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move to unlimited

  • 18-09-2012 5:09pm
    #1
    07734
    Registered Users, Registered Users 2 Posts: 223 ✭✭


    hi, i moved back to eircom last month. however, it seems my usage is higher than i thought, and have exceeded my monthly allowance.

    is it possible to move to the unlimited package from the 10gb package, but still continue on the promotional price for the unlimited package for the balacne of the 6 months. (4 1/2 months or so at this stage)

    will pm you my account details

    thanks

    07734


Comments

  • #2
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    07734 wrote: »
    hi, i moved back to eircom last month. however, it seems my usage is higher than i thought, and have exceeded my monthly allowance.

    is it possible to move to the unlimited package from the 10gb package, but still continue on the promotional price for the unlimited package for the balacne of the 6 months. (4 1/2 months or so at this stage)

    will pm you my account details

    thanks

    07734


    Hi 07734

    It is possible to upgrade from your existing package to the unlimited download allowance. However this will cost an extra €5 per month and a new 12 month contract will apply. As you will be entering and new 12 month contract when you upgrade you can avail of the 6 months promotion (€45 for the first 6 months €50 thereafter). Any further queries let me know.

    Thanks
    Linda

    (logged in as Ant)


  • #3
    07734
    Registered Users, Registered Users 2 Posts: 223 ✭✭07734


    great, can we do that? sent my details in a pm last night


  • #4
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    07734 wrote: »
    great, can we do that? sent my details in a pm last night


    Hi 07734

    I got your PM, thanks. I have placed the order for you now which will take 24 hours to complete. Your new package is NGB regular with an unlimited download. I have also sent you a PM in relation to this.

    Thanks
    Linda


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