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Irish residents can't buy ebooks - Amazon.co.uk

  • 22-04-2012 4:44pm
    #1
    Registered Users, Registered Users 2 Posts: 429 ✭✭


    Just noticed when i attempted to buy an ebook from Amazon.co.uk that we can't do it.
    I contacted support who replied:
    "I understand that you wish to order Kindle books from Amazon.co.uk Kindle store.

    Unfortunately, Kindle content is available on Amazon.co.uk to UK residents only. In other words, the Amazon.co.uk Kindle Store is only available to customers physically located in the United Kingdom with a valid UK invoice address and payment method.

    As you are residing in Ireland, you will need to purchase Kindle books only from our partner website Amazon.com."

    But amazon.com is the US store.
    So here's the catch-22 - Last time I tried to purchase an ebook from the US store it let me buy it, was happy to charge my CC but then wouldn't transfer the ebook, even as a gift (because my kindle is regisetered in Ireland). I ended up having to complain and they gave me "store credit" instead of a refund.

    So is there a way for Irish residents to actually buy and receive ebooks?


Comments

  • Registered Users, Registered Users 2 Posts: 2,090 ✭✭✭BengaLover


    Its the same with MP3 on Amazon too. Try play.com instead.


  • Registered Users, Registered Users 2 Posts: 23,898 ✭✭✭✭ted1


    Probably down to licencing.


  • Registered Users, Registered Users 2 Posts: 33 yellowfish


    jman0war wrote: »
    Just noticed when i attempted to buy an ebook from Amazon.co.uk that we can't do it.
    I contacted support who replied:


    But amazon.com is the US store.
    So here's the catch-22 - Last time I tried to purchase an ebook from the US store it let me buy it, was happy to charge my CC but then wouldn't transfer the ebook, even as a gift (because my kindle is regisetered in Ireland). I ended up having to complain and they gave me "store credit" instead of a refund.

    So is there a way for Irish residents to actually buy and receive ebooks?

    Hi, on your amazon acount you can set up multiple postal addreses, set one up for the US and one for the UK, it takes only seconds to change the adresses when you swap between sites and their is often a prompt asking if you have moved when you try to purchase from the wrong site, I chose a hotel in the US as my address, just get one off the net that shows its zip code.
    I have been merrily downloading books from both sites since I got my kindle and often find that a book that is not available as an E book in one will be in the other.
    Good luck.


  • Registered Users, Registered Users 2 Posts: 731 ✭✭✭ene


    i download all my books from amazon.com it works every time... i have my kindle registered to my home address in ireland

    i find most books cheaper then the uk store


  • Registered Users, Registered Users 2 Posts: 33 yellowfish


    ene wrote: »
    i download all my books from amazon.com it works every time... i have my kindle registered to my home address in ireland

    i find most books cheaper then the uk store


    Yes you probably do not need a US address, i just found I had some problems, can't remember what they were now. But it works the other way in having a UK address as well, just pick a hotel.


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  • Registered Users, Registered Users 2 Posts: 922 ✭✭✭trishasaffron


    I've downloads a couple of 100 books from Amazon.com - never needed to mess with any US address - just used my own Irish details.....maybe you should try again.


  • Registered Users, Registered Users 2 Posts: 33 yellowfish


    I've downloads a couple of 100 books from Amazon.com - never needed to mess with any US address - just used my own Irish details.....maybe you should try again.

    I think the problem was not being able to access the amazon UK, setting up adresses in both areas solves that, I had a problem with the . com briefly and found a us address helped, but in this case the person just need set up a UK one.


  • Registered Users, Registered Users 2 Posts: 225 ✭✭coalshed


    I can't buy from the uk site this evening, even with the uk address that usually works for me...each time I try to purchase i get the same message as the OP, yet my address settings wont save to my account.
    seems like something is up.


  • Registered Users, Registered Users 2 Posts: 33 yellowfish


    coalshed wrote: »
    I can't buy from the uk site this evening, even with the uk address that usually works for me...each time I try to purchase i get the same message as the OP, yet my address settings wont save to my account.
    seems like something is up.


    I just popped on and bought the next book in a series i am reading, has worked ok, Amazon can have blips at times, sometimes I can not purchase from the kindle but after going to the comp it works again.
    Anyway, it seems ok at the mo.


  • Registered Users, Registered Users 2 Posts: 7 kevinkenny


    @jman0war - try changing your Country Settings:

    1. Logon to your amazon.co.uk account then select "Manage Your Kindle" - it's the 3rd main section after "Orders" and "Payment and GC".

    2. Down the left-hand menu click on the "Country Settings" link

    3. Change the country to the UK - if it forces you to enter an address you can always make one up with a valid UK postcode. Just make sure you don't send anything there :)


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  • Registered Users, Registered Users 2 Posts: 429 ✭✭jman0war


    haven't tried this yet but thanks for suggestions...
    I'll let you know if it works or not.


  • Registered Users, Registered Users 2 Posts: 2,501 ✭✭✭zagmund


    This country business is wrecking my head at the moment. #1 son was given a Sony eReader recently.

    First the good news - we have managed to buy from easons.ie and also download for free from the library. The best bit about the library is that books just expire - you can never have an overdue ebook. Wooh.

    Now for the not so good, not so bad news - to get books from easons.ie or the library to the ereader involves all sort of jumping through hoops, but it does work eventually. I can't see my granny putting up with this at all, at all, at all.

    Now the bad news, You can sign up for a Sony estore (or something), but there's none for Ireland. But you can't buy a book from the UK estore because you need a UK address. Then I went to buy something from Waterstones the other day and was told "no, you idiot, you can't buy this because you are in the wrong country".

    This is just ridiculous. This is like going back in time to the early 90s - next thing you know you will be asked to type in the 3rd word on the 5th line of the original email receipt to let you look at the book.

    I can kind of understand the whole country market thing for the latest Harry Potter or John Grisham or whoever, but if you want to buy an Agatha Christie or something who gives a flying . . . what retailer you buy it from ?

    z


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