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Money taken from my account

  • 05-06-2012 11:05pm
    #1
    hefferboi
    Registered Users, Registered Users 2 Posts: 3,379 ✭✭✭


    Just looked at my online banking and 200 euro was taken from my account without my authorization. It just has a number like this xxxxxxxx xxxxxxxx. What should I do??


Comments

  • #2
    Kristopherus
    Registered Users, Registered Users 2 Posts: 11,907 ✭✭✭✭Kristopherus


    Get on to your Bank in the morning and ask for an explanation.


  • #3
    hefferboi
    Registered Users, Registered Users 2 Posts: 3,379 ✭✭✭hefferboi


    Will I get it back do you reckon??


  • #4
    GerardKeating
    Registered Users, Registered Users 2 Posts: 7,806 ✭✭✭GerardKeating


    hefferboi wrote: »
    Just looked at my online banking and 200 euro was taken from my account without my authorization. It just has a number like this xxxxxxxx xxxxxxxx. What should I do??

    Have you tried calling your online banking, they might have more information about the transaction, do you have a card (Laser or debit card) associated with the account.
    hefferboi wrote: »
    Will I get it back do you reckon??

    Depends, assuming it's a fraud and there is no negligence on your part, then you have a good chance of getting it back.


  • #5
    hefferboi
    Registered Users, Registered Users 2 Posts: 3,379 ✭✭✭hefferboi


    GerardKeating wrote: »
    Have you tried calling your online banking, they might have more information about the transaction, do you have a card (Laser or debit card) associated with the account.



    Depends, assuming it's a fraud and there is no negligence on your part, then you have a good chance of getting it back.

    Could I call them at this hour??

    I lost my laser card last week. Reported it stolen wednsday, got my pin friday and expecting my card tomorrow. The description for the debit online looks like a card number. Do they charge for lost/stolen cards??


  • #6
    unclebill98
    Registered Users, Registered Users 2 Posts: 3,816 ✭✭✭unclebill98


    If it's fraud you will get your money back.


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  • #7
    GerardKeating
    Registered Users, Registered Users 2 Posts: 7,806 ✭✭✭GerardKeating


    unclebill98 wrote: »
    If it's fraud you will get your money back.

    Not if they find the OP negligent


  • #8
    unclebill98
    Registered Users, Registered Users 2 Posts: 3,816 ✭✭✭unclebill98


    GerardKeating wrote: »
    Not if they find the OP negligent

    Didn't think I needed to break it down.......

    If the op has nothing to do with the fraud then yes, they will get it back.


  • #9
    hefferboi
    Registered Users, Registered Users 2 Posts: 3,379 ✭✭✭hefferboi


    Rang them today and they said I started a savings account and requested 200 to be taken every month. I started that in january and this is the first time money has been taken out!


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