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Are you allow to return laptop from Sony Center?

  • 09-09-2012 3:45pm
    #1
    xiuzhen
    Registered Users, Registered Users 2 Posts: 72 ✭✭


    Hi guys,
    I bought a laptop from Sony Center a week ago on sales,
    I rang in and ask if I can return it, because I am not happy with it. However, manager rang me back say they don't take laptop back unless is faulty? Anyone spill beans? give me some suggestions,plzz?


Comments

  • #2
    MagicMarker
    Banned (with Prison Access) Posts: 32,865 ✭✭✭✭MagicMarker


    "I'm not happy with it" isn't really a legitimate reason for returning the laptop, why are you not happy with it?


  • #3
    super_furry
    Registered Users, Registered Users 2 Posts: 27,349 ✭✭✭✭super_furry


    Yep there's no change of mind clause. If it's working as it should, you haven't a leg to stand on.


  • #4
    Mimikyu
    Registered Users, Registered Users 2 Posts: 18,961 ✭✭✭✭Mimikyu


    This post has been deleted.


  • #5
    Procrastastudy
    Closed Accounts Posts: 6,224 ✭✭✭Procrastastudy


    Captain Morgan wrote: »
    This post has been deleted.

    I agree totally with what everyone is saying but one small caveat. If the retailer states that they will accept goods back then they are obliged to do so.

    An example would be 28 day no quibble return policy*

    *blah blah Terms and conditions.

    If you abide by the terms and conditions then the retailer has to do what they've promised.

    All thats said - not a chance the Sony Centre will have this sort of policy!


  • #6
    slimjimmc
    Registered Users, Registered Users 2 Posts: 7,786 ✭✭✭slimjimmc


    Procrastastudy wrote: »
    I agree totally with what everyone is saying but one small caveat. If the retailer states that they will accept goods back then they are obliged to do so.

    An example would be 28 day no quibble return policy*

    *blah blah Terms and conditions.

    If you abide by the terms and conditions then the retailer has to do what they've promised.

    All thats said - not a chance the Sony Centre will have this sort of policy!
    Yes, but any retailer worth his salt usually has a clause stating that their refund policy does does not apply to sale items.


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  • #7
    Procrastastudy
    Closed Accounts Posts: 6,224 ✭✭✭Procrastastudy


    slimjimmc wrote: »
    Yes, but any retailer worth his salt usually has a clause stating that their refund policy does does not apply to sale items.

    They might say you have to stand on your head and recount every line from Star Trek: The Wrath of Khan. Then again it might not. It's the beauty of contracts - we're all generally quite free to contract for what we like. We have to stand by what we say we're going to do though or pay damages.

    Sales are a load of rubbish in the main anyway, especially on electronic goods. Invented by marketing departments to sucker in suckers :D


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