Webpage problem - Help

zziplex

Hello,

I cannot (or never have) been able to open the webpage of a flyfishing site in the uk on my laptop. I can enter it from another laptop but not mine. Im totally useless with computers so hope someone might take the time to try point me to a solution. I usually google the site and click onto it from there but the google search/results page still stands. I have no problem whatsoever gaining access to any other page using my laptop so its really bugging me. I have ran Ccleaner to clean things up but still the same problem stands.

Thank you in advance for any info .

biko

Mac or PC?
What browser?
Is it the latest version of the browser?

Moved to general Computer forum, not a blog etc issue.

zziplex

biko wrote: »

Mac or PC?
What browser?
Is it the latest version of the browser?

Moved to general Computer forum, not a blog etc issue.

Pc
Internet Explorer 9.0 - Vista
Not sure if latest

Thanks.

yoyo

What Firewall/Internet Security/Anti Virus program is running on the laptop? I'm assuming another laptop on your network works fine, if not look into Changing your DNS Settings

Nick

zziplex

yoyo wrote: »

What Firewall/Internet Security/Anti Virus program is running on the laptop? I'm assuming another laptop on your network works fine, if not look into Changing your DNS Settings

Nick

Hi Nick,

McAfee at the moment but its been the same before i got the McAfee too.

Dont fully understand the DNS settings would you care to explain to a numpty

Thanks.

yoyo

zziplex wrote: »

Hi Nick,

McAfee at the moment but its been the same before i got the McAfee too.

Dont fully understand the DNS settings would you care to explain to a numpty

Thanks.

Start orb>control Panel>Choose classic View (at the top view chooser)>Network & sharing centre>Adaptor Settings>Right click on your adaptor in use>Properties>TCP/IP v4 settings>For DNS set primary to be 8.8.8.8 and secondary 8.8.4.4. Then apply/ok and see if that works

Nick

zziplex

Hi again Nick, Cant seem to find adaptor settings - Fine up to that point

Thanks

yoyo

zziplex wrote: »

Hi again Nick, Cant seem to find adaptor settings - Fine up to that point

Thanks

Click on "Change Adaptor Settings" at the left menu in Network center

Nick

matt-dublin

can we have the link to the site?

gouche

yoyo wrote: »

zziplex wrote: »

Hi again Nick, Cant seem to find adaptor settings - Fine up to that point

Thanks

Click on "Change Adaptor Settings" at the left menu in Network center

Nick

Running vista so probably under manage network connections.

zziplex

yoyo wrote: »

Click on "Change Adaptor Settings" at the left menu in Network center

Nick

Afraid it ent there

zziplex

matt-dublin wrote: »

can we have the link to the site?

Hi,

The reason I didnt put a link up is because the site has a forum, Not sure on boards.ie policy on that....?

zziplex

gouche wrote: »

Running vista so probably under manage network connections.

Hi, No cant seem to spot it there either.

Confused.com haha.

matt-dublin

zziplex wrote: »

Hi,

The reason I didnt put a link up is because the site has a forum, Not sure on boards.ie policy on that....?

no policy afaik, plus we're trying to troubleshoot it.

i don't think its a dns issue mind you.

go to start and type in cmd and press enter

on the command prompt type in:

nslookup www.brokenwebsite.com

where www.brokenwebsite.com is the address of the website you can't get to

post up the results and the link.

it could for all we know be a problem with the website.

gouche

It's the option to the left - the underlined one.

zziplex

gouche wrote: »

It's the option to the left - the underlined one.

Thanks I clicked onto that earlier but still no joy after that point.

zziplex

matt-dublin wrote: »

no policy afaik, plus we're trying to troubleshoot it.

i don't think its a dns issue mind you.

go to start and type in cmd and press enter

on the command prompt type in:

nslookup www.brokenwebsite.com

where www.brokenwebsite.com is the address of the website you can't get to

post up the results and the link.

it could for all we know be a problem with the website.

The site is flyforums.co.uk type that into google its the first result...I cannot access that from my pc here now(Blank white page) but can from the womans phone.

The dns thing you suggested shown up :

Address: 83.136.47.249

And a Non-Authoritative ans which was:

Address: 65.182.101.8

matt-dublin

in the black screen can you type:

ping flyforums.co.uk

post up the response.

Torqay

zziplex wrote: »

I cannot access that from my pc here now(Blank white page)

The culprit might be IE9:

Why are some webpages blank ... in Internet Explorer?

matt-dublin

Torqay wrote: »

The culprit might be IE9:

Why are some webpages blank ... in Internet Explorer?

i can access it in IE9

zziplex

matt-dublin wrote: »

in the black screen can you type:

ping flyforums.co.uk

post up the response.

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Ger>ping flyforums.co.uk
Pinging flyforums.co.uk [94.236.103.80] with 32 bytes of data:
Reply from 94.236.103.80: bytes=32 time=355ms TTL=54
Reply from 94.236.103.80: bytes=32 time=323ms TTL=54
Reply from 94.236.103.80: bytes=32 time=304ms TTL=54
Reply from 94.236.103.80: bytes=32 time=616ms TTL=54
Ping statistics for 94.236.103.80:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 304ms, Maximum = 616ms, Average = 399ms
C:\Users\Ger>
C:\Users\Ger>

matt-dublin

so its not a DNS issue or TCP/IP issue
try deleting the temporary internet files in internet explorer and cookies

internet explorer > tools> internet options > Delete

check the temporary internet files and cookies boxes and click delete.

then try browse the page again

zziplex

I have tried that numerous times to clear things up, And also was told to run ccleaner before and that didnt work. Its so odd that its only that page that goes blank/white on me.


I guess that IE9 video thing demo step by step is worth a go??

Torqay

I take it, Internet Explorer 9 is the only web browser installed on your system?

zziplex

Torqay wrote: »

I take it, Internet Explorer 9 is the only web browser installed on your system?

Yes.

matt-dublin

http://www.getfirefox.com

install firefox and see can you browse to the website

zziplex

Installed Firefox and still no joy. Any other options?

Thanks for all the help btw much appreciated.

matt-dublin

stumped now, maybe antivirus is blocking it?

what AV r u using?

LimkUL

Perhaps hostfile issue, throw it up here C:\Windows\System32\drivers\etc\hosts just Open within notepad and copy and paste its contents.

EDIT: Just noticed you can PING it fine, so not a hostfile issue hmmmmm....

matt-dublin

connection issue possibly,

ping times and jitter appear somewhat high.

whos yous isp op, you might need to log a call with them

LimkUL

GO TO www.fishingmagic.com from within that choose forums, that is the www.flyforums.co.uk site your having problems with? DNS update issue is my assumption..Who's your internet provider?

Perhaps this direct link may also work for you http://www.fishingmagic.com/forums/index.php

matt-dublin

two completly different sites???

LimkUL

Oh *%$# your right! I accessed it via the IP and not the URL same IP 94.236.103.80

29 Fishing Related sites associated with that IP my bad http://www.yougetsignal.com/tools/web-sites-on-web-server/?remoteAddress=94.236.103.80

Actually zziplex can you access that other site? www.fishingmagic.com what happens when you go to 94.236.103.80

zziplex

LimkUL wrote: »

Oh *%$# your right! I accessed it via the IP and not the URL same IP 94.236.103.80

29 Fishing Related sites associated with that IP my bad http://www.yougetsignal.com/tools/web-sites-on-web-server/?remoteAddress=94.236.103.80

Actually zziplex can you access that other site? www.fishingmagic.com what happens when you go to 94.236.103.80

I can access the above link yes. Its a inter-related site afaik.

I can access the page below but cant access forums through that either.I actually registered as a member via the below page but cant access the forums etc.
http://www.flyforums.co.uk/news/

zziplex

@ Matt-Dublin

Mcafee antivirus at the moment but had kaspersky antivirus before and still same problem.

Erm Log a call with isp Whats that?

Excuse my brutal I.t skills .

Thanks again.

LimkUL

K lets rule out something... can you access it via proxy?

Go to: http://sneakyking.com/
Or any proxy you wish, and enter the website www.flyforums.co.uk and hit enter

Torqay

zziplex wrote: »

Erm Log a call with isp Whats that?

Place a request for assistance from their help desk/tech support with your internet provider.

But if, as you say, the site can be accessed from another computer via the same connection, that might be futile.

zziplex

Torqay wrote: »

Place a request for assistance from their help desk/tech support with your internet provider.

But if, as you say, the site can be accessed from another computer via the same connection, that might be futile.

Ah no by another computer or smartphone yea but not using my internet connection(3pay).

zziplex

LimkUL wrote: »

K lets rule out something... can you access it via proxy?

Go to: http://sneakyking.com/
Or any proxy you wish, and enter the website www.flyforums.co.uk and hit enter

Yes that works!

Where can I go from here to solve the problem for normal browsing? I dont even know what a proxy is ffs .

Torqay

zziplex wrote: »

Yes that works!

I dont even know what a proxy is ffs .

NOW we're talking.

A proxy acts as an intermediary, so the forum will see you connecting from a different IP address.

And since you mentioned 3pay, the problem could be caused by a "shared IP" via UMTS.

zziplex wrote: »

Where can I go from here to solve the problem for normal browsing?

I don't think there is a solution to it. One of the shortcomings of a 3G connection and not much you can do about.

Or, the forum in question has banned a whole range of IP addresses from this provider, drastic measures like this are not unheard of. Then changing to O2 or Vodafone might help, if you want to go down this route.

zziplex

Mmmm I see said the blind man....Interesting.

Cheers.

zziplex

Do you guys think If I contacted the board admin and explained my ip address is being blocked they would unblock it? Or is there simply no way around it?

Im happy enough now I can access the site thanks to you guys but the only thing now is when guys post links from outside flyforums.co.uk to a certain topic within flyforums.co.uk i cant use there direct link to access that topic.

Cheers.

Torqay

zziplex wrote: »

Do you guys think If I contacted the board admin and explained my ip address is being blocked they would unblock it?

You can always ask the administrator. Since you can login via proxy, it's not that your account is banned.

Explain that you're on a 3G connection and tell them your current IP address (you can find out via whatismyip.com).

zziplex

Thanks alot guys, All much appreciated.