Satboxes.com - difficult to contact by email?

skydish79

Hi has anyone used satboxes.com

I have been trying to get in contact with them, sent emails, skype but getting nothing in reply

I actually want to buy something off their site - but have couple of questions i need answered

dmm1000

yes - same here - sent 2 emails in last 10 days - no reply - possibly holidays ? - but I guess even then they'd have cover of some sort

iggy

I sent him email this morning and got a reply within the hour.

Unforturtanetly the box i want is out of stock.(Dreambox 800se wifi)

skydish79

which email address did you use to get in contact with him

iggy

skydish79 wrote: »

which email address did you use to get in contact with him

sales@satboxes.com

skydish79

yeah thats the one i used

Fuzzman

Hiya Lads

I've still had no joy from satboxes.com.
Been trying to get him for ages now?

I've emailed and texted loads of times?
Anyone else having problems?

jolter

same here, something up i reckon always found him an easy guy to deal with, given up at this stage.

jeffred

never tried emailing them but got a delivery last week so they're still going strong. Order confirmation email came from sales@satboxes.com but it was automatically generated.

JHet

From what I understand lads, hes a one man operation. Could be really busy or perhaps preparing to go holidays. It is that time of year! I dealt with him a few times in person. Hes a very nice guy and very accomodating, never had any problems, but I did find he is quite busy more or less all the time. Check your spam filters also lads I remember one time I was ording stuff and he did reply but it was blocked by my work address. Should go through to gmail and stuff no bother I think.

Fuzzman

Yeah I've met him several times and I usually text him and he replies and we meet up but I can't get him to get back to me and he doesn't answer his mobile any more.
I need to buy several of those Saorview Scart connectors for a hostel.
SKYSAT300 DVB-T Mpeg4 PVR

It says you can't get RTE2HD but is there are RTE2 SD on Saorview as well or does this mean you can't get any RTE2 channel?

byte

Fuzzman wrote: »

Yeah I've met him several times and I usually text him and he replies and we meet up but I can't get him to get back to me and he doesn't answer his mobile any more.
I need to buy several of those Saorview Scart connectors for a hostel.
SKYSAT300 DVB-T Mpeg4 PVR

It says you can't get RTE2HD but is there are RTE2 SD on Saorview as well or does this mean you can't get any RTE2 channel?

Avoid that thing, it's no good for RTE2 on Saorview. There is no SD variant of RTE2, just HD, as it should be. There is every possibility that some/all of the others go HD in the future too...

There are versions of that "adaptor" thing that support HD if you're so inclined.

tapfit2004

Fuzzman wrote: »

Yeah I've met him several times and I usually text him and he replies and we meet up but I can't get him to get back to me and he doesn't answer his mobile any more.
I need to buy several of those Saorview Scart connectors for a hostel.
SKYSAT300 DVB-T Mpeg4 PVR

It says you can't get RTE2HD but is there are RTE2 SD on Saorview as well or does this mean you can't get any RTE2 channel?

WIWA T50 Full HD DVB-T Mpeg 4 Receiver & Media Player

this one should do rte2hd. i got one like it and its ok, it was for an old tv up on a bracket and there was no space for a normal sized dvb-t box.

i tried a usb key in it and it does do timeshift and record. cheap and chearful but i don't think i'd use for my main tv as i have space for a proper sat/dvb-t combo.

azzeretti

I've bought a bit off him over the last couple of years. I remember him implying he was no longer answering phone calls or texts due to an increase in nuisance calls. I have never not got a reply from email though, he is always prompt to reply

minterno

i got a vu+ off him last week and had sent 3 emails before i purchased and 1 after and all were replyed to within 2 hours or less

Headshot

Iv dealt with satboxes recently

Superb company and fast with email response time too

fish fingers

Ive not dealt recently but ive found him very good to deal with in past and ive put two people on to him and they very happy also.

mildsteel

i have got to say i have been trying to email him for the last week and cant get any reply whatsoever! its not good enough for an online store as it does not inspire confidence when buying from him,, i have phone no for him but no joy there either!!

Newtown90

mildsteel wrote: »

i have got to say i have been trying to email him for the last week and cant get any reply whatsoever! its not good enough for an online store as it does not inspire confidence when buying from him,, i have phone no for him but no joy there either!!

Some competitor has taken a dislike to him mate.

He recieves hundred's of spam email's a day and most of the good email's gets mixed up with it.

Can you PM me your and i'll get him to email you.

zg3409

Glenviewjf wrote: »

Some competitor has taken a dislike to him mate.

If you put your email address on a website that will automatically happen, even if competitor's like you.

The way to stop this from happening is the way it is done on any professional website. They either put the email address as an image that is hard to read, or put a contact form with a Captcha that a real person needs to enter what they see in the image.

Neither are convenient or easy but they do stop spammers getting your email address by simple searching the web for an page with zzz@zzz.zzz and then spamming them.

As for not answering the phone possibly he has too many scammers ringing him?

mildsteel

zg3409 wrote: »

If you put your email address on a website that will automatically happen, even if competitor's like you.

The way to stop this from happening is the way it is done on any professional website. They either put the email address as an image that is hard to read, or put a contact form with a Captcha that a real person needs to enter what they see in the image.

Neither are convenient or easy but they do stop spammers getting your email address by simple searching the web for an page with zzz@zzz.zzz and then spamming them.

As for not answering the phone possibly he has too many scammers ringing him?

Yes, very true,, its not the kind of thing you leave hanging especially if its an internet only business. It makes people think twice before parting with there cash. I buy a lot of this stuff from other sites and a must is if you have a quire regarding a particular product you need email contact!