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Aer Lingus - carryon like Ryanair now

  • 10-08-2012 9:03am
    #1
    Posts: 18,962 ✭✭✭✭


    :eek:


    Commencing Monday 13th August, NEW cabin baggage allowances come into effect across all Aer Lingus short-haul and transatlantic routes.



    The new allowance is a standard single piece of cabin baggage with the permissible cabin baggage size being increased. All items, including airport shopping purchases, must fit inside. In addition, a small ladies handbag or gents satchel, within a specific size, may also be carried but must be placed under the seat in front.


    An enhanced allowance is available to Gold Circle, Business Class and Flex Fare customers who may take an additional small piece, such as a slimline laptop bag onboard.

    ==========

    1 major advantage of flying Aer Lingus gone. Allows for handbag or satchel (is this a man-bag of some sort?) but no purchases or laptop bag...

    LINKIE


Comments

  • Registered Users, Registered Users 2 Posts: 118 ✭✭thedavman009


    I can recall when returning from Spain earlier this Summer a number of signs in Murcia Airport advising that under EU Flying Regulations all passengers were entitled to carry a cabin bag in addition to a plastic bag.

    At the Ryanair Boarding Desk my cabin bag was weighed and as it was over 10kgs I was instructed to make it weigh less or it would not fly. Much to the Ryanair staff's disgust I simply took a few items out of my cabin bag and put them into the plastic bag I was carrying. The staff re-weighed the bag and at a smidge under 10kgs the problem was solved.

    It seems ridiculous as I was still bringing the same weight onbaord with me but thats life!

    I cannot find any information about plastic bags and cabin bags for Ireland however Ryanair have never requested me to put a plastic bag in my cabin bag while my girlfriend is continually requested to put her hand bag in her cabin bag.


  • Registered Users, Registered Users 2 Posts: 2,790 ✭✭✭AngryLips


    Well they still allow you one item under the seat in front so not much of a change worth speaking of really...


  • Registered Users, Registered Users 2 Posts: 6,315 ✭✭✭ballooba


    Have you any source for this? Or are we to take your word for it?

    EDIT: I just called Aer Lingus and they have no knowledge of this.


  • Registered Users, Registered Users 2 Posts: 15,127 ✭✭✭✭kerry4sam


    glasso wrote: »
    :eek:


    Commencing Monday 13th August, NEW cabin baggage allowances come into effect across all Aer Lingus short-haul and transatlantic routes.



    The new allowance is a standard single piece of cabin baggage with the permissible cabin baggage size being increased. All items, including airport shopping purchases, must fit inside. In addition, a small ladies handbag or gents satchel, within a specific size, may also be carried but must be placed under the seat in front.


    An enhanced allowance is available to Gold Circle, Business Class and Flex Fare customers who may take an additional small piece, such as a slimline laptop bag onboard.

    ==========

    1 major advantage of flying Aer Lingus gone. Allows for handbag or satchel (is this a man-bag of some sort?) but no purchases or laptop bag...

    glasso: I am locking this thread for now until you pm me with a valid source to verify your post here.

    Thanks,
    kerry4sam


  • Registered Users, Registered Users 2 Posts: 15,127 ✭✭✭✭kerry4sam


    kerry4sam wrote: »
    glasso: I am locking this thread for now until you pm me with a valid source to verify your post here.

    Thanks,
    kerry4sam

    I've re-opened this thread and added the linkie provided as a valid source from glasso to the opening post.

    Thanks,
    kerry4sam


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  • Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    transatlantic routes.
    I wish them the best of luck enforcing that.


  • Registered Users, Registered Users 2 Posts: 6,315 ✭✭✭ballooba


    transatlantic routes.
    I wish them the best of luck enforcing that.
    I wish them the best of luck enforcing any of it. There has been no notice, their own staff are unaware of the change. Ryanair would do better. I'm still dubious about the whole thing given how obscure the notice is.


  • Registered Users, Registered Users 2 Posts: 6,441 ✭✭✭jhegarty


    I can really see them trying to stop business class passengers on transatlantic for having a full size laptop case.


  • Registered Users, Registered Users 2 Posts: 11,569 ✭✭✭✭ProudDUB


    The new policy is up on the Aer Lingus website in the Travel Services section where you check in on line, check bags, check routes and time tables etc etc. It is in bold print too, so its hard to miss. If they get flak from people traveling, they can't say that they have kept intentionally kept people in the dark about it. That being said, the new policy needs to be in a more visible spot on the website imo, such as a banner headline or something. It's also not much use to someone who books their flights thru a travel agent or a third party website.


  • Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    The Americans won't like this seeing as many of them bring excessive hand luggage on transatlantic flights.


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  • Closed Accounts Posts: 60 ✭✭bazingaboom


    I cant find it on their site at all and under travel information cabin baggage is still the same as it always was.

    Im flying with them in a month and have got no notification of this change form them, they hardly expect me to keep checking their website?


  • Registered Users, Registered Users 2 Posts: 7,469 ✭✭✭Pythia


    Surely they can't change the conditions after you have booked? I hope this is just for new bookings. I have two flights with the in the next 3 weeks.

    At least they are letting you have the handbag separate, I really hate stuffing my bag into the mini suitcase on Ryanair flights.


  • Registered Users, Registered Users 2 Posts: 11,569 ✭✭✭✭ProudDUB


    I cant find it on their site at all and under travel information cabin baggage is still the same as it always was.

    Im flying with them in a month and have got no notification of this change form them, they hardly expect me to keep checking their website?

    Go to the Aer Lingus home page. On the left side of it (just below the big green box where you search for flights ) there is a section that says Travel Services. The very first tab says New Carry on Bag Policy. It is highlighted in darker green text than the rest of the tabs, so it stands out a bit. Click on the link, and it will take you to this page that has all the new baggage info.

    http://www.aerlingus.com/travelinformation/knowbeforeyoufly/baggageinformation/#d.en.1215


  • Closed Accounts Posts: 60 ✭✭bazingaboom


    ProudDUB wrote: »
    Go to the Aer Lingus home page. On the left side of it (just below the big green box where you search for flights ) there is a section that says Travel Services. The very first tab says New Carry on Bag Policy. It is highlighted in darker green text than the rest of the tabs, so it stands out a bit. Click on the link, and it will take you to this page that has all the new baggage info.

    http://www.aerlingus.com/travelinformation/knowbeforeyoufly/baggageinformation/#d.en.1215

    Thats the bit I was reading but I dont see any change?

    It says Additional small items (camera, personal stereo, overcoat, handbag or laptop) are allowed.
    So is the change that your duty free must fit in your bag?


  • Registered Users, Registered Users 2 Posts: 11,569 ✭✭✭✭ProudDUB


    I took it to mean that while a camera bag, lap top bag, handbag etc are allowed, they still must meet the criteria of one cabin bag that goes into the over head bin, and one other bag that must fit under the seat in front of you. So that one item can be a handbag or a lap top bag or a camera bag etc etc, but it can not be all three.

    So basically whatever you are traveling with need to go into one of two bags, either the big one that goes into the over head bin, or the smaller one that goes under the seat in front of you. Duty Free purchases may be able to fly under the radar there, as when traveling from the US, your purchases are handed to you as you board the flight, when you have already passed the baggage police. But if you have other purchases in plastic bags that they give you at point of sale, they will need to be stowed away in one of your 2 allowed pieces of baggage.


  • Registered Users, Registered Users 2 Posts: 884 ✭✭✭zefer


    ProudDUB wrote: »
    I took it to mean that while a camera bag, lap top bag, handbag etc are allowed, they still must meet the criteria of one cabin bag that goes into the over head bin, and one other bag that must fit under the seat in front of you. So that one item can be a handbag or a lap top bag or a camera bag etc etc, but it can not be all three.

    So basically whatever you are traveling with need to go into one of two bags, either the big one that goes into the over head bin, or the smaller one that goes under the seat in front of you. Duty Free purchases may be able to fly under the radar there, as when traveling from the US, your purchases are handed to you as you board the flight, when you have already passed the baggage police. But if you have other purchases in plastic bags that they give you at point of sale, they will need to be stowed away in one of your 2 allowed pieces of baggage.

    Flying with aer lingus 2moro and just got txt today about this. Anyone know if they are or can enforce this as we've booked this months ago.
    My suit bag won't fit now if this is being enforced for all existing bookings as well ad new ones. Grrrr


  • Registered Users, Registered Users 2 Posts: 11,569 ✭✭✭✭ProudDUB


    According to the link in the OP's original post, the new policy went into effect on August 13th. So they may be hard asses about it and start enforcing it now, or they may be somewhat flexible seeing as this is the first week of the new policy, and a lot of people probably won't know about it.

    My experiences of Aer Lingus have been largely positive over the years, so my money is on their showing a level of flexibility towards their customers over the new policy, and only getting picky about it later on down the road. But that's just a somewhat educated opinion and nothing more.


  • Registered Users, Registered Users 2 Posts: 884 ✭✭✭zefer


    ballooba wrote: »
    Have you any source for this? Or are we to take your word for it?

    EDIT: I just called Aer Lingus and they have no knowledge of this.

    What number did you call?? All I can get through to is the automated machine which then decides to hang up when it doesnt like my choice of button!! I've tried pressing a few different options on it!


  • Registered Users, Registered Users 2 Posts: 6,315 ✭✭✭ballooba


    zefer wrote: »
    What number did you call?? All I can get through to is the automated machine which then decides to hang up when it doesnt like my choice of button!! I've tried pressing a few different options on it!
    0818365044


  • Registered Users, Registered Users 2 Posts: 1,101 ✭✭✭bscm


    We flew to and from Rome in June and on both flights there was a large group of American tourists (connecting flight to Chicago). No problems in Dublin about excess cabin baggage.

    But in Rome FCO, they forced everyone to put everything (handbags, laptops, cameras, even travel pillows which attached to bag straps...) into their main cabin bag or check the item in, and tagged all cabin baggage (aside from small handbags). It was a bit odd, considering the "old" rules were still in place. It didn't seem to be an airport-related rule, as other people on other flights had multiple pieces of cabin baggage (laptops etc).


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  • Registered Users, Registered Users 2 Posts: 6,315 ✭✭✭ballooba


    bscm wrote: »
    We flew to and from Rome in June and on both flights there was a large group of American tourists (connecting flight to Chicago). No problems in Dublin about excess cabin baggage.
    Maybe Americans are known to be large and ungainly travelers.


  • Registered Users, Registered Users 2 Posts: 654 ✭✭✭Galway


    This was not enforced on today's flight ORD-DUB, in fact some passengers got on with several pieces of hand luggage, plus laptops and duty free. Some of the cabin baggaage was of quite ridiculous sizes.


  • Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    Some of the cabin baggaage was of quite ridiculous sizes.
    That is the SOP for US flights. I can't see them being able to enforce this on their US flights.


  • Closed Accounts Posts: 5,489 ✭✭✭Yamanoto


    Galway wrote: »
    This was not enforced on today's flight ORD-DUB, in fact some passengers got on with several pieces of hand luggage, plus laptops and duty free. Some of the cabin baggaage was of quite ridiculous sizes.

    Nor on Thursday's ORD-DUB

    Received the email below on the 15th, detailing additional item allowance for GC, don't think it makes much difference tbh.
    Dear xxxx,

    As one of our most frequent travellers I am writing to let you know of some changes to our cabin baggage policy and to inform you of the additional carry on allowance for Gold Circle members.

    From Monday 13th August 2012 all carry-on baggage must be within the size dimensions of 55cm x 40cm x 24cm.*

    All passengers may also choose to bring into the cabin one of the following which must be placed under the seat in front of you :

    – A Ladies Handbag / Gents Satchel (dimensions should not exceed 25cm x 33cm x 20cm)
    Or
    – A Baby Changing / Food bag
    Or
    – A Medical / Assistive Device

    In addition to the above Gold Circle Club members will also be permitted one additional personal item e.g. a slimline laptop bag. This item should be stowed under the seat in front of you (if you are seated at Row 1 / or in an Emergency Exit Seat it should be stowed overhead).

    Full details of our revised cabin baggage policy can be found on our website aerlingus.com

    We greatly appreciate your custom and we look forward to welcoming you onboard in the very near future.

    Kind Regards,

    John Kavanagh
    Loyalty Marketing Manager
    Aer Lingus Gold Circle Club


  • Registered Users, Registered Users 2 Posts: 505 ✭✭✭annieoburns


    Perhaps the difference in attitude/application is because Ryanair staff are incentivised to operate the policy and just a hassle to Aer Lingus staff?

    Yea great perk for gold circle elite ......:)


  • Registered Users, Registered Users 2 Posts: 25,622 ✭✭✭✭coylemj


    I find Aer Lingus relatively flexible when it comes to cabin baggage but as usual a lax attitude on the part of an airline leads to gross abuse with some people thinking it's ok to lug the kitchen sink and the cooker onto the plane.

    Every now and then I've been on flights where they announce at the gate that because the flight is full, people can only bring on one piece of cabin baggage and are required to give up anything else to go in the hold, on other flights they just take all comers with whatever they're carrying.

    The problem is that people start to use this system to avoid paying for check-in bags because Aer Lingus have no facility to collect charges at the departures gates. I'm figuring that's why that have introduced the new policy.

    As usual the selfish behaviour of the few has a negative effect on the rest of us.


  • Registered Users, Registered Users 2 Posts: 132 ✭✭bridestream


    The bag size gizzmo at the boarding gate measures if your cabin bag is within 55x40x24 cm.
    The new carry on size bag must not be greater than 33x25x20.
    Will they have a second gizzmo to check the carry on size bag?
    IMHO I doubt it.

    Seamus


  • Registered Users, Registered Users 2 Posts: 132 ✭✭bridestream


    If any of you have flown AL since the new cabin baggage regs came into force I would like to hear of your experience.

    I will be using AL to AGP in a few weeks & I will be carrying my computer bag that is a couple of CM's oversize and Mrs B will have her large Handbag.

    I would like to know how PAX have got on with AL since the new regs came into force.
    I hope they don't go down the very strict Ryanair road and this is the main reason why I do my best to avoid Ryanair.


  • Registered Users, Registered Users 2 Posts: 4,852 ✭✭✭ncmc


    Maybe I am being dense, but the information on their site is not all that clear. On one hand it says in regard to the cabin baggage: 'All items must fit inside' and then on the other side it says: 'In addition you may chose to carry on one of the following which must be placed under the seat in front'

    So does that mean, that although you can carry on an additional handbag, it must be able to fit into your cabin bag if asked?

    It seems such a small and pointless change, one would wonder why they went to the hassle of changing it. The problem is people bringing full size cases on as cabin baggage and not being challenged.

    They really should have just left the restrictions as they were, but just properly implement the weight and size guidelines.


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  • Registered Users, Registered Users 2 Posts: 6,315 ✭✭✭ballooba


    A pretty fundamental effect of the change is that those of us carrying laptops can no longer carry an overnight bag on board. Unless our laptop fits into the overnight bag, which is very difficult.


  • Registered Users, Registered Users 2 Posts: 4,852 ✭✭✭ncmc


    If any of you have flown AL since the new cabin baggage regs came into force I would like to hear of your experience.

    I will be using AL to AGP in a few weeks & I will be carrying my computer bag that is a couple of CM's oversize and Mrs B will have her large Handbag.

    I would like to know how PAX have got on with AL since the new regs came into force.
    I hope they don't go down the very strict Ryanair road and this is the main reason why I do my best to avoid Ryanair.

    Bridestream, I am flying Dublin – Rome on Saturday, I will have a look at what others are carrying and let you know (I of course would never carry on more than the allowance :D)


  • Registered Users, Registered Users 2 Posts: 4,852 ✭✭✭ncmc


    ballooba wrote: »
    A pretty fundamental effect of the change is that those of us carrying laptops can no longer carry an overnight bag on board.

    This is my point, it targets business travellers who don't tend to flout the allowance, they should just have targeted the holiday makers with the massive full size cases as carry on and kept on allowing the lap top bags. I mean, how much space does a laptop bag take up in the scheme of things!


  • Registered Users, Registered Users 2 Posts: 6,315 ✭✭✭ballooba


    I can see why this is a big issue for the airlines. I had a twenty minute delay on my flight back from East Midlands on Sunday because of twits who couldn't find a space for their bags (i.e. near enough to their seat) and wouldn't sit down. That was on Ryanair where they were strictly enforcing the one bag allowance. They were going around sliding a cardboard gauge over the bags.


  • Registered Users, Registered Users 2 Posts: 132 ✭✭bridestream


    Thanks NCMC.
    There is no doubt but too many PAX still try to bring largish cases on board.

    'ballooba' - I'm surprised if the PAX in question got -

    (a) oversize bags past the gate or/and
    (b) extra bags such as computer cases, ladies handbags etc.?

    Were the checks being carried out on board - looks like it judging by your statement?

    Seamus


  • Registered Users, Registered Users 2 Posts: 6,315 ✭✭✭ballooba


    No, my point was that even with full or near compliance there are still issues. These people just wombled onto the plane last and expected to all sit together with their bags safely tucked away overhead.

    Maybe it's down to experience (which not all are privileged to have) but you find a spot for your bag and you find a seat. If there is no spot for your bag you make one. Failing that you take it to your seat and wait for the cabin crew to deal with it.

    It's probably expecting too much of people that things would go smoothly. The same as with any crowd situation.


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  • Registered Users, Registered Users 2 Posts: 1,653 ✭✭✭yer man!


    I flew with them recently and they had no problem with me bringing a carry on wheely bag and a jansport backpack, as long as the second bag can fit under the seat they don't mind at all, 80% of the people on the plane were do this.


  • Registered Users, Registered Users 2 Posts: 981 ✭✭✭flikflak


    ^ yep I flew on Saturday and had my handbag and also a holdall. The flight was full though so people with large trolley cases were having them taken off them at the gate and tagged to go in the hold. This was only because the flight was full to capacity. No problems with in dimension trolley cases and handbags/small bags that can fit under the seat.


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