exchange upgrade

OMG Its EoinD

Hey I am wondering when the crookstown , cork exchange upgrade will be done as it is supposed to be upgraded to fiber for the so called "next generation network" . any ETA's on when it will be done.

eircom: Ant

OMG Its EoinD wrote: »

Hey I am wondering when the crookstown , cork exchange upgrade will be done as it is supposed to be upgraded to fiber for the so called "next generation network" . any ETA's on when it will be done.

Hi EoinD,

Thanks for your post.

I have checked upgrades and there are no plans to enable NGB this year in the Crookstown Exchange.

Please stay in touch and I will check this again in the future.

Best wishes,
Ant

funnyname

Any plans for Kilcolgan in Galway?

OMG Its EoinD

yes its not the next generation broadband ****e . but the fiber network that eircom are rolling out

eircom: Ant

OMG Its EoinD wrote: »

yes its not the next generation broadband ****e . but the fiber network that eircom are rolling out

Hi EoinD,

Thanks. If you need any information on eircom Fibre Boadband, please see the following website :

http://www.eircom.net/broadband/fibre/

I don't have any specific information on Fibre broadband in your area. If your phone line does qualify now or in the future you will be contacted by the Fibre roll out team.

Best wishes,
Ant

eircom: Ant

funnyname wrote: »

Any plans for Kilcolgan in Galway?

Hi funnyname,

I don't have further information on the Kilcolgan exchange and there are no plans this year to upgrade this.

Keep in touch and I will check again in the future.

Regards,
Ant

olewy

eircom: Ant wrote: »

Hi funnyname,

I don't have further information on the Kilcolgan exchange and there are no plans this year to upgrade this.

Keep in touch and I will check again in the future.

Regards,
Ant

Hi Ant,

Is it possible for you to confirm if/when Eircom intends to NGB enable the exchange connecting the apartments in Royal Canal Park (specifically the Compass Court South apartment complex) in Dublin 15 please? If an exact ETA can't be provided could you give an indication if it is expected to be done this year?

Rgds,
Olewy

eircom: Ant

olewy wrote: »

Hi Ant,

Is it possible for you to confirm if/when Eircom intends to NGB enable the exchange connecting the apartments in Royal Canal Park (specifically the Compass Court South apartment complex) in Dublin 15 please? If an exact ETA can't be provided could you give an indication if it is expected to be done this year?

Rgds,
Olewy

Thanks olewy,

I've checked the local exchange (Pelletstown) and this is planned to be enabled for Next Generation broadband (NGB) by the end of this year. Currently customers on this exchange can avail of standard broadband up to 20Mb.

NGB upgrades are subject to local planned works and the roll out date may change.

If you need further information on eircom broadband packages, please see :

eircom Broadband

Or call Broadband Sales - 1800503303 - freefone

Best wishes,
Ant

olewy

eircom: Ant wrote: »

Thanks olewy,

I've checked the local exchange (Pelletstown) and this is planned to be enabled for Next Generation broadband (NGB) by the end of this year. Currently customers on this exchange can avail of standard broadband up to 20Mb.

NGB upgrades are subject to local planned works and the roll out date may change.

If you need further information on eircom broadband packages, please see :

eircom Broadband

Or call Broadband Sales - 1800503303 - freefone

Best wishes,
Ant

Hi Ant,

Me again. Quick question: I entered my landline phone number on Eircom's website to see what broadband products are available to me & it came back with 3 packages, each of which were NGB-based, from 8Mb/s to 24Mb/s. I'm wondering though if this may have been a website mistake. Is it possible for you to reconfirm again re the status of Pelletstown exchange as regards NGB enablement? I can PM you my landline number if you need it to confirm for sure if NGB is available to me.

Rgds,
Olewy

eircom: James

olewy wrote: »

Hi Ant,

Me again. Quick question: I entered my landline phone number on Eircom's website to see what broadband products are available to me & it came back with 3 packages, each of which were NGB-based, from 8Mb/s to 24Mb/s. I'm wondering though if this may have been a website mistake. Is it possible for you to reconfirm again re the status of Pelletstown exchange as regards NGB enablement? I can PM you my landline number if you need it to confirm for sure if NGB is available to me.

Rgds,
Olewy

Hi Olewy,

Have checked this again for you and it seems Pelletstown is still planned for NGB before the end of this year. Not done as of yet though. PM the number anyway and I'll double check as I do know that more than 1 exchange could possibly be serving your area.

Regards

James

cargo

Hi there,

Have you any details on the upgrade works on the Oldtown exchange in Kilkenny? It's one of the remaining ones that is not even broadband enabled but there has been civil works ongoing for a while from Kilkenny out to there and it's in relation to bringing BB to this exchange. Any timeline for connections?

On-line checker throws up nothing of note.

eircom: James

cargo wrote: »

Hi there,

Have you any details on the upgrade works on the Oldtown exchange in Kilkenny? It's one of the remaining ones that is not even broadband enabled but there has been civil works ongoing for a while from Kilkenny out to there and it's in relation to bringing BB to this exchange. Any timeline for connections?

On-line checker throws up nothing of note.

Hi cargo,

At the moment we don't have a timeframe on the upgrade of Oldtown. It's not on the planned list for this year but that may have been due to the ongoing work you mentioned. Have sent a request for an update on this one as it may be outside of the normal plans.

Regards

James

sakimotosan

Hi Ant,

If it's possible can you check whether or not the exchange at Kiltimagh, Co. Mayo is scheduled for an upgrade this year? if not do you have any information as to when this will likely take place?

Thanks in advance!

eircom: Linda

sakimotosan wrote: »

Hi Ant,

If it's possible can you check whether or not the exchange at Kiltimagh, Co. Mayo is scheduled for an upgrade this year? if not do you have any information as to when this will likely take place?

Thanks in advance!

Hi sakimotosan

I have checked our updated NGB list which run up until the end of 2012 and I'm afraid there is no indication as to when or if the Kiltimagh exchange in co Mayo may be NGB enabled. However the list is subject to constant updates so check back any time for more information.


Regards
Linda

sakimotosan

Hi Linda,

Thank you for your prompt response, I will check again in the new year to see if there are any developments.

Thanks again!

Rif3r

Hi,

When will NGB be available in Royal Canal Park, in Ashtown, D15?

eircom: Linda

Rif3r wrote: »

Hi,

When will NGB be available in Royal Canal Park, in Ashtown, D15?

Hi Rif3r

I have checked the Royal Canal Park area in Ashtown Dublin 15 and I can confirm it is now NGB enabled since 19 October 2012.

Regards
Linda

sakimotosan

Hi folks,

Regarding the proposed upgrade lists, is this information available online anywhere? I ask because it would be easier to check myself in future than annoying yourselves about it!

Thanks!

eircom: Linda

sakimotosan wrote: »

Hi folks,

Regarding the proposed upgrade lists, is this information available online anywhere? I ask because it would be easier to check myself in future than annoying yourselves about it!

Thanks!

Hi sakimotosan

I understand it may be easier for customer to check the availability themselves. However the exchanges and dates on the NGB roll out list can be subjected to change. As there are no guarantees we have been advised to check every individual query and give the best possible indication to the customer.

Regards
Linda

sakimotosan

Hi Linda,

Thank you for your prompt response. Is this list available online for the public to view? I am waiting to see when the Kiltimagh exchange will be upgraded and I understand it is not scheduled for 2012. The nearest parent exchange (Castlebar) is already upgraded so it will be good to see when this happens.

Thanks again.

eircom: Linda

sakimotosan wrote: »

Hi Linda,

Thank you for your prompt response. Is this list available online for the public to view? I am waiting to see when the Kiltimagh exchange will be upgraded and I understand it is not scheduled for 2012. The nearest parent exchange (Castlebar) is already upgraded so it will be good to see when this happens.

Thanks again.

Hi sakimotosan

For the reasons outlined above I'm afraid the NGB roll out list cannot be view online. As the Kiltimagh exchange is not scheduled for 2012 we will receive a new list at the start of 2013 if you would like to check back then.

Regards
Linda

sakimotosan

eircom: Linda wrote: »

Hi sakimotosan

For the reasons outlined above I'm afraid the NGB roll out list cannot be view online. As the Kiltimagh exchange is not scheduled for 2012 we will receive a new list at the start of 2013 if you would like to check back then.

Regards
Linda

hi Linda,

Happy new year to you! I was just wondering if the exchange upgrade plans have been established for 2013 and if Kiltimagh is one of them. Is so is there any time frame provisioned for this?

Thanks again!

eircom: Alan

Hi sakimotosan

Unfortunately there are no plans for the Kiltimagh exchange at this moment in time. I am sorry that i could not be the bearer of better news and I apologise for the inconvenience.

Regards

Al

sakimotosan

Hi Al,

Thank you for getting back to me in such a timely matter.
Do you know if the 2013 schedule has been finalised or is subject to change?

Thanks again!

tolosenc

Got a caller to my door asking if I understood the letter I had gotten recently about broadband. I hadn't got one, but the crux of what he was talking about was that the local exchange (Sutton) would bu upgraded soon (in the next couple of weeks), but there wouldn't be any interruption to service. Thought the whole house call was a bit weird. Can you confirm if the timeline is correct for the exchange?

eircom: Alan

Hi sakimotosan

Although the 2013 schedule has been finalised plans are indeed subject to change.

Regards

Al

eircom: Alan

Hi tolosenc

I have looked into this and i can confirm that the sutton exchange is planned for fibre works in the next couple of weeks but fibre broadband will not be available to customers until the second half of 2013.

Regards

Al

tolosenc

eircom: Alan wrote: »

Hi tolosenc

I have looked into this and i can confirm that the sutton exchange is planned for fibre works in the next couple of weeks but fibre broadband will not be available to customers until the second half of 2013.

Regards

Al

Thanks a lot!

funnyname

eircom: Ant wrote: »

Hi funnyname,

I don't have further information on the Kilcolgan exchange and there are no plans this year to upgrade this.

Keep in touch and I will check again in the future.

Regards,
Ant

Any change?

eircom: Alan

Hi funnyname

There has been no change in plans in relation to the Kilcolgan exchange, apologies for the inconvenience.

Regards

Al

pm.

Hi Can you tell me if the moyvore exchange in Westmeath is due to go to fiber soon Thanks

eircom: Alan

Hi pm.

Unfortunately at this moment in time there are no plans to upgrade the moyvore exchange in Westmeath to fibre. Apologies for the inconvenience.

Regards

Al

Mylow

KN Networks installed FTTC cabinets and cable around estate I live in last August. According to the NGN Access list it is Phase 5 - December 14. I cannot believe Eircom would make this sort of capital expenditure and then leave it sit idle till Dec 2014, over 2 years later.

Colpe Building Meath Phase 5 Dec-14

Can you confirm dates are correct? Seems extremely strange to me.

kaizersoze

Any sign of Rosemount (Co. Westmeath) and Taughmaconnell (Co. Roscommon) being done?

Ta

channelsurfer2

Alan
any chance Collins Lane exchange in Tullamore will be upgraded in 2013. I see a reply from last year that there was no plans yet but Tullamore is on the list for Fibre on phase 4. Why not include Collins Lane (its in Tullamore) at the same time?
thanks.

eircom: Alan

HI Mylow

Apologies for the inconvenience but could you send me a link to where you obtained this information? I will look into this for you.

Regards

Al

eircom: Alan

Hi kaizersoze

Unfortunately at this time there are no plans to introduce fibre to the Rosemount and Taughmaconnell exchanges. Please follow this link for further details :

http://community.eircom.net/t5/Service-Updates-and/eircom-Fibre-Broadband/td-p/19450

Regards

Al

kaizersoze

Fibre would be nice alright Alan. Any chance of plain old broadband first though?:pac:
Neither exchange were ever upgraded from dial-up.

eircom: Alan wrote: »

Hi kaizersoze

Unfortunately at this time there are no plans to introduce fibre to the Rosemount and Taughmaconnell exchanges. Please follow this link for further details :

http://community.eircom.net/t5/Service-Updates-and/eircom-Fibre-Broadband/td-p/19450

Regards

Al

Cheerful Spring

What i like to know is how are Sky able to offer people better speeds than Eircom on the same telephone line? I've seen number of people claim now Sky said they can double or more the speed Eircom currently provides to them.

I did a line test a good while ago with another provider there they claimed my line could handle 22 meg, but when i asked Eircom they said my line could only handle 7 meg, thats it

Makes you wonder now was Eircom lying, if Sky can do it for people on a similar package to me!!

Mylow

eircom: Alan wrote: »

HI Mylow

Apologies for the inconvenience but could you send me a link to where you obtained this information? I will look into this for you.

Regards

Al

Which information?

The exchange information?

http://www.nextgenerationnetwork.ie/ngn-access
Colpe Building
Meath
Phase 5
Dec-14


 And the NGA coverage map on the same page.

The FTTC cabinets are already installed in the estate. (Grang Rath) which is on the Colpe Exchange.

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dubmick

Hi 

Will fibre be available in Balbriggan by Easter? This is when the upgrade is due to be completed. I see no pricing online for this.

Thanks

Michael

Mylow

Will there be any responses this week?

eircom: Mark

dubmick wrote: »

Hi 

Will fibre be available in Balbriggan by Easter? This is when the upgrade is due to be completed. I see no pricing online for this.

Thanks

Michael

Hi Michael,

We don't have a definitive completion date that I can confirm as yet. We are hopeful phase 3 is on track for the general time frame.

We hope to be offering packages very soon and as soon as we are accepting orders as part of phase 2 we will have the information online.

Thanks, Mark

sakimotosan

Hi,

I heard yesterday that the Kiltimagh exchange is due to be upgraded in approximately 6 weeks, can anyone confirm this and also if correct how long before we can avail of the product? The person I heard this from said that he was called by yourselves and was told that high speed would be available in 6 weeks.

Thanks in advance!

eircom: Mark

sakimotosan wrote: »

Hi,

I heard yesterday that the Kiltimagh exchange is due to be upgraded in approximately 6 weeks, can anyone confirm this and also if correct how long before we can avail of the product? The person I heard this from said that he was called by yourselves and was told that high speed would be available in 6 weeks.

Thanks in advance!

Hi
sakimotosan

Can you PM me with your full address and I can check it in detail for you.

Thanks, Mark

sakimotosan

Hi Mark,

PM sent, thanks again for your prompt reply.

eircom: Mark

sakimotosan wrote: »

Hi Mark,

PM sent, thanks again for your prompt reply.

Hi sakimotosan

Got your details and PM you back.

Thanks, Mark

sakimotosan

Hi folks,

That time of year again! 

Can you let me know if there are any plans to upgrade the Kiltimagh exchange to ADSL2/2+ this year? I have heard from a friend that an upgrade is due some time around June although I am not sure if it is (a) ADSL2+, (b) eFibre or (c) not true.

Can you let me know what the case is? 4G isn't far away, hurry up!  hehe

Thanks in advance!

BishopBrennan

Hi,

Do you have any roadmaps or plans on when the Curraghboy exchange in Co. Roscommon will be fiber enabled?

Regards,
BB

eircom: Aisling

BishopBrennan wrote: »

Hi,

Do you have any roadmaps or plans on when the Curraghboy exchange in Co. Roscommon will be fiber enabled?

Regards,
BB

Hi BishopBrennan

Unfortunately this information is not available at the month, however efibre operations have confirmed that as there is no scheduled date for efibre launch/availability at Curraghboy exchange they will be unable to offer an indication of when it could be.


Feel free to check with us is couple of months.

Thanks
Ash

sakimotosan

eircom: Aisling wrote: »

BishopBrennan wrote: »

Hi,

Do you have any roadmaps or plans on when the Curraghboy exchange in Co. Roscommon will be fiber enabled?

Regards,
BB

Hi BishopBrennan

Unfortunately this information is not available at the month, however efibre operations have confirmed that as there is no scheduled date for efibre launch/availability at Curraghboy exchange they will be unable to offer an indication of when it could be.


Feel free to check with us is couple of months.

Thanks
Ash

Hi Aisling,

Could you or one of your colleagues help me out with my query from Thursday?

Thanks in advance!