Sky multiroom

nemo32

Hi Everyone,

Advise needed, I signed up for Sky with multi-room and was planning on getting the UPC boardband and phone bundle but it turns out that UPC have fibre optic phone so no phone line is used which means I won't be able to use my multiroom unless I go with another company for the phone line.

Any ideas which company do the cheapest phone lines? I don't want to make calls just need it for the mult-room. All advise welcome. Thank you

zg3409

If you live in Dublin and get UPC phone via broadband then it should work with Sky multiroom. If you live outside Dublin then UPC does not seem to work with Sky.

Others with Sky multiroom in Dublin have got it to work. The installer may need to adjust some settings in the box during installation. These are how it dials and how it waits for a dial tone before dialling.

If outside Dublin
For cheapest landline costs see:

http://www.callcosts.ie

You want the cheapest monthly line rental.

zg3409

I meant o say have you looked at the "Sky eye" option. It allows you to have Sky on multiple TV's without the need for a phone line and multiroom charges. The catch is you can only watch the same channel on all TV's.

This isn't too bad though, if you get another Sky box (buy it seperately) and just use it without a card, you can watch the free channels, and if you need to use the Sky eye to watch the pay channels via the main box in the sitting room.

It depends on how many people live in the house but if it is only 2 or 3 people you can normally manage with one Sky+ box (ability to watch one channel and record another), Sky eye for all TV's, and a non subscribed Sky box in other rooms with TVs.

Cantona's Collars

zg3409 is correct,UPC phonelines can be used with Sky,there's a few threads here already about it.As he said,a bit of tweaking of the UPC modem is needed and viola it will work.

nemo32

Thanks,

So the fact that it's a fibre optic phone line (no actually line) shouldn't make a difference then?
We are in Dunboyne, just outside Dublin :rolleyes:

zg3409

Yes it should work in Dunboyne.

The main thing is Sky want to verify that all the boxes are at the same place. For this to happen they all need to be on the same phone line, and the phone line needs to be capable of

1) Called ID to show the number called from (an that it is in Ireland)
2) Capable of handling a modem call and connecting and allowing a Sky box to talk.

They do not allow mobile phone based calling as the boxes could be in different houses, and it does not work with some providers systems as they cannot connect modem calls properly.

So it's a combination of technology that is able, and an ability of Sky to confirm the boxes are indeed at the same address and have not been moved or seperated from one another.

nemo32

zg3409 wrote: »

Yes it should work in Dunboyne.

The main thing is Sky want to verify that all the boxes are at the same place. For this to happen they all need to be on the same phone line, and the phone line needs to be capable of

1) Called ID to show the number called from (an that it is in Ireland)
2) Capable of handling a modem call and connecting and allowing a Sky box to talk.

They do not allow mobile phone based calling as the boxes could be in different houses, and it does not work with some providers systems as they cannot connect modem calls properly.

So it's a combination of technology that is able, and an ability of Sky to confirm the boxes are indeed at the same address and have not been moved or seperated from one another.

Makes sense to me zg3409, can't see why the fibre optic line wouldn't work then. I'll call sky and upc again and confirm because if I sign up for either and it doesn't work I can't cancel them for 12 mths so want to be doubley sure before doing anything. Thanks again

zg3409

nemo32 wrote: »

Makes sense to me zg3409, can't see why the fibre optic line wouldn't work then. I'll call sky and upc again and confirm because if I sign up for either and it doesn't work I can't cancel them for 12 mths so want to be doubley sure before doing anything. Thanks again

I think you have a 30 day or 14 day change of mind option they might not tell you about. Check your rights.

The "fibre optic" is a bit of a lie. All broadband is "fibre powered". They do not run fibre optic to your house. The signal is supplied via the ordinary cable TV coax cable. At the other end of the coax, possibly miles away is a fibre headend. It's called data over cable or Docsis and is a phone line provided by a cable modem. It works a lot like Skype calls without the video.

It's not true fibre to the home, though they would like people to think that.

zg3409

If you want you could get Sky single room and confirm the box can call back OK, before paying for multiroom. Single room is available without phone, or with phone line. Without phone line has a once off charge of something like 30 euro.

Cantona's Collars

zg3409 wrote: »

If you want you could get Sky single room and confirm the box can call back OK, before paying for multiroom. Single room is available without phone, or with phone line. Without phone line has a once off charge of something like 30 euro.

Sky do special offers for getting multiroom as a new customer,if the op got a single room first they would be deemed an existing customer and would end up paying more for an extra install & monthly sub.
The op could order multiroom and if there was an issue during the install then they could just get the single box installed.