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upc broadband equipment ownership

  • 16-07-2012 12:15pm
    #1
    newpubowner
    Registered Users, Registered Users 2 Posts: 4 ✭


    I recently canceled my upc broadband and phone contract. Everything was fine, i have had no problems with the upc service. On my first bill they charged me "other charges" of 89.99 for what i thought was the modem/router device. Now they are saying that was an activation or instillation fee and they want the modem back. Has anyone else had this problem do I own the modem ? My understanding was that i was buying a modem in at the beginning ? I am on the 32 euro per month contract. I have been a customer for exactly 1 year.


Comments

  • #2
    The tax man
    Registered Users, Registered Users 2 Posts: 4,559 ✭✭✭The tax man


    You never own any equipment supplied by UPC.


  • #3
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,520 ✭✭✭✭colm_mcm


    If you have a netgear white wifi box plugged into a non wifi modem then that's yours, the black one is theirs though.


  • #4
    The tax man
    Registered Users, Registered Users 2 Posts: 4,559 ✭✭✭The tax man


    colm_mcm wrote: »
    If you have a netgear white wifi box plugged into a non wifi modem then that's yours, the black one is theirs though.

    Forgot about the Netgear stuff.:o


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