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Problem with Hardwareversand

  • 07-05-2012 7:51pm
    #1
    NaikenG
    Registered Users, Registered Users 2 Posts: 8 ✭


    ok I have a bit of a problem I think, i ordered from hardwareversand and paid via paypal, they money went through and everything and they even confirmed that they got it, I just checked the status of my order there and it was the order was cancelled, when I didnt cancel it at all.
    Has anyone ever faced this problem? I havent even gotten the money back into my account either, so it looks like they took the money and canceled my order?

    order history says this
    "Date Event 2012-5-04 at 23:57 Online-Order 2012-5-05 Your payment conclusion via PayPal was confirmed us. 2012-5-05 at 05:31 The order was cancelled.


Comments

  • #2
    FlyingIrishMan
    Registered Users, Registered Users 2 Posts: 2,861 ✭✭✭FlyingIrishMan


    NaikenG wrote: »
    ok I have a bit of a problem I think, i ordered from hardwareversand and paid via paypal, they money went through and everything and they even confirmed that they got it, I just checked the status of my order there and it was the order was cancelled, when I didnt cancel it at all.
    Has anyone ever faced this problem? I havent even gotten the money back into my account either, so it looks like they took the money and canceled my order?

    order history says this
    "Date Event 2012-5-04 at 23:57 Online-Order 2012-5-05 Your payment conclusion via PayPal was confirmed us. 2012-5-05 at 05:31 The order was cancelled.

    Give them a call, they have helpful support, make sure to ask for an english speaker straight away.
    Its things like this that put people off buying from them, but it doesn't happen often.


  • #3
    ..Brian..
    Registered Users, Registered Users 2 Posts: 1,265 ✭✭✭..Brian..


    Did you get this resolved? will be ordering from them myself soon


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