Set up 365online - can't see credit card account?

Treehorn

Hi,

As the title suggests, I just set up banking 365 online and logged in for the first time. However I noticed that only my current account details are visible and there is no account management details for my BOI credit card.

How do I add this? It is pretty annoying if I have to ring up again and go through all that PIN and date of birth stuff.

Thanks.

Slattsy

There should be an option to 'Add an account' somewhere on the left handside.

Treehorn

There is but it seems to have no credit card option, only loan and mortgage.

Bank of Ireland: Billy

Hi Treehorn,

Thanks for your post.

You will need to call Banking 365 again to register your credit card for viewing.
If you call now, you should get straight through to a representative.

The options under Manage Account and Add an Account are for registering Savings accounts and Mortgages.

Thanks

Billy

Treehorn

Ok, fair enough. I have to say though, as a suggestion to improve your service perhaps you could ask if you want to do that when you initially set up banking 365. It is a bit annoying to have to make two calls when one should suffice.

Bank of Ireland: Tara

Hi Treehorn,

We understand your frustration and thank you for the suggestion I will pass it on to Banking365.

Thanks
Tara