HKC Alarm

DJMG92 · 16-04-2012 8:00pm #1

Hey Guys,

This is really bothering me and I want to get to the end of it,

I installed a HKC system, zones, shocks, external sabb etc..

Everything is setup to EN 50131 defaults, I programmed all the zones IE entry/exit - panic - alarm etc.

However when I arm the alarm it is arming properly then when you open the door, pass the pir it is doing nothing!

Any ideas? This happened me before and it was a simple settings which now I cannot remember what it was and it is really bugging me.

All help is gratefully appreciated.

Dara

altor · 16-04-2012 8:24pm

DJMG92 wrote: »

Hey Guys,

This is really bothering me and I want to get to the end of it,

I installed a HKC system, zones, shocks, external sabb etc..

Everything is setup to EN 50131 defaults, I programmed all the zones IE entry/exit - panic - alarm etc.

However when I arm the alarm it is arming properly then when you open the door, pass the pir it is doing nothing!

Any ideas? This happened me before and it was a simple settings which now I cannot remember what it was and it is really bugging me.

All help is gratefully appreciated.

Dara

Hi Dara,

Is the PIR in the hall, is it set up for access? What this means is once an entry/exit point has opened the PIR will go into access to allow you get to the keypad to disarm the system without setting it off if you have to go by the PIR.

DJMG92 · 16-04-2012 8:31pm

Yep it is indeed,

None of the zones seem to be doing anything like the windows/doors are not activating a alarm when it is armed.

altor · 16-04-2012 8:33pm

DJMG92 wrote: »

Yep it is indeed,

None of the zones seem to be doing anything like the windows/doors are not activating a alarm when it is armed.

Have you walk tested the system to verify the sensors are working. What HKC system have you installed?

KoolKid · 16-04-2012 8:34pm

If you walk test the zones do the activate when open & closed?
Have you changed any attributes like soak test or double knock?

DJMG92 · 16-04-2012 8:35pm

The walk test is also doing nothing?

Secure Watch 812 is the system

DJMG92 · 16-04-2012 8:35pm

Soak and double knock are also off

altor · 16-04-2012 8:36pm

DJMG92 wrote: »

The walk test is also doing nothing?

Secure Watch 812 is the system

Can you disconnect a zone in the control panel and see if that shows the zone open?

KoolKid · 16-04-2012 8:37pm

And does any zone show open in open zones?
Is zone hardware set up correctly for EOL ?

DJMG92 · 16-04-2012 8:37pm

All zones are set for no eol? is that wrong?

Also when I disconnect it shows open zone.

altor · 16-04-2012 8:40pm

DJMG92 wrote: »

All zones are set for no eol? is that wrong?

Also when I disconnect it shows open zone.

If there are no resistors fitted then that is correct.
If you remove the cable from the zone in the control panel and it shows open it also rules out an issue with the panel.
Cabling of the sensors might be the issue or the cable itself.

DJMG92 · 16-04-2012 8:41pm

Yeh there is no resistors, my apologies it didnt actually show open zone, it only showed open tamper when the panel lid was opened.

Seems the zones are not been recognized by the system, there is 5 zones, the rest are set to un used.

altor · 16-04-2012 8:46pm

DJMG92 wrote: »

Yeh there is no resistors, my apologies it didnt actually show open zone, it only showed open tamper when the panel lid was opened.

Seems the zones are not been recognized by the system, there is 5 zones, the rest are set to un used.

Might be a stupid question but did you remove the links that where in place in the zones you are using before wiring your zones into the alarm and tamper in the control panel? If you remove the tamper does that show up as open?

DJMG92 · 16-04-2012 8:48pm

I did indeed,

Yep they did show as open.

altor · 16-04-2012 8:50pm

DJMG92 wrote: »

I did indeed,

Yep they did show as open.

Had to ask

The panel is faulty so. Did you get this panel new?

DJMG92 · 16-04-2012 8:50pm

Haha,

Yep I did indeed about 3 weeks ago!

altor · 16-04-2012 8:56pm

DJMG92 wrote: »

Haha,

Yep I did indeed about 3 weeks ago!

Should of went for a SecureWave. Much better value for the little difference in cost.

DJMG92 · 16-04-2012 8:57pm

The system is been brought back tomorrow, might get that one instead!

altor · 16-04-2012 8:58pm

DJMG92 wrote: »

The system is been brought back tomorrow, might get that one instead!

At lease with the SecureWave you have the option of adding wire free sensors as well should you have problems down the road with cables also does voice and text with a DTV added. Depending on the service provider for text

KoolKid · 16-04-2012 8:59pm

Secure watch is a bit old & dated at this stage all right.
Having said that its a strange enough error.
Just to double check . You did disconnect the zone while leaving the tamper closed off?

altor · 16-04-2012 9:02pm

Disconnecting both and try would be a better option, then test in the open inputs and tamper menu.

DJMG92 · 16-04-2012 9:02pm

Yep I did indeed.

Thanks for all the help guys

DJMG92 · 16-04-2012 9:03pm

Will try it again tomorrow evening and let you's know.

altor · 16-04-2012 9:03pm

DJMG92 wrote: »

Yep I did indeed.

Thanks for all the help guys

Your welcome, let us know if you have any other problems

KoolKid · 16-04-2012 9:07pm

No problem, its annoying a new panel doing that.
Spend a few quid more & you could have something nicerlike this with a nice webserver & remote access.;)

altor · 16-04-2012 9:12pm

KoolKid wrote: »

No problem, its annoying a new panel doing that.
Spend a few quid more & you could have something nicerlike this with a nice webserver & remote access.;)

Funny enough you cant monitor the system with the web-server.

KoolKid · 16-04-2012 9:13pm

Do you mean self monitor or ARC?

altor · 16-04-2012 9:17pm

Self monitor.

KoolKid · 16-04-2012 9:20pm

Yes you can...

altor · 16-04-2012 9:22pm

KoolKid wrote: »

Yes you can...

Can you get an email alert of an alarm activation?

KoolKid · 16-04-2012 9:26pm

altor wrote: »

Can you get an email alert of an alarm activation?

There are a couple of ways this can be done & if you have push email that will also give you instant notification on your smart phone.

altor · 16-04-2012 9:31pm

KoolKid wrote: »

There are a couple of ways this can be done & if you have push email that will also give you instant notification on your smart phone.

I am all ears

How is this setup?

KoolKid · 17-04-2012 6:24am

There are a few ways of doing this. Ill explain to you next time I see you.
You can also monitor panels with any PC or laptop .

altor · 17-04-2012 12:51pm

The smart phone may be the better option. Not likely to be carrying a PC or laptop everywhere you go just to monitor the alarm system

There are no secrets on boards except for the UPC texting.

I am sure other people would find this information useful if you can explain here

KoolKid · 17-04-2012 4:22pm

The UPC texting isn't a secret, we know how it works. Its just not something I would do.
This isn't a secret either. ECom pro is one method of monitoring the panel.
Also using any SMTP server you can set the panel to send Emails.

altor · 17-04-2012 6:52pm

So this is set up in the control panel to send e-mails.
Where is it set up?

KoolKid · 17-04-2012 7:38pm

eCom pro monitors the panel. What are you trying to do.

altor · 18-04-2012 7:06pm

KoolKid wrote: »

eCom pro monitors the panel. What are you trying to do.

Just trying to see how this is set up. Is it set up in the control panel?

KoolKid · 18-04-2012 7:16pm

Get yourself a copy of eCom pro. It's multi site software that monitors the panel(s)

altor · 18-04-2012 7:25pm

Is this set up in the control panel or are you just using eCom pro to monitor the panel?

KoolKid · 18-04-2012 7:28pm

The ip settings etc are set up in the panel. You then set up eCom to monitor the panel.

altor · 18-04-2012 7:35pm

Any link to the eCom pro?

KoolKid · 18-04-2012 7:38pm

Not at the minute. I have it on a disc .If I get a chance to upload it onto our server I'll pm you a link to download.

altor · 18-04-2012 7:39pm

Thank you..

mickjohnlong · 19-04-2012 6:51am

KoolKid wrote: »

The UPC texting isn't a secret, we know how it works. Its just not something I would do.

Can you texting be set up with a UPC line

KoolKid · 19-04-2012 7:31am

What System have you?

altor · 19-04-2012 7:39pm

KoolKid wrote: »

Not at the minute. I have it on a disc .If I get a chance to upload it onto our server I'll pm you a link to download.

Did you get a chance to upload?

KoolKid · 19-04-2012 7:44pm

Not yet, & its too big to email.
If I get a chance later Ill email you a link. If not Ill bring disc with me & see if I can leave it somewhere for you.

altor · 19-04-2012 7:46pm

KoolKid wrote: »

Not yet, & its too big to email.
If I get a chance later Ill email you a link. If not Ill bring disc with me & see if I can leave it somewhere for you.

Yea do, very interested to see how it works.

Merch · 14-05-2012 10:21pm

I'm thinking of upgrading to a HKC system,
I would like to be able to be alerted to alams,or set and unset alarms from a mobile phone/text message if possible, although I use a smartphone I dont usually use data unless Im near a wireless access point. I would like to be able to do the above (alerted to alarms/set/unset) by text mainly but if wireless (I assume it will) has better functionality then also, so i can monitor the alarm if I have wireless access.

Are sensors standard across systems? I'd like to confirm? so that I can continue to use my existing sensors.
I know one of the sensors is not functional, its in the bathroom, I haven't looked at it but am guessing that moisture has affected it, are there o-ring protected sensors (or simply orings to fit to standard sensors) for areas that get humid?

KoolKid · 15-05-2012 6:18am

If your looking for WiFi access as well then the Siemens is the better option. With access from any web browser our text you can check or control your alarm from anywhere.
If the devices are wired they are global, with the exception of the Astec 2 wire system.
Wireless Devices are different for different manufacturers.

HKC Alarm

Comments