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Billing Problems

mdwexford · 2012-04-10 13:55:48

Have an issue with my bill that was meant to be sorted out, still is not. Was just on hold for 42 mins and the idiot on the phone hung up by mistake or something. Pm me if you want the bill paid because I won't be paying the current amount.

10-04-2012 1:55pm

#1

mdwexford

Registered Users, Registered Users 2 Posts: 11,286 ✭✭✭✭

Join Date: July 2004

Posts: 10973

Have an issue with my bill that was meant to be sorted out, still is not.

Was just on hold for 42 mins and the idiot on the phone hung up by mistake or something.

Pm me if you want the bill paid because I won't be paying the current amount.

0

Comments

#2 10-04-2012 10:39pm

mdwexford

Registered Users, Registered Users 2 Posts: 11,286 ✭✭✭✭

Join Date: July 2004

Posts: 10973

Can one of you reply.

I won't be ringing again after today's debacle.

0
#3 11-04-2012 1:25pm

eircom: Mark

Closed Accounts Posts: 3,441 ✭✭✭

Join Date: November 2009

Posts: 3434

mdwexford wrote: »

Have an issue with my bill that was meant to be sorted out, still is not.

Was just on hold for 42 mins and the idiot on the phone hung up by mistake or something.

Pm me if you want the bill paid because I won't be paying the current amount.

Hi mdwexford

Apologies for the delay in getting back to you. Can you PM me with your telephone number or account number and I can look into the bill you received.

Thanks, Mark

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#4 11-04-2012 7:35pm

mdwexford

Registered Users, Registered Users 2 Posts: 11,286 ✭✭✭✭

Join Date: July 2004

Posts: 10973

Pm sent, thanks Mark.

0
#5 12-04-2012 1:26pm

eircom: Mark

Closed Accounts Posts: 3,441 ✭✭✭

Join Date: November 2009

Posts: 3434

mdwexford wrote: »

Pm sent, thanks Mark.

Hi mdwexford,

Got your PM thanks, can you send on your telephone number so I can access the account and history.

Thanks, Mark

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#6 17-04-2012 7:53pm

gordy boy

Closed Accounts Posts: 1 ✭

Join Date: April 2012

Posts: 1

can anyone help? came back to eircom in january but now want to cancel landline. will i be charged for leaving after 3 months?

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#7 18-04-2012 2:18pm

eircom: Mark

Closed Accounts Posts: 3,441 ✭✭✭

Join Date: November 2009

Posts: 3434

gordy boy wrote: »

can anyone help? came back to eircom in january but now want to cancel landline. will i be charged for leaving after 3 months?

Hi gordy boy,

The standard contract term for all customers is 12 months so without actually checking the account I would say there is a contract still attached to it. If cancelling within the agreed period it would normally involve customers 'buying out' the remainder of the contract, ie. paying the rental for the remaining contract term. If you like, PM me the account details and I'll confirm the date the contract is due to expire.

Regards

James

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