Cathay cabin crew threaten no-smile service

Comhrá

Sounds like a strike with a difference:

http://edition.cnn.com/2012/12/11/world/asia/cathay-pacific-cabin-crew-labor-action/index.html?hpt=hp_t3

donvito99

Maybe EI will have a strike where they smile.

sparrowcar

donvito99 wrote: »

Maybe EI will have a strike where they smile.

are you trying to start a riot.

Strumms

or FR strike where they just frown. Awhhh come on that would be an improvment right :P

zone 1

NO its a euro per smile.

Stovepipe

hey, donvito, maybe passengers will have a "strike" where they won't chew on their tickets/boarding pass and then expect the CCs to touch it, or one where they'll fail to drop food and drink on the floor of the cabin or where they'll actually take charge of their children and stop them vandalising the seats or where pax will be smiley, non-surly, tolerant of rude comment about their weight/height/make-up/sexual orientation/age, will not grope CCMs, will turn up on time, will not block the aisle,etc,etc....it works both ways.

regards
Stovepipe

martinsvi

donvito99 wrote: »

Maybe EI will have a strike where they smile.

Don't know what experience you have but I think EI has one of the best cabin crews out there, always very polite, positive and helpful

Bebop

Stovepipe wrote: »

hey, donvito, maybe passengers will have a "strike" where they won't chew on their tickets/boarding pass and then expect the CCs to touch it, or one where they'll fail to drop food and drink on the floor of the cabin or where they'll actually take charge of their children and stop them vandalising the seats or where pax will be smiley, non-surly, tolerant of rude comment about their weight/height/make-up/sexual orientation/age, will not grope CCMs, will turn up on time, will not block the aisle,etc,etc....it works both ways.

regards
Stovepipe

Maybe passengers will fly with another airline!

Tenger

Bebop wrote: »

Maybe passengers will fly with another airline!

With some pax that would be a great result........

"I can't possibly switch my phone off"

"Why is my dessert taking so long"
(as her famous partner was drunkenly vomiting up in the galley.....)

"but we are Elite passengers!!"

"Do you know who I am?"

"I know MoL personally"

"No,YOU have to find room for MY bag" (well known crooner,formerly part of a boyband said to a 5'4" girl)

"What do you mean, we can't land because of wind?"

"Is that the only wine you have?"

"Do you not serve Evian?"

"My bag is only small and its not like we are actually going to crash today"

Stovepipe

@bebop, our service, good and bad, is still good enough for most people. Our CCMs are by and of the people they serve and we don't go in for exotic, rictus-grinning, surly stick insects on diets or robotic eastern europeans who still act as if the old Aeroflot ways are best. Some of our CCMs are surly, rude and grumpy but those are few and far between and generally, they do their best and are well regarded. Similarly, most pax are fine but a few are beauts, that make every body's day a trial.

regards
Stovepipe

CaptainSkidmark

donvito99 wrote: »

Maybe EI will have a strike where they smile.

Any EI staff i ever delt with always were happy, Ryanair on the other hand are different story!

Flying from Sandfjorde to Stanstead last week a member of cabin crew's ass was rather round and as i was resting my head on my arm her ass knocked my head off and woke me up 3 times and never uttered a word.

Needless to say its a bit rude to complain about a big arse so i said nothing.

Strumms

To be honest he original post with the article came accross as fairly laughable and humerous some responses that followed including my own were tongue in cheek, clearly. So maybe some people need not take it personally in this particular context and could do well with removing their panties from their but cracks and lighten up, even just a little bit. As regards customers.. man I did that gig for long enough in a former life and can attest to the difficulties and the challanges as indeed i can recall some stories about people with crazy delusions about themselves, our service and indeed the universe around them. going into that line of work you accept that with the general public in fact if you don't you sure as hell are signing up for it it's just how it is people (some) are nuts. As a paying customer in any sceanario you should not accept substandard service and you sure as hell don't sign up for it. There in lies the difference but it's all subjective I suppose....