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Gas Account Not Set Up

  • 07-09-2012 1:19pm
    #1
    Attol
    Registered Users, Registered Users 2 Posts: 2,386 ✭✭✭


    Hi,

    My letting agent emailed Electric Ireland to change the electricity and gas accounts into my name. The electricity was switched over fine but then we were told that someone was going to contact me directly about setting up a direct debit for gas.

    On 8th June 2012 I received an email saying that my account would be set up as soon as I emailed my banking details. I did this on the 13th June. Last month I received a letter stating that there was no account registered to my address and if it wasn't registered I would be cut off.

    Could someone please advise me on what to do?


Comments

  • #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi Attol,

    If you send me the following details via PM I can investigate this for you:
    • Your full name and address
    • Your contact number/date of birth, and electricity account number
    We have priceplans specifically tailored for dual-fuel (electricity and gas) customers; to browse the available options, click here.

    Thanks,

    David.


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