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no remote or manual with box

  • 17-10-2012 8:20pm
    #1
    AlarmBelle
    Registered Users, Registered Users 2 Posts: 176 ✭✭


    edited and info sent to mod. sorry for any inconvenience


Comments

  • #2
    St Senan
    Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    AlarmBelle wrote: »
    Someone I know had a Triax 212 box given to them by an installer who also did the ariel. He got no remote for the box and no manual. the Tv remote works it OK but he has a problem getting used to the text and no manual to help

    Can someone who is familiar with installations tell me is it usual/normal toget no remote/manual?

    Did this so called installer leave a Receipt with all his details as well. Tell your friend to contact this guy and demand a remote and a instruction manual.


  • #3
    Schintzel
    Registered Users, Registered Users 2 Posts: 35 ✭Schintzel


    You can download the user manual from the triax website here. Unfortunately you cannot download a remote control.


  • #4
    AlarmBelle
    Registered Users, Registered Users 2 Posts: 176 ✭✭AlarmBelle


    edited and info sent to mod. sorry for any inconvenience


  • #5
    St Senan
    Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    He needs to call back and give a guarantee with receipt and remote/manual.


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