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Transfer Travel Credit To Another Leap Card

  • 09-09-2012 12:13am
    #1
    thisisadamh
    Registered Users, Registered Users 2 Posts: 629 ✭✭✭


    Hi,
    I got a new leap card with my student travel card so its now a 2 in 1 card. So I am wondering if I can transfer the credit from my existing leap card to this new one?

    Thanks


Comments

  • #2
    Losty Dublin
    Registered Users, Registered Users 2 Posts: 13,258 ✭✭✭✭Losty Dublin


    thisisadamh wrote: »
    Hi,
    I got a new leap card with my student travel card so its now a 2 in 1 card. So I am wondering if I can transfer the credit from my existing leap card to this new one?

    Thanks



    https://www.leapcard.ie/_uploads/Card%20Refund%20App%20Form_V2%2040_27082012.pdf


  • #3
    candlegrease
    Registered Users, Registered Users 2 Posts: 475 ✭✭candlegrease


    Link not working. Anybody know?


  • #4
    Hilly Bill
    Registered Users, Registered Users 2 Posts: 6,047 ✭✭✭Hilly Bill


    I think its a case of using up the balance on the old one and then use the new one.


  • #5
    Dravokivich
    Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,360 CMod ✭✭✭✭Dravokivich


    You can get it refunded.


  • #6
    Class Act
    Registered Users, Registered Users 2 Posts: 43 ✭Class Act


    Dravokivich wrote: »
    You can get it refunded.

    How can we get a refund?

    I have had a non-personalised card for the last couple of years. I recently got a personalised card with an annual taxsaver ticket loaded on it. I want to get a refund on the non-personalised card so that I only have 1 card.

    I see in the FAQ section of leapcard.ie they say we can apply for a refund when we login:
    "You can apply for a replacement or a refund by logging in to your online account."

    But when I log in, there is no mention of refunds or how to apply!

    (both of my cards are registered)


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  • #7
    Dravokivich
    Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,360 CMod ✭✭✭✭Dravokivich


    Have you spoken with their helpline?


  • #8
    Class Act
    Registered Users, Registered Users 2 Posts: 43 ✭Class Act


    Dravokivich wrote: »
    Have you spoken with their helpline?

    Why would I need to ring them? The FAQ section of their website says I can apply for a refund online when I login to thier website.


  • #9
    Dravokivich
    Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,360 CMod ✭✭✭✭Dravokivich


    Well, seeing as you're not sure what to do when you log in, they can tell you.

    Never done it myself.


  • #10
    Class Act
    Registered Users, Registered Users 2 Posts: 43 ✭Class Act


    Dravokivich wrote: »
    Well, seeing as you're not sure what to do when you log in, they can tell you.

    Never done it myself.

    I logged in & have searched all over their site.

    I will get in touch with them - thanks


  • #11
    punisher5112
    Registered Users, Registered Users 2 Posts: 24,644 ✭✭✭✭punisher5112


    The card will have to be sent back to them.


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  • #12
    Dravokivich
    Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,360 CMod ✭✭✭✭Dravokivich


    punisher5112 wrote: »
    The card will have to be sent back to them.

    Only says that if it's not registered.


  • #13
    BowWow
    Registered Users, Registered Users 2 Posts: 1,791 ✭✭✭BowWow


    Log in to your Leap Account.
    Go to Report Lost/Faulty Card.
    At the bottom there is an option for a refund.


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