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UK seller that ships from Hong Kong

  • 18-12-2012 1:01pm
    #1
    jay-me
    Registered Users, Registered Users 2 Posts: 1,002 ✭✭✭


    Hey I bought a phone from an Ebay seller that states he is a UK seller and item location is slough UK. However in the description he states that item is shipped from a hong kong offfice. I didn't see this in time and bought the item. I just got a leter in the door looking for customs and vat for the item.. I wouldn't mind but it looks lik it will cost nearly 40 euro to get the phone and there is another UK seller selling it for 10 more that has nothing about being from HK in his listing. Any advice?


Comments

  • #2
    Jarren
    Closed Accounts Posts: 4,692 ✭✭✭Jarren


    Can you post a link to the ad please


  • #3
    partyatmygaff
    Registered Users, Registered Users 2 Posts: 10,992 ✭✭✭✭partyatmygaff


    jay-me wrote: »
    Hey I bought a phone from an Ebay seller that states he is a UK seller and item location is slough UK. However in the description he states that item is shipped from a hong kong offfice. I didn't see this in time and bought the item. I just got a leter in the door looking for customs and vat for the item.. I wouldn't mind but it looks lik it will cost nearly 40 euro to get the phone and there is another UK seller selling it for 10 more that has nothing about being from HK in his listing. Any advice?
    Nothing you can do about it really other than pay the customs charge and be more careful next time.

    It's pretty common on Ebay unfortunately.


  • #4
    jay-me
    Registered Users, Registered Users 2 Posts: 1,002 ✭✭✭jay-me


    http://www.ebay.co.uk/itm/290823175800?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649

    Not sure if you can see this or not. I can't find a listing for them as he seems to only have 1 item for sale now??


  • #5
    partyatmygaff
    Registered Users, Registered Users 2 Posts: 10,992 ✭✭✭✭partyatmygaff


    I'm a UK based seller however this phone would be dispatched from our Hong Kong store.
    ....
    This phone would be dispatched from our HK store.

    Honest enough ad, really. A UK seller drop shipping from HK.


  • #6
    Jarren
    Closed Accounts Posts: 4,692 ✭✭✭Jarren


    Dropshipper

    He is based in UK but orders the items from China .

    http://pages.ebay.com/help/policies/item-location.html

    He states the item location in UK, report him/her to Ebay .

    Live and learn


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  • #7
    A Dub in Glasgo
    Registered Users, Registered Users 2 Posts: 17,575 ✭✭✭✭A Dub in Glasgo


    I thought the HK shipping bit would be in the small print but FFS it is on the 2nd line of the advert!!


  • #8
    Tango One
    Registered Users, Registered Users 2 Posts: 833 ✭✭✭Tango One


    I had a seller say the item was located in the UK but shipped it from HK. They did refund me the duty. One of the items was faulty I asked could I send it to there UK address. they claim they were in the process of moving me and send it back to HK. I don't think there ever was a UK address


  • #9
    Stinicker
    Banned (with Prison Access) Posts: 7,102 ✭✭✭Stinicker


    I had this happen me and I raised a dispute due to a long wait three weeks and the fact it was falsely advertised. I got a refund and the item eventually arrived so it was win win!


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