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Campervan insurance cancellation/suspension

clarko · 2012-10-16 16:44:09

Hi all, I took out campervan insurance in July and last week had my camper stolen. I tried to cancel the insurance once we had agreed a settlement. However, they told me that I am not due a refund as I am "within the first 12 months of being with them". I then tried to suspend the policy pending the purchase of a new…

16-10-2012 4:44pm

#1

clarko

Registered Users, Registered Users 2 Posts: 6 ✭

Join Date: September 2012

Posts: 4

Hi all,

I took out campervan insurance in July and last week had my camper stolen. I tried to cancel the insurance once we had agreed a settlement. However, they told me that I am not due a refund as I am "within the first 12 months of being with them". I then tried to suspend the policy pending the purchase of a new camper and was told that I could suspend the policy but that it would expire in July regardless. Which means it is essentially not suspended.

I do not feel that this 'should' be legal can anyone tell me if it is?

policy docs: http://www.dolmen-insurance.ie/downloads/Camper_Scheme_%28Total_Package_NB%29_2012_RoI_27.02.12.pdf

Any help much appreciated.

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