Astec 63

silver10

Hi

I'm getting the battery in the Astec 63 replaced in the next day or so. The panel had been displaying '67 Call Engineer, Fault, Battery', for ages, but after a power cut last night it is now just '77 Call Engineer, Battery'.
The guy who is changing the battery hopes that this will get the alarm back up and running, but has advised that it could have been locked by the original installer. Does anyone have the engineer code, as he does not have it.

altor

silver10 wrote: »

Hi

I'm getting the battery in the Astec 63 replaced in the next day or so. The panel had been displaying '67 Call Engineer, Fault, Battery', for ages, but after a power cut last night it is now just '77 Call Engineer, Battery'.
The guy who is changing the battery hopes that this will get the alarm back up and running, but has advised that it could have been locked by the original installer. Does anyone have the engineer code, as he does not have it.

77 relates to the engineer who installed your system setting up a command that the system needs a service once a year. The alarm will work even with this displayed. Entering engineer and then exiting in will clear this for 1 year till it comes up again. The system can be defaulted and set up again even if it is engineer locked. If you PM me who installed the system I will see if I have the code on my list.

KoolKid

The battery fault displays 61 call engineer . As Altor said, changing the battery will clear this fault and it will refer back to 77 . This will not effect the normal operation of the alarm either way. I'm more surprised that the installer you have replacing the battery doesn't seem to understand the system and is concerned that engineer lock will affect the system.
Just ask him to default and reprogram it without the service interval. It's all about 5 minutes work..

altor

He must not know much about the Astec system if he can default it.
Programming might be his problem

KoolKid

Seriousally?:eek:
It doesn't get any easier than Astec.;)

altor

We know that.. Don't think his service engineer does..

silver10

Hi there

Have PM'd you, thanks!

silver10

Thanks for the advice, the guy I have changing the battery is not an engineer (but an electrician!) who does alarms too - he has the manual for the astec - will that give him the info to do the job!? do I need to get an engineer?

KoolKid

Sounds like this guy is not licensed. You are legally obliged to only employ a licensed installer.

PS .. Needing a manual for Astec means he knows very little about alarms at all IMO.

silver10

Crikey - never knew that I needed to have a licenced installer, and yep I think that he's winging it a bit, trouble is I know jack about this too! - the alarm has been outa action for a good long while, where do I find a licensed installer and what would I expect to pay?

KoolKid

Take a look over these 2 threads...

http://www.boards.ie/vbulletin/showthread.php?t=2056242435

http://www.boards.ie/vbulletin/showthread.php?t=2055956748

silver10

Great, will have a read, thanks for all your help with this :>)

KoolKid

Your welcome. Let us know how you get on.

altor

silver10 wrote: »

Thanks for the advice, the guy I have changing the battery is not an engineer (but an electrician!) who does alarms too - he has the manual for the astec - will that give him the info to do the job!? do I need to get an engineer?

It will tell you how to factory default the alarm but if it is engineer locked he will not get that info in the manual. I would also add that he needs to be licensed to work on your alarm system If not then both of you are breaking the law.

almeera

Hi
Can anyone could post a astec 63dv engineering manual please. And need a help , my alarm astec 63 will arm when we put the code, but not trigger any sound, it's says battery law, and call engineer, please help me to try few solutions? Thank you

KoolKid

If it's saying battery then that needs to be replaced. It may be bringing the bells down.
I'll PM you the manual.

almeera

Thank you dear , I will try and let you know.

John Brady 1

Hi,

Would anybody have the Astec 63 alarm manual? New home owner trying to troubleshoot it and replace battery.

Thanks
J

KoolKid

I have PMed you that manual.

padohfair

Hi there,

I have an astec 63 in the house I have bought.

I don't think it has been used recently by previous owner / tenants.

To get it up and working, I believe I need to default to factory settings and re-programme, however I don't have the engineers code.

I've been quoted €250 for this service by local alarm company.

Does anyone know of a cheaper option? I'm based in Dublin 3.

altor

padohfair wrote: »

Hi there,

I have an astec 63 in the house I have bought.

I don't think it has been used recently by previous owner / tenants.

To get it up and working, I believe I need to default to factory settings and re-programme, however I don't have the engineers code.

I've been quoted €250 for this service by local alarm company.

Does anyone know of a cheaper option? I'm based in Dublin 3.

If you dont have the user code then you would need to default the system and set it back up.
If you do you can easily change the old user code.
Here is a link to the user manual which explains how to do that.

Company's have different charges, my advise would be to shop around.

KoolKid

padohfair wrote: »

Hi there,

I have an astec 63 in the house I have bought.

I don't think it has been used recently by previous owner / tenants.

To get it up and working, I believe I need to default to factory settings and re-programme, however I don't have the engineers code.

I've been quoted €250 for this service by local alarm company.

Does anyone know of a cheaper option? I'm based in Dublin 3.

€250 seems a lot. Did they say you need anything else done.?
Shop around. If you are just looking for it defaulted and reprogrammed you will get it done for a fraction of that.

clisa6

Hi

Could anyone help me out with a Engineer's Manual for an astec system.

Thank you

KoolKid

PMed you that manual. I hope it helps.

peteb2

may as well raise this from the dead. Having made the decision to just use the existing alarm in the house, Astec 63, as funds are tight, the damn thing nows shows a fault on the panel. Its showing 22 and mains fault. Anyone have a clue? Nothing has happened to it.

KoolKid

Mains fault is its not getting mains power. Is the orange light on under the fuse on the main panel?

22 Call Engineer is a fault with the internal or external bell.

If you press clear set full what errors display on the keypad?

peteb2

KoolKid wrote: »

Mains fault is its not getting mains power. Is the orange light on under the fuse on the main panel?

22 Call Engineer is a fault with the internal or external bell.

If you press clear set full what errors display on the keypad?

Yeah orange light is on under the fuse on the mane panel.

At one point i think it threw up a SAB fault. In the 5 months we've been in the house we've never chosen to use it because its hard to figure the keypad! When i contact the company who's name is on the bellbox and asked when it was last serviced they said they couldnt tell me.

I'm not at home so can't see the panel.

KoolKid

The bell fault or Sab fault would be your biggest problem as these parts are no longer available
Having said that it could be as simple as one of them disconnected.

peteb2

KoolKid wrote: »

The bell fault or Sab fault would be your biggest problem as these parts are no longer available
Having said that it could be as simple as one of them disconnected.

the fault wasn't there up until recently. So not sure how it would have been disconnected.

Got a price for a HKC system recently. Broke down as follows approx:
450 - control panel and keypad
30 per interia sensor
20 for PIR
150 for GSM dialler
67 annual cost for self monitoring and app

is that generally the average for a new system? Seems about right.

CCole

Hi there

Could really use some help. House we are renting has the astec alarm. All was working fine then last night zone 4 tamper set the alarm off. Which woke my little girl and the neighbours.... so tonight we bypassed zone 4 when setting it and it's just gone off again. I ran downstairs to switch off and when it was off the alarm went off and showed the same fault. I don't want to get a new alarm in a rental, but can't keep having the alarm go off even if it's not set. Any ideas?? Thanks a mil

simes_pep

The Alarm here hasn't been used in a number of years by the owner, who has now rented to me. I would like to reinstate the Alarm system - it is an Astec 63D.
The owner doesn't want to spend any money getting it done, as he didn't consider it necessary, so I want to see if I can get it back operational.

So on initial powering up - Default code (4711) not accepted, and neither the Engineer code (1174).

What next full reset?

Anyone got the Engineer's/Installation Manual available?

If it has been Engineer locked, how you unlock it?

TIA
Simon.

KoolKid

CCole wrote: »

Hi there

Could really use some help. House we are renting has the astec alarm. All was working fine then last night zone 4 tamper set the alarm off. Which woke my little girl and the neighbours.... so tonight we bypassed zone 4 when setting it and it's just gone off again. I ran downstairs to switch off and when it was off the alarm went off and showed the same fault. I don't want to get a new alarm in a rental, but can't keep having the alarm go off even if it's not set. Any ideas?? Thanks a mil

There is a detector that is either loose, faulty or a wiring problem on that zone. The quick fix to stop it constantly activating would be to identify what's on that zone and remove any detector. This will create a permanent tamper and eliminate the recurring activations.

KoolKid

simes_pep wrote: »

The Alarm here hasn't been used in a number of years by the owner, who has now rented to me. I would like to reinstate the Alarm system - it is an Astec 63D.
The owner doesn't want to spend any money getting it done, as he didn't consider it necessary, so I want to see if I can get it back operational.

So on initial powering up - Default code (4711) not accepted, and neither the Engineer code (1174).

What next full reset?

Anyone got the Engineer's/Installation Manual available?

If it has been Engineer locked, how you unlock it?

TIA
Simon.

A default and reprogramme is the only option.
To try a factory reset remove the mains power, the battery link and the factory link.
Power up on the mains with the links still removed. If defaulted the user code 4711 will disarm and the engineer code 1174 will put the system into engineer mode to programme the panel.
We are not allowed help here with engineer codes. We would also not be able to help you here with overriding an engineer lock, but any good installers would be able to sort this for you.

simes_pep

KoolKid wrote: »

A default and reprogramme is the only option.
To try a factory reset remove the mains power, the battery link and the factory link.
Power up on the mains with the links still removed. If defaulted the user code 4711 will disarm and the engineer code 1174 will put the system into engineer mode to programme the panel.
We are not allowed help here with engineer codes. We would also not be able to help you here with overriding an engineer lock, but any good installers would be able to sort this for you.

Thanks - tried that, powering up with both links removed, and no change.
So it needs an Engineer override, which is a callout fee.

An installation manual would still be welcomed, if anyone has one for this panel.

KoolKid

The factory default that you tried is as much as the engineer manual will tell you. Unfortunately though, Boards.ie no longer allow us to help you with manuals.