Video streaming on Xbox causes connection to drop?

I posted this in the Xbox forum too, but pretty sure it's a setting with my router. As if I watch netflix through tethering on my phone, it works fine.

Anytime I try to load a video in YouTube app on xbox, it causes my broadband to drop connection. The same happens when I start Netflix (or any video streaming app).

I'm on UPC and have the MTU setting to 1500, and have a port forwarding set up correctly. I believe. I have the white Thomson router/AP and am on 60Mb.

Can watch Netflix on ipad/phone with no problems.

Any ideas?

98q76e12hrflnk

Deleted User wrote: »

I posted this in the Xbox forum too, but pretty sure it's a setting with my router. As if I watch netflix through tethering on my phone, it works fine.

Anytime I try to load a video in YouTube app on xbox, it causes my broadband to drop connection. The same happens when I start Netflix (or any video streaming app).

I'm on UPC and have the MTU setting to 1500, and have a port forwarding set up correctly. I believe. I have the white Thomson router/AP and am on 60Mb.

Can watch Netflix on ipad/phone with no problems.

Any ideas?

If it's wireless to your xbox the wireless router might not be good. I dont trust them router tbh. Go for a netgear or linksys.

Nasir Careful Column

Nasir Careful Column wrote: »

If it's wireless to your xbox the wireless router might not be good. I dont trust them router tbh. Go for a netgear or linksys.

Nope, ethernet

98q76e12hrflnk

Deleted User wrote: »

Nope, ethernet

Then I no idea, only that it could be the modem as Ive the same broadband package as you and I'm wireless and it's perfect.

belmulletman

Deleted User wrote: »

Nope, ethernet

Have you turned off the IP Flood Protection and Firewall on the modems settings. I did this a couple of years ago (on the advise of someone here) and it solved all my problems I was having with my UPC connection.

Try PingTest.net and see what your packet loss currently is. I was getting 98% packet loss with those enabled and when I turned them off, my connection when rock solid, never really drops and 0% packet loss!

Worth looking at!

belmulletman

belmulletman wrote: »

Have you turned off the IP Flood Protection and Firewall on the modems settings. I did this a couple of years ago (on the advise of someone here) and it solved all my problems I was having with my UPC connection.

Try PingTest.net and see what your packet loss currently is. I was getting 98% packet loss with those enabled and when I turned them off, my connection when rock solid, never really drops and 0% packet loss!

Worth looking at!

I changed them settings on my old Cisco AP ad had no problems. But my AP is the white Thomson. I can't seem to find ant of these settings in the AP?

Connection is quite good.

starviewadams

When you log into your Thomson router,click the 'Firewall' tab at the top of the screen,it's the 6th tab across.

starviewadams

starviewadams wrote: »

When you log into your Thomson router,click the 'Firewall' tab at the top of the screen,it's the 6th tab across.

Thanks. Already had IP Flood protection disabled and firewall to low. Turned Firewall off, and it's still not working. Strange. I'll mess around with router settings and see if I can fix it.

Edit,
Seems to be working now. It was due to parental controls setup I think. I was blocking "rad.msn.com" to try and stops ads appearing on dashboard. Stopped blocking that, and now Netflix seems to be working on xbox. Youtube is working too!

belmulletman

Deleted User wrote: »

Thanks. Already had IP Flood protection disabled and firewall to low. Turned Firewall off, and it's still not working. Strange. I'll mess around with router settings and see if I can fix it.

Edit,
Seems to be working now. It was due to parental controls setup I think. I was blocking "rad.msn.com" to try and stops ads appearing on dashboard. Stopped blocking that, and now Netflix seems to be working on xbox. Youtube is working too!

That's great!

I have to say, one thing that's really bugging my about the Xbox dash is the ad's on there. I mean, i paid hundreds of Euros for the console and 50+ euro per year for gold and I'm still subjected to Ad's! Pain in the behind!

belmulletman

belmulletman wrote: »

That's great!

I have to say, one thing that's really bugging my about the Xbox dash is the ad's on there. I mean, i paid hundreds of Euros for the console and 50+ euro per year for gold and I'm still subjected to Ad's! Pain in the behind!

Yeah, thats the exact reason I wanted to block them. I pay money every year for xbox live, I don;t want to see ads for Coors light.

I started a thread over at the xbox forums, but it was removed by mods within hours of posting it. Typical MS. If PSN was any good, I'd get rid of the xbox

Anyway, enjoying Netflix atm