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Deals On Sky TV Service - (Mostly Cancellation deals)

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Comments



  • Has anyone managed to get free installation when upgrading to Sky Q? They're looking for €155 when I check the website and I'm not giving them that.




  • TitianGerm wrote: »
    Has anyone managed to get free installation when upgrading to Sky Q? They're looking for €155 when I check the website and I'm not giving them that.

    If you sign up to multi room it’s free installation and you get multiroom for €12 a month, so slightly less than installation fee and you get an extra room……if you don’t need/want that then it’s useless of course!




  • ctlsleh wrote: »
    If you sign up to multi room it’s free installation and you get multiroom for €12 a month, so slightly less than installation fee and you get an extra room……if you don’t need/want that then it’s useless of course!

    Herself wants multiroom alright and we had it years ago but we're only paying €40 at the moment and adding multiroom and upgrading will bring the bill up to €63 which is more than I'm willing to pay.




  • How is anyone actually getting through to a real person? I tried last week and got transferred to their text service at 12 o clock, my bill is 100 atm, they offered me it for 78.50 for 6 months I said absolutely no way I was accepting that paltry offer..... Sorry our messaging service is closing now your package has not been changed bye!!! I kid you not it went on for 5 bloody hours, dreadful dreadful service, surprisingly enough I never got the usual email to say how their representative did...




  • CoBo55 wrote: »
    I kid you not it went on for 5 bloody hours

    Tell me you weren't paying for the call?


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  • okidoki987 wrote: »
    Tell me you weren't paying for the call?

    No, it was through the messaging service, he was taking about 45 minutes to answer my replies, absolutely dreadful stuff. I used the 1800 number initially maybe they were upset about that.




  • So I had a deal on Sports for six months - Sky Sports Complete Pack for €20 and Sports Extra for €10 pm, which is now about to revert back to full price, or thereabouts, of €60 pm. On top of whatever else I'm paying,

    Now obviously I'm not remotely interested in in paying that, particularly in the off-season - so what's the best means of getting them to keep it at the previous rate?

    Any and all suggestions and information will be very gratefully received, cheers!




  • Qprmeath wrote: »
    1800 92 74 76

    Which dept is that number for, do you know?




  • Which dept is that number for, do you know?
    Its the general access number. When you ring you will then hear the options to select what dept you require etc




  • So I had a deal on Sports for six months - Sky Sports Complete Pack for €20 and Sports Extra for €10 pm, which is now about to revert back to full price, or thereabouts, of €60 pm. On top of whatever else I'm paying,

    Now obviously I'm not remotely interested in in paying that, particularly in the off-season - so what's the best means of getting them to keep it at the previous rate?

    Any and all suggestions and information will be very gratefully received, cheers!

    Bump - Bueller? Bueller? Bueller?


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  • I cancelled sky sports and extra a few days ago. I was on the 20 and 10 euro deal for all sports. I asked was it still available before cancelling and they said no. Best they could do was 45 for both. I cancelled and just today got an offer on email with the same deal offer I was on.




  • CoBo55 wrote: »
    How is anyone actually getting through to a real person? I tried last week and got transferred to their text service at 12 o clock, my bill is 100 atm, they offered me it for 78.50 for 6 months I said absolutely no way I was accepting that paltry offer..... Sorry our messaging service is closing now your package has not been changed bye!!! I kid you not it went on for 5 bloody hours, dreadful dreadful service, surprisingly enough I never got the usual email to say how their representative did...

    I was over 100, filled out the cancellation form and a very nice person came on and offered around what you were quoted 82 I think, I said no and she offered 63 which I accepted.




  • I cancelled Sports, Hd and Cinema and kept basic and multiroom

    They never rang me to come back.... and it’s over 6 months ago

    BUT all good as I have alternatives and never once missed any of them.

    So saying over €50 a month now




  • I cancelled sky last week as they wouldn’t give me any offers. I have to complete my 31 days notice. Do they try and retain you before the 31 days are up or what happens. They said they send me out a box to send the kit back but haven’t received anything yet. There’s also no offers showing up in my account sections of website or on the tv




  • Masala wrote: »
    I cancelled Sports, Hd and Cinema and kept basic and multiroom

    They never rang me to come back.... and it’s over 6 months ago

    BUT all good as I have alternatives and never once missed any of them.

    So saying over €50 a month now

    How much are you paying for that?




  • woodzie wrote: »
    I cancelled sky last week as they wouldn’t give me any offers. I have to complete my 31 days notice. Do they try and retain you before the 31 days are up or what happens. They said they send me out a box to send the kit back but haven’t received anything yet. There’s also no offers showing up in my account sections of website or on the tv

    Wait until the 30th day and ring them, if you don't get any joy let it cancel and ring them then they'll definitely offer you something.




  • CoBo55 wrote: »
    How much are you paying for that?

    Was pay8ng €113. Now down to €53

    €34 for basic plus €19 for multiroom

    And I see I am going up €3-95 more on 01 July as a new price increase




  • spuddy90 wrote: »
    I cancelled sky sports and extra a few days ago. I was on the 20 and 10 euro deal for all sports. I asked was it still available before cancelling and they said no. Best they could do was 45 for both. I cancelled and just today got an offer on email with the same deal offer I was on.

    So basically they offered it to you anyway, you just had to cancel it first -and now you have to go through the whole timewasting rigmarole nonsense of calling them back; yet again?

    Do you think if you said that you know they'll offer it to you anyway, after you cancel; so why not just save everyone the time by skipping that needless step - that they might have just given it to you at that price on the phone, there and then, anyway?

    Or do they just prefer to make everyone waste their time instead?




  • Do you think if you said that you know they'll offer it to you anyway, after you cancel; so why not just save everyone the time by skipping that needless step - that they might have just given it to you at that price on the phone, there and then, anyway?

    Or do they just prefer to make everyone waste their time instead?

    I was surprised to see the email offer as the bloke on the phone was adamant that them deals were from last year and wouldn't be available again. I was still set on getting rid of the sports so I said cancel away.




  • spuddy90 wrote: »
    I was surprised to see the email offer as the bloke on the phone was adamant that them deals were from last year and wouldn't be available again. I was still set on getting rid of the sports so I said cancel away.

    Well, clearly he was lying - surprise, surprise. It never fails to amaze me just how stupid they seem to think their customers are, when it comes to this type of deliberately disingenuous behaviour - they really are just constantly taking the absolute piss when it comes to how they conduct their business here and the way they constantly mistreat their customers; probably because they know that can easily get away with it, in good ol' Rip-Off Ireland.

    So are you going to avail of it now? Or now that you're rid of it, are you happy to just do without?

    And, out of curiosity - how long do you have to take the offer up; is it time limited?


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  • Got a good deal today, half price movies, kids, HD and multi-room and a tenner off sky signature, €63 in total. The half price deals are for 6 months and the tenner off the Signature is for the year. Best deal I've gotten in a long time,




  • just noticed Ive gone from €42 April to €47 May and now due to go up to €57 on 1 July!! by chance I checked my app. I hate the way they do that. currently on phone waiting for an agent.......




  • Sky cheesed me off about a year ago.

    Been with them for years sky sports customer.

    Cancelled down to basic pack, signature. Sport hasn't been real since Covid started so haven't missed it.

    Realised that my big problem was that anything I wanted to watch had to be through my laptop on sky go as others always watching main tv.

    Multiroom is my major gripe. How it was ever allowed to happen is beyond me. Customers should have simply refused to pay for it. It is an absolute rip off. Families should be able to watch a different channel on at least 3 tv's under terms of any subscription.

    When sport gets real again, hopefully next season, I will be tested but it will have to be some deal to get me to take sports.




  • Widescreen wrote: »
    Sky cheesed me off about a year ago.

    Been with them for years sky sports customer.

    Cancelled down to basic pack, signature. Sport hasn't been real since Covid started so haven't missed it.

    Realised that my big problem was that anything I wanted to watch had to be through my laptop on sky go as others always watching main tv.

    Multiroom is my major gripe. How it was ever allowed to happen is beyond me. Customers should have simply refused to pay for it. It is an absolute rip off. Families should be able to watch a different channel on at least 3 tv's under terms of any subscription.

    When sport gets real again, hopefully next season, I will be tested but it will have to be some deal to get me to take sports.

    Agree with this on multiroom. My big gripe is the active blocking of Sky Go casting, e.g.Chromecast ,to a screen. One option I found worked for me was to use Sky Go on a Windows laptop and either screen share that or use hdmi out. But it's not as convenient as casting would be.




  • Bit of topic but I don't know where else to post this.

    Just heard FOX is being removed from the Sky EPG at the end of June. Anyone know if shows I have in my planner recorded from FOX will still be watchable?




  • Anyone know did Sky ever get Channel 4 HD yet?




  • Anyone know did Sky ever get Channel 4 HD yet?

    No.




  • Rang to cancel my father's account and they pretty much just accepted it.

    Any follow up deals to be had?




  • Rang to cancel my father's account and they pretty much just accepted it.

    Any follow up deals to be had?

    Check the app, otherwise, he might get a call before the cutoff date.
    Failing that, ring back and request the loyalty department or the cancellations team.


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  • Check the app, otherwise, he might get a call before the cutoff date.
    Failing that, ring back and request the loyalty department or the cancellations team.

    Nothing in app :(

    No calls since calling. I was expecting to be put through to a second person to process the cancellation, first guy just processed it.

    Oh well, no premiership for the auld fella!


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