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UPC tv / broadband conflict

KeepThePiece · 2012-07-06 21:55:41

Hey, Having a problem with a new UPC installation - broadband works fine until TV box is turned on, at which point it usually falls over. Signal noise ratio isn't great at best of times (29-35) - but when tv box is on typically some of the channels show as 0 in the modem interface. Presume it has something to do with the…

06-07-2012 10:55PM

#1

KeepThePiece

Registered Users, Registered Users 2 Posts: 7 ✭

Join Date: July 2010

Posts: 3

Hey,

Having a problem with a new UPC installation - broadband works fine until TV box is turned on, at which point it usually falls over. Signal noise ratio isn't great at best of times (29-35) - but when tv box is on typically some of the channels show as 0 in the modem interface. Presume it has something to do with the on demand service.

It's the new hd+ box. Anyone run into anything like this?
Thanks,
B.

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Comments

#2 06-07-2012 11:15PM

unblvlblkult

Registered Users, Registered Users 2 Posts: 159 ✭✭

Join Date: September 2011

Posts: 158

Dodgy splitter maybe or wrong configuration on the splitter?

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