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Distance Selling Regulation

  • 22-05-2012 8:59am
    #1
    GaryDyer
    Registered Users, Registered Users 2 Posts: 17 ✭


    Hey guys,

    Can someone confirm for me the distance selling regulation for Ireland? I have bought an item and received it yesterday - the DSR states that I can return without reason within 7 days of receiving the item.

    My main question is, surely I can't be charged a restocking fee of 25% during this stage?


Comments

  • #2
    Melendez
    Closed Accounts Posts: 1,645 ✭✭✭Melendez


    This post has been deleted.


  • #3
    GaryDyer
    Registered Users, Registered Users 2 Posts: 17 ✭GaryDyer


    Yea it was bought online from another Irish company and it wouldn't be an exempt product. I just wanted to confirm that as I had a feeling this was the case.

    Thanks


  • #4
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    GaryDyer wrote: »
    Yea it was bought online from another Irish company

    When you say another Irish company, it gives the impression that maybe you were acting in the capacity of your company when you bought this product. If that's the case then the distance selling regulations do not apply, as they are specific to consumers buying from companies. If a company buys a product, then consumer protection does not apply.

    If however this was a your own personal purchase, and not a company purchase, then the DSR rules do apply, and they cannot charge a restocking fee.


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