Migration from webmail classic

Alun

If anyone from Eircom reads this could they advise as to the time it would take to migrate a couple of existing old style webmail classic accounts to the new webmail, and can you confirm that the contents of all existing folders are copied over to the new accounts?

allen175

as far as i know it takes about 2 months for them to process the emails, not sure about the contents, but they sort port over with the email.

PM one of the eircom guys or ring broadband support and they will be able to get the emails on the transfer list.

eircom: Mark

Alun wrote: »

If anyone from Eircom reads this could they advise as to the time it would take to migrate a couple of existing old style webmail classic accounts to the new webmail, and can you confirm that the contents of all existing folders are copied over to the new accounts?

Hi Alun,

The migratin to webmail can take 4-6 weeks in general.

Have you issued the request already?

Thanks, Mark

Alun

eircom: Mark wrote: »

Hi Alun,

The migratin to webmail can take 4-6 weeks in general.

Have you issued the request already?

Thanks, Mark

It's not for me but a friend/customer who I do PC work for. He has two old style accounts and is a) running out of space and b) wants to use them as IMAP accounts using Thunderbird so needs them migrating.

He'd also like to keep his existing emails he has stored on his account, can this be done? I know that a boardsie here once wrote a script (savemywebmail.com) that downloaded all the emails from a classic webmail account into mbox format so that they could be imported into another email client but that seems to be broken unfortunately.

Who does he need to call to get this done ... the usual Eircom support number?

BTW 4-6 weeks seems like an excessively long time though, how can it possibly take so long?

eircom: Mark

Alun wrote: »

It's not for me but a friend/customer who I do PC work for. He has two old style accounts and is a) running out of space and b) wants to use them as IMAP accounts using Thunderbird so needs them migrating.

He'd also like to keep his existing emails he has stored on his account, can this be done? I know that a boardsie here once wrote a script (savemywebmail.com) that downloaded all the emails from a classic webmail account into mbox format so that they could be imported into another email client but that seems to be broken unfortunately.

Who does he need to call to get this done ... the usual Eircom support number?

BTW 4-6 weeks seems like an excessively long time though, how can it possibly take so long?

Hi Alun,

I have been advised all existing folders / mails will be migrated onto the new platform.

The migrations are sent in batches every week so given the amount of migrations to webmail, we need to give that time-frame I'm afraid.

If you PM me with the customers name and e-mail address I can arrange the request for you.

Thanks, Mark

Alun

OK, I'll need to contact him first and then I'll PM you with the details.

eircom: Mark

Alun wrote: »

OK, I'll need to contact him first and then I'll PM you with the details.

No worries,

PM me when you can. Also if the customer is an eircom customer would you be able to confirm his account number, name & address.

Just to insure that he has given details to authorise the migration.

Thanks, Mark

Alun

Sent a PM just now, but before I saw this post. Didn't see the bit about the account number, so will PM that later separately when I have it.

eircom: Mark

Alun wrote: »

Sent a PM just now, but before I saw this post. Didn't see the bit about the account number, so will PM that later separately when I have it.

Hi Alun,

I got your PM and have sent the two e-mail address to be migrated.

Thanks, Mark

Peanut

Alun wrote: »

...
He'd also like to keep his existing emails he has stored on his account, can this be done? I know that a boardsie here once wrote a script (savemywebmail.com) that downloaded all the emails from a classic webmail account into mbox format so that they could be imported into another email client but that seems to be broken unfortunately.

Thanks Alun, savemywebmail.com is working again now for Eircom classic webmail accounts if anyone else wants to try it (..or if Eircom are interested in some additional migration tools :cool: )

Alun

eircom: Mark wrote: »

Hi Alun,

I got your PM and have sent the two e-mail address to be migrated.

Thanks, Mark

Mark, I've PM'ed you the account number just now.

eircom: Mark

Alun wrote: »

Mark, I've PM'ed you the account number just now.

Hi Alun.

Got it thanks. I PM you back.

Thanks, Mark