ilac centre photo booth

freeze4real

Hi all today I needed some passport photographs, so I went to the photo booth at the ilac centre.

Upon following their instructions to adjust the seat and close the curtain which I did, I then took a picture.

Before printing it out the picture meet the standard that I wanted, but after printing it out it wasn't alright at all.

1. there was bits that was blurry
2. It had white stains on my cheek
3. and the complexion was dark.

I tried calling the ilac management as to what they could do about it but I couldn't get through to them.

what are my options here,
thanks.

coylemj

I'm sorry you encountered those problems but realistically if you look at the sample 'good' and 'bad' photos on the passport application form, you wouldn't go near those booths because the rules are now very strict. I'd say the photo booths are really only good for student/bus tickets these days .

For passport photos you really need to go to a camera shop or some of the large pharmacies which offer the service.

To answer your original question, you will need to look at the machine in the ILAC centre to see if the operator's name is on it and take it up with them. I doubt if the shopping centre management is liable.

RangeR

There should be company details on the photo booth itself. Something like Operated by ACME company. Phone 01 2345678 for assistance.

Or something similar. Failing that, There should be a customer relations or "Management" area within the complex. Haven't bee there in years, though.

freeze4real

coylemj wrote: »

I'm sorry you encountered those problems but realistically if you look at the sample 'good' and 'bad' photos on the passport application form, you wouldn't go near those booths because the rules are now very strict. I'd say the photo booths are really only good for student/bus tickets these days .

For passport photos you really need to go to a camera shop or some of the large pharmacies which offer the service.

To answer your original question, you will need to look at the machine in the ILAC centre to see if the operator's name is on it and take it up with them. I doubt if the shopping centre management is liable.

its a lesson learnt, I just blew 7e on those useless photos.

On the photo itself it says operated by face-box.co.uk, there's no photo number given at all.

RangeR

freeze4real wrote: »

its a lesson learnt, I just blew 7e on those useless photos.

On the photo itself it says operated by face-box.com, there's no photo number given at all.

Call into ILAC Cust Care or Management. Phones or emails can be ignored.

freeze4real

RangeR wrote: »

Call into ILAC Cust Care or Management. Phones or emails can be ignored.

I just emailed them. I just did a quick search of their company and its based in Uk.

It seems they've no offices in Ireland or so .

freeze4real

I just received a mail from the ilac centre a Photoshop owns it, I will be going there tomorrow for a refund/replacement.

thanks for help guys

keithclancy

coylemj wrote: »

I'm sorry you encountered those problems but realistically if you look at the sample 'good' and 'bad' photos on the passport application form, you wouldn't go near those booths because the rules are now very strict. I'd say the photo booths are really only good for student/bus tickets these days .

For passport photos you really need to go to a camera shop or some of the large pharmacies which offer the service.

To answer your original question, you will need to look at the machine in the ILAC centre to see if the operator's name is on it and take it up with them. I doubt if the shopping centre management is liable.

Ugh, what ?
I just followed the guide lines on the form, took a picture of myself and printed it out on photo paper with my Printer at home.

Sent it in and got my Passport 5 days later.
Theres even a plastic window included on the form to make sure its within the correct dimensions.