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Ryanair policy on trying to cancel a trip at short notice

  • 05-08-2012 5:43pm
    #1
    NIMAN
    Registered Users, Registered Users 2 Posts: 34,694 ✭✭✭✭


    Anyone know how Ryanair will react to this scenario?

    I have a friend travelling on Tuesday whose 4yr old took a seizure on Friday afternoon,and is still in hospital getting tests done. They are not sure what caused it and are still working on it. The child may be out by tomorrow. But may not.

    As you can imagine, its not likely that they are going to travel with the child now. He is best to remain at home. Each parent wants the other to go and take the rest of the family. Neither is mad on this idea.

    The specialist said he will provide a letter for Ryanair but my friend is not sure if they wil accept this as reason to get their money back. I know they are hard to please and probably won't.

    anyone know where they are likely to stand?


Comments

  • #2
    amcalester
    Closed Accounts Posts: 4,121 ✭✭✭amcalester


    They are unlikely to refund, best bet would be to claim on travel insurance.


  • #3
    mitosis
    Registered Users, Registered Users 2 Posts: 2,000 ✭✭✭mitosis


    Agree with the above. That's what your travel insurance is for, Ryanair are under no obligation to refund.


  • #4
    zagmund
    Registered Users, Registered Users 2 Posts: 2,501 ✭✭✭zagmund


    As above - Ryanair = no. Travel insurance = maybe.

    z


  • #5
    ScouseMouse
    Closed Accounts Posts: 5,070 ✭✭✭ScouseMouse


    Putting it bluntly, Ryanair will say tough luck!

    They are not known for any compassion. Of course have a go, maybe they will shock us, but dont bet on it.

    If you have travel insurance, inability to travel due to a seizure should be covered but you will need a doctors note.

    Let us know if you do get somewhere.....


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