Is this practice even legal?

darragh o meara

Sister went for a job interview with Intellicom Clonmel today. The whole process went something like this.

Here's the same advert online.

http://www.ccma.ie/vacancies/444/customer-care-representatives-intellicom.html

She saw ad in paper looking for staff and applied.
Got called for interview today.
Was interviewed and given a test all type test.
Brought back in and told she was ideal for the job.

Here's the crux.

The interviewer left the room and came back a few mins later and told her that to qualify for the job she had to be A. Unemployed for X number of weeks and B. had to be registered with FAS the same amount of time.

However...... If she didn't meet them criteria which by the way were not advertised on the job advert, she could do the 3 month training course with no pay and there may be a job at the end of it but no guarantee.

Now come on. I've worked in call centres before and I'm fairly sure this is momentum marketing under a different name who I did work for, but it doesn't take 3 months to train someone in cold calling and customer care. In momentum I got 3 days training and was pushed straight into it. I'm not belittling the job but this just stinks of exploitation in the highest possible form. I feel sorry for anyone who would do 3 months for free in the hope of getting a job and getting told there was no work at the end of it.

Is this practice even legal? I thought initially it might have been one of those ponzi "internship" things ( an exploit in itself but that's another argument ) but it isn't. Also FAS said they don't do courses for them but they are aware of them.

Mr. Loverman

That makes no sense... it is a customer service job in a call centre!

Their advert is on the CCMA website - the so called Call Centre Management Association of Ireland.

I'd send them an e-mail complaining...

darragh o meara

Mr. Loverman wrote: »

That makes no sense... it is a customer service job in a call centre!

Their advert is on the CCMA website - the so called Call Centre Management Association of Ireland.

I'd send them an e-mail complaining...

Just to clarify I found that advert online when I googled the company name, the same advert appeared in a local paper a week ago.

Jarren

This ad also appeared on Fas website

http://jobseeker.fas.ie/Default.aspx?q=B+fomdowzS8kaDnSlUDk1zaMUPiFEeNrNWjviinu490thmC2C0u+DD3EGcbsLdC63fzH/fQUk/lYxIBB4zO/NQjM9PP7BbETQPRTg3/Xvd/tu7+CeDl+H/uAqVZ2U60fPwO7NrQZ83fbIGtQ7emjNnn9Lx9zMnrzl2+rR1/7Y6zMcW3WZLBzqwSFYC8QZY9ptkkDxFrlcoIlvZ12SElDBsHgwRIWJG8y7sTIzc75DwL7uux5WW2XTnbH4mnJ7HCBTeFzsgW2fHab4qmXf/SPMPP0CWE31hjp3OMUaqukV8upGudPAF8evRw7sduvNNdlobgPGdsb+960xXS+61MhIMKMcHltYVsmaEjcdpwyHG902fDiwuxX2m0sg+8Cc8DgJ6eOqyZXNlqdHRE/SCkZuRUHzX+Edoz0Hrxm/bsAcAFVPaQMlnlNMe5V51VALH3qOTZUQ+BkCRXbtMPWSu/G6S4+6imH84LDyUii9FcoBEw=

the_syco

darragh o meara wrote: »

The interviewer left the room and came back a few mins later and told her that to qualify for the job she had to be A. Unemployed for X number of weeks and B. had to be registered with FAS the same amount of time.

Sounds like
A) Job intern, where she gets dole + €50
or
They get a bonus if they take employ registered unemployed people

In other words VERY shady! :mad:

Mrs OBumble

the_syco wrote: »

Sounds like
A) Job intern, where she gets dole + €50
or
They get a bonus if they take employ registered unemployed people

In other words VERY shady! :mad:

There is a scheme where employers don't have to pay any employer-PRSI for the first so-many months if they take someone who's been unemployed for a certain time. So it's not necessarily shady.

I wouldn't do their course for free though: tell them that she'll call them again once she's been unemployed for long enough.

darragh o meara

JustMary wrote: »

There is a scheme where employers don't have to pay any employer-PRSI for the first so-many months if they take someone who's been unemployed for a certain time. So it's not necessarily shady.

I wouldn't do their course for free though: tell them that she'll call them again once she's been unemployed for long enough.

She's not that desperate for a job that she'd go back there. She has plenty more options. But too be fair I can understand the whole taking people off the dole idea and there is very likely a incentive but the whole "Do this course free for 3 months with no guarantee of a job thing " stinks so badly of exploitation. How many jobs are out there like this that require 3 month training, most of which entails "on the job experience"

If they are a rehash of momentum marketing they won't be the best people to work for in my opinion.