Parcel Motel Thread (post all related questions here)

juneg

juneg wrote: »

do you write your name on the parcel and then the delivery address for sellers?

Can you explain what you mean please? For example if you're buying from a eBay seller who will only ship to the UK you use the Parcel Motel address in Newtonabbey, Antrim (the full address should be on the email you got when you registered with Parcel Motel) along with your name and your PMID. You fill the address, your name and PMID into the eBay addresses section.

juneg

Deleted User wrote: »

Can you explain what you mean please? For example if you're buying from a eBay seller who will only ship to the UK you use the Parcel Motel address in Newtonabbey, Antrim (the full address should be on the email you got when you registered with Parcel Motel) along with your name and your PMID. You fill the address, your name and PMID into the eBay addresses section.

Thanks for replying

Yes I have that address. I was wondering do I write my own name too. Like does it arrive as
Josephine Bloggs
parcel motel
etc

Yes and unless the name matches the PMID then Parcel Motel will have trouble with it.

juneg

Deleted User wrote: »

Yes and unless the name matches the PMID then Parcel Motel will have trouble with it.

thats what I thought but I wanted to be sure, thanks again:)

You're welcome. Just to clarify it should look like this:

Your Name
Your PMID
Parcel Motel,
etc.

siavopho

Signed up for Parcel motel last week (10th dec) and ordered something from the UK which was dispatched on the 11th.

Is anyone else having delays with stuff from the UK or could the delay be on ParcelMotel's side?

Atlas_IRL

Brilliant service, iv'e been getting Amazon super saver delivery from their uk site and then delivered via parcel motel, its class!

Qwerty Dub

siavopho wrote: »

Signed up for Parcel motel last week (10th dec) and ordered something from the UK which was dispatched on the 11th.

Is anyone else having delays with stuff from the UK or could the delay be on ParcelMotel's side?

When the item is received by Parcel Motel and checked in you will see a debit on your account balance for €3.50. Then you know PM have it. If there is a delay then you can put it down to Parcel Motel but if you haven't been charged by Parcel Motel then they have not received your package yet and the delay is not down to them.

vlman

Ive had 4 orders through Parcel Motel and three have delivered. The first which was delivered to Parcel Motel on the 27th of November has vanished!. Th UK courier shows it as delivered and have a signature of it being accepted, but Parcel Motel are denying they ever got it!. I cant get any satisfaction with one blaming the other and this is a vital Santa present. Anyone else had a similar experience / advice?

MrVestek

vlman wrote: »

Ive had 4 orders through Parcel Motel and three have delivered. The first which was delivered to Parcel Motel on the 27th of November has vanished!. Th UK courier shows it as delivered and have a signature of it being accepted, but Parcel Motel are denying they ever got it!. I cant get any satisfaction with one blaming the other and this is a vital Santa present. Anyone else had a similar experience / advice?

No but Orla is usually very helpful in this situation.

vlman

Who is Orla?

Parcel Motel: Orla

vlman wrote: »

Ive had 4 orders through Parcel Motel and three have delivered. The first which was delivered to Parcel Motel on the 27th of November has vanished!. Th UK courier shows it as delivered and have a signature of it being accepted, but Parcel Motel are denying they ever got it!. I cant get any satisfaction with one blaming the other and this is a vital Santa present. Anyone else had a similar experience / advice?

Please PM me your PMID and I will find out what happened. Thanks.

vlman

Thanks Orla - PM sent

zuroph

Package from the states delivered today via Antrim. The company was set up for vat in all EU countries so shipped duty paid, UK vat and shipping was cheaper than shipping direct to Ireland.

ene

hi

i am a regular parcel motel user, have picked up at least one item a week since it started and have had no complaints till now

first off i had a package delivered last wednesday to antrim and never received any notification- this has now been sorted but has been very frustrating

the other thing was i ordered something from a irish retailer and it was shipped via nightline and it was tracked, i received notification from nightline that it was received early today but my parcel motel account has not been debited.

i was wondering does anyone know what i should do?

mp3ireland2

mp3ireland2 wrote: »

Got a text yesterday morning saying parcel was there. Got one this morning saying it was removed as not collected.I thought we had 48 hours? If there a non lowcall number we can ring? As I have free calls to land lines.

Thanks Orla for sorting this for me, collected it this evening.

Tipsy McSwagger

Needed to get 2 Tablets delivered from a seller on Amazon before Christmas and they would not have arrived in time getting sent to my house. I ordered Sunday using PM and they are now ready to be collected in the locker down the road from me, outstanding service.

bren50c

if i need to get an oversized item delivered i.e €14 charge, can this be taken from my parcelmotel balance or do you have to pay separately?

5500

ene wrote: »

hi

i am a regular parcel motel user, have picked up at least one item a week since it started and have had no complaints till now

first off i had a package delivered last wednesday to antrim and never received any notification- this has now been sorted but has been very frustrating

the other thing was i ordered something from a irish retailer and it was shipped via nightline and it was tracked, i received notification from nightline that it was received early today but my parcel motel account has not been debited.

i was wondering does anyone know what i should do?

There was a problem with notifications being sent one of the days last week which was probably what your problem was then, as for your other package did you use a pm address or your home address? Whilst its the same company nightline also delivery in a separate entity to parcel motel

vlman

Hi Orla,

Have you been able to find anything out for me?

Thanks

tinner777

orla, how strict is the 48hr, i got the email yesterday at 6:19, i wont get to the motel til 7, will i need to pay again?

Our man in Havana

tinner777 wrote: »

orla, how strict is the 48hr, i got the email yesterday at 6:19, i wont get to the motel til 7, will i need to pay again?

I would like to know also.

How can I extend my parcels stay?

CH3OH

Used the service for the first time .
Ordered something from Amazon.de and got it shipped to Belfast. Saved 4% on the VAT rate not changing to 23%
Package arrived in Belfast on Monday and I got a text yesterday morning at 7 a.m to say it was in a locker.
Picked it up today as was unsure what would happen if I didn't pick it up before 7 a.m tomorrow.

Similar question to the previous posts
If I hadn't picked it up today, does it just get charged another €3.50 for 2 more days?

fantastic service

Parcel Motel: Orla

ene wrote: »

hi

i am a regular parcel motel user, have picked up at least one item a week since it started and have had no complaints till now

first off i had a package delivered last wednesday to antrim and never received any notification- this has now been sorted but has been very frustrating

the other thing was i ordered something from a irish retailer and it was shipped via nightline and it was tracked, i received notification from nightline that it was received early today but my parcel motel account has not been debited.

i was wondering does anyone know what i should do?

Please PM me the Nightline tracking no. and I will check it for you.

Parcel Motel: Orla

vlman wrote: »

Hi Orla,

Have you been able to find anything out for me?

Thanks

Found it, sent you an email.

blahblah06

Got an email from Fastway saying there's a crimbo present there for me.. Orla please say its not another mug n t shirt

Brian017

If you change your payment type to PAYG but you still have some credit balance so they use this up before charging your card

Parcel Motel: Orla

blahblah06 wrote: »

Got an email from Fastway saying there's a crimbo present there for me.. Orla please say its not another mug n t shirt

Not sure what Fastway are sending you, but Nightline Parcel Motel may have sent you something.

blahblah06

Parcel Motel: Orla wrote: »

Not sure what Fastway are sending you, but Nightline Parcel Motel may have sent you something.

Sorry lol. Ye night line. So orla.. Another mug?

MrVestek

I never get anything free from Parcel Motel. :_-(.