HP Pavilion g6 - Internet issues

gawker · 09-01-2013 7:54pm #1

I bought this laptop last week brand new and, although the specs looked great for what I need it is having an awful time with the internet. I'm barely picking up 1mb most of the time via Wifi but other devices in my room / elsewhere in the apartment are picking up closer to 20 mb. I've turned off the Norton firewall that was automatically set up but no real difference.

Here's a sample speedtest from the laptop:

Does anyone have any experiences like this/advice?

The laptop runs on Windows 8 by the way, in case that makes a difference. I owe anyone who can help a beer!

devnull · 09-01-2013 9:08pm

Go to the HP website and make sure you have the latest driver for the wireless.

NeitherJohn · 09-01-2013 9:10pm

Hook it up by Ethernet and then either try the Speedtest again or download an iso from HEAnet.

thenightrider · 14-01-2013 10:58pm

Im having the same trouble with my new g6 all other device's are fine most of the time pages wont load for me and i have to turn of the wireless on the laptop that is no good to me.

gawker · 14-01-2013 11:24pm

I assumed it was a problem with the laptop so had it exchanged, but the new machine is the same. Picking up 1/10th of what I should be with it. Have you had any luck improving things?

thenightrider · 14-01-2013 11:40pm

Try http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-111900-1&cc=uk&dlc=en&lc=en&os=4132&product=5311263

Ive only installed it tonight going to see if it is any better with this

gawker · 16-01-2013 10:11pm

Any luck? Nothing seems to be working for me!

thenightrider · 31-01-2013 12:06am

gawker wrote: »

Any luck? Nothing seems to be working for me!

Did you ever get your one sorted i sorted mine out

gawker · 31-01-2013 12:10am

Not really I'm afraid, just learned to deal with it!

How'd you fix it?

thenightrider · 31-01-2013 12:25am

click on the picture of the battery if it is on energy star click more power options then change plan settings then change advanced power settings then click on wireless adapter settings then power saver mode and set both to max performance that should sort it for you

Overheal · 31-01-2013 3:47am

thenightrider wrote: »

click on the picture of the battery if it is on energy star click more power options then change plan settings then change advanced power settings then click on wireless adapter settings then power saver mode and set both to max performance that should sort it for you

This fix has been suggested numerous times in the forum; it should be a staple troubleshoot for any laptop.

HP Pavilion g6 - Internet issues

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