Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Registration issue

  • 06-07-2012 7:14pm
    #1
    househead
    Registered Users, Registered Users 2 Posts: 3 ✭


    Just got a telephone line activated at my address , when I attempted to register on my eircom ,with a valid email address . I received the login and password details , but when I tried to login the following message was displayed : Error: Your account is not active or may have been disabled Wondering what the best course of action is on this . Regards .


Comments

  • #2
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    househead wrote: »
    Just got a telephone line activated at my address , when I attempted to register on my eircom ,with a valid email address . I received the login and password details , but when I tried to login the following message was displayed : Error: Your account is not active or may have been disabled Wondering what the best course of action is on this . Regards .

    Thanks for your post househead,

    Can you PM your eircom Account number and the 'My eircom' details, and I will check this for you.

    Kind regards,
    Ant


  • #3
    househead
    Registered Users, Registered Users 2 Posts: 3 ✭househead


    Details sent , regards .


  • #4
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    househead wrote: »
    Details sent , regards .

    Hi househead,

    I got your PM and am looking into this for you.

    Will reply shortly.

    Cheers Ant


  • #5
    Mr Cumulonimbus
    Closed Accounts Posts: 1,463 ✭✭✭Mr Cumulonimbus


    A roughly similar query. I rejoined Eircom and was trying to login using my previous username (email address) and password and also got the "Error: Your account is not active or may have been disabled" message.

    Do you have to set up a new online account with a different username if you rejoin Eircom?


  • #6
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    Mr Cumulonimbus wrote: »
    A roughly similar query. I rejoined Eircom and was trying to login using my previous username (email address) and password and also got the "Error: Your account is not active or may have been disabled" message.

    Do you have to set up a new online account with a different username if you rejoin Eircom?


    Hi Mr Cumulonimbus,

    Thanks for your post.

    Can you PM your login username (Email Address) and I will look into your query.

    Kind regards,
    Ant


  • Advertisement
  • #7
    Mr Cumulonimbus
    Closed Accounts Posts: 1,463 ✭✭✭Mr Cumulonimbus


    eircom: Ant wrote: »
    Hi Mr Cumulonimbus,

    Thanks for your post.

    Can you PM your login username (Email Address) and I will look into your query.

    Kind regards,
    Ant

    Ant, PM sent, regards.


  • #8
    househead
    Registered Users, Registered Users 2 Posts: 3 ✭househead


    Issue resolved , registered successfully , now able to login , regards .


  • #9
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    househead wrote: »
    Issue resolved , registered successfully , now able to login , regards .

    Hi househead,

    Thanks for getting back to us and good to hear this log in issue is now sorted for you.

    Best regards,
    Ant


Advertisement