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Leap card password resets

  • 23-07-2012 12:19pm
    #1
    Mrs OBumble
    Registered Users, Registered Users 2 Posts: 26,290 ✭✭✭✭


    Got a Leap card the last time I was in Dublin. Registered it shortly after buying it. Was kinda distracted so I didn't write down the password or PIN.

    This trip, I knew I'd need to top it up. Wanted to have a look at the balance on-line. Oops .. can't remember the password. Forgotten password link works like they usually do: enter the email address and they email back a change link. Click the link, and I have to enter a PIN. Oops again. I've tried all the ones I usually use, no dice.

    So - is there any way to get around this? Or am I just stuck with a card that I can never monitor on-line, and an account that I can never access?

    (And it's bus ticket, not a banking system, ffs ... how much security do they need :mad: )


Comments

  • #2
    Mr Simpson
    Closed Accounts Posts: 7,332 ✭✭✭Mr Simpson


    JustMary wrote: »
    Got a Leap card the last time I was in Dublin. Registered it shortly after buying it. Was kinda distracted so I didn't write down the password or PIN.

    This trip, I knew I'd need to top it up. Wanted to have a look at the balance on-line. Oops .. can't remember the password. Forgotten password link works like they usually do: enter the email address and they email back a change link. Click the link, and I have to enter a PIN. Oops again. I've tried all the ones I usually use, no dice.

    So - is there any way to get around this? Or am I just stuck with a card that I can never monitor on-line, and an account that I can never access?

    (And it's bus ticket, not a banking system, ffs ... how much security do they need :mad: )

    I think if you call them, they can reset it over the phone.


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