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How to cancel Eircom phone line

  • 16-08-2012 9:09pm
    #1
    Registered Users, Registered Users 2 Posts: 6,893 ✭✭✭


    Enquiring for a person that only registered with Eircom a month ago , and is now moving house and wants to cancel Eircom.

    How much is cancellation fee ?

    This phone line did not receive calls , nor make any calls - there was never a phone plugged into this Eircom socket .


Comments

  • Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    Enquiring for a person that only registered with Eircom a month ago , and is now moving house and wants to cancel Eircom.

    How much is cancellation fee ?

    This phone line did not receive calls , nor make any calls - there was never a phone plugged into this Eircom socket .

    Hi allthedoyles,

    Thanks for your post and apologies for the delay.

    If you contact our service team on 1800 242 633 they will be able to advise you on the current status of the account and outstanding balance due.

    eircom now require a 30 day notification to cancel the broadband service and phone service. . The service team will also take a record of the call and then transfer you to the cancellation department. Eircom cancellations will take a record of your intention to cease and give the e-mail address or postal address to send the written request. They will follow up 30 days later to insure the cancellation order has been processed assuming eircom have received a letter or e-mail 30 days prior.

    Let me know if I can assist you further.

    Best Regards,
    Ant


  • Registered Users, Registered Users 2 Posts: 6,893 ✭✭✭allthedoyles


    Thanks a million..........will pass on the info


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