which would be why you can't get a signal on the VGA port.

Ok thanks. what do I have to do?

John Kelly of

John Kelly of wrote: »

Ok thanks. what do I have to do?

You might need a DVI-VGA adapter to connect the monitor to the video card:



The VGA port is most likely on the onboard video, which was disabled by the video card.

kippy

John Kelly of wrote: »

Ok thanks. what do I have to do?

Plug the monitor into the external GPU.


(The answer to question 2 above would be critical in fixing this "issue".)

John Kelly of

Ok thanks guys I didn't realise the other 2 ports lower down were also ports for monitors. I will get an adapter tomorrow.

John Kelly of

John Kelly of wrote: »

Ok thanks guys I didn't realise the other 2 ports lower down were also ports for monitors. I will get an adapter tomorrow.

Yep, they're the ones you need to connect it to.