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Confused

  • 28-12-2012 12:32am
    #1
    Registered Users, Registered Users 2 Posts: 1,410 ✭✭✭


    I'm confused and would just like to clear something up.

    Around 6 months or so ago, I changed from Vodafone to Eircom broadband after a salesperson called to my house. We were given details which I believe I had to change on my internet settings to change my broadband to Eircom. However, I never did this. I believe I am still getting my broadband service from Vodafone, however I am not paying them, but I am paying Eircom.

    I still have my Vodafone router and the Vodafone customers in my area have been experiencing broadband dropping over Christmas due to works being done in my area. I have been experiencing this too as of today so maybe I am still getting a service from them.

    I would just like if you could check out my situation? I can PM you my phone number and stuff if you like.


Comments

  • Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    ConorCBS wrote: »
    I'm confused and would just like to clear something up.

    Around 6 months or so ago, I changed from Vodafone to Eircom broadband after a salesperson called to my house. We were given details which I believe I had to change on my internet settings to change my broadband to Eircom. However, I never did this. I believe I am still getting my broadband service from Vodafone, however I am not paying them, but I am paying Eircom.

    I still have my Vodafone router and the Vodafone customers in my area have been experiencing broadband dropping over Christmas due to works being done in my area. I have been experiencing this too as of today so maybe I am still getting a service from them.

    I would just like if you could check out my situation? I can PM you my phone number and stuff if you like.


    Hi Conor
    yes, PM me the details and I can have a look at this for you.
    Tony


  • Registered Users, Registered Users 2 Posts: 1,410 ✭✭✭ConorCBS


    Thanks for your help.


  • Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    ConorCBS wrote: »
    Thanks for your help.


    Hi ConorCBS

    Did you manage to contact broadband support has there been any improvement?

    Thanks, Mark


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