need help wit sky box

chubbyathy

Hello I moved house and brought my sky box I want to get free channels but I keep gettin a no signal message in my house my mother had the same problem in her new house with her sky box but she bought a free to air box and that worked great any help would be nice

zg3409

Firstly we need to go through the basics. In the new house do you have a dish up? Are you 100% sure the cable you have connected to, is the same cable as the dish.

Have you gone into the menu for signal strength and checked what is shown there?

The dish on the house, how old, rusty is it?

What is the exact make/model of the box. Is it a "+" box?

chubbyathy

zg3409 wrote: »

Firstly we need to go through the basics. In the new house do you have a dish up? Are you 100% sure the cable you have connected to, is the same cable as the dish.

Have you gone into the menu for signal strength and checked what is shown there?

The dish on the house, how old, rusty is it?

What is the exact make/model of the box. Is it a "+" box?

dish looks grand def the wire for it iv a sky plus hd box and a normal sky box iv checked signal strenght not a kick outta it my ma
had
same problem but works with a free view box

John mac

have you tried the two sky boxes ? or just the hd box?

when you say the freeview box is working what make and model number is it.?

(should be freesat as freeview is terrestrial)

I presume you are plugging it into the same cables you had in the Sky hd box,

chubbyathy

John mac wrote: »

have you tried the two sky boxes ? or just the hd box?

when you say the freeview box is working what make and model number is it.?

(should be freesat as freeview is terrestrial)

I presume you are plugging it into the same cables you had in the Sky hd box,

Dont know make but it picks up channels from other country's and yes im connecting it to same wire

zg3409

chubbyathy wrote: »

Dont know make but it picks up channels from other country's and yes im connecting it to same wire

Which countries? Which channels?

Alun

chubbyathy wrote: »

Dont know make but it picks up channels from other country's and yes im connecting it to same wire

Sounds like the dish may be pointed at 19.2E or 13E. Were the previous tenants from Eastern Europe by any chance? If so you'll need to get the dish realigned to point to the right satellite at 28.2E instead.

chubbyathy

Alun wrote: »

chubbyathy wrote: »

Dont know make but it picks up channels from other country's and yes im connecting it to same wire

Sounds like the dish may be pointed at 19.2E or 13E. Were the previous tenants from Eastern Europe by any chance? If so you'll need to get the dish realigned to point to the right satellite at 28.2E instead.

No they from same town as me would it be hard ta do yourself

chubbyathy

zg3409 wrote: »

chubbyathy wrote: »

Dont know make but it picks up channels from other country's and yes im connecting it to same wire

Which countries? Which channels?

Picks up UK channels and some American ones

St Senan

Guys this is the wrong Forum to be discussing Sky or Satellite systems. Could a MOD move this thread to the Satellite forums.

chubbyathy

scaller wrote: »

Guys this is the wrong Forum to be discussing Sky or Satellite systems. Could a MOD move this thread to the Satellite forums.

Sorry new to this haven got the hand of it yet