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cannot open my user account

  • 10-05-2012 8:16pm
    #1
    nalin
    Registered Users, Registered Users 2 Posts: 20 ✭


    I have a Dell vostro 200, in the past few days , i cannot open my user account on the computer, when i open the computer and try to enter my password, it says '' the group policy client service failed the logon '' has anybody any ideas how to solve this ? without starting another user account, !


Comments

  • #2
    Cork Skate
    Registered Users, Registered Users 2 Posts: 884 ✭✭✭Cork Skate


    What operating system is on it?
    How many accounts are available on log on?
    Can you access an admin account?


  • #3
    nalin
    Registered Users, Registered Users 2 Posts: 20 ✭nalin


    Hello, and thanks for reply, the operation system is vista, i had only one user account, until this happened, and then i got in under safe mode and opened another user account, which lets me do anything i want to with the internet etc, i have to say at this point , i am not very good with computers, ! im not sure what you mean by admin account, ! if you mean my orignal account, No i have tryed through my new account , but i get the same message on screen, '' cannot logon ''.... Thanks again... John


  • #4
    yeppydeppy
    Registered Users, Registered Users 2 Posts: 1,163 ✭✭✭yeppydeppy


    If you can log on with another account, check the services to ensure the group policy client service is set to automatic, it sounds like it isn't. Set it to automatic and reboot.


  • #5
    nalin
    Registered Users, Registered Users 2 Posts: 20 ✭nalin


    yeppydeppy, thanks, i have just looked at what you say and it is set to automatic, and through the new account anyway, will not let me in to change anything, if i try it asks for password and then the same message comes up, Thank you, John


  • #6
    yeppydeppy
    Registered Users, Registered Users 2 Posts: 1,163 ✭✭✭yeppydeppy


    Use another PC to download and burn hirens boot cd - as far as I remember this has a password reset utility.


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  • #7
    riclad
    Registered Users, Registered Users 2 Posts: 8,184 ✭✭✭riclad


    http://pcsupport.about.com/od/toolsofthetrade/tp/passrecovery.htm
    most programs,involve, download iso image file,burn to cdr, boot from cd
    use program to delete password or delete password.
    you may need to go to bios,set options,boot mode,
    boot=cdrom dvd =1st device=drive 0.
    press del or f2 acess bios.
    use imgburn or other program to burn image iso file.


  • #8
    Sup08
    Registered Users, Registered Users 2 Posts: 1,689 ✭✭✭Sup08


    Goto Start->Right Click on my computer->Manage->(User Control "Click Yes")management console opens->System Tools->Local Users and Groups->Users and right click on your original username/account and select reset password.

    The account you do this under must be another administrators account.
    This is used for account administration on a network but should work to change or update your password to log in to the original account.


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