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Missed DHL delivery, what now?

  • 15-02-2012 05:44PM
    #1
    meoklmrk91
    Registered Users, Registered Users 2 Posts: 4,083 ✭✭✭


    I bought something online last week and DHL attempted to deliver it to me today, they didn't leave a note or anything but when I checked the online tracking it stated that delivery had been attempted but that the recipient was not at home

    What now, do I have to contact them or will they just attempt to deliver it again?


Comments

  • #2
    BengaLover
    Registered Users, Registered Users 2 Posts: 2,090 ✭✭✭BengaLover


    The item will most likely go to their depot where it will be held for 10-14 days depending on their policy, and in my experience, they will not contact you, you have to contact them.


  • #3
    Miaireland
    Registered Users, Registered Users 2 Posts: 4,066 ✭✭✭Miaireland


    Email them with your tracking number and rearrange delievery.


  • #4
    DYLF
    Registered Users, Registered Users 2 Posts: 320 ✭✭DYLF


    email nh@dhl.com or call them on 1890 725 725
    they should be able to send it back out the next day


  • #5
    Melendez
    Closed Accounts Posts: 1,645 ✭✭✭Melendez


    This post has been deleted.


  • #6
    meoklmrk91
    Registered Users, Registered Users 2 Posts: 4,083 ✭✭✭meoklmrk91


    Thanks everyone, was going to email them yesterday morning and low and behold my delivery turned up, delivered of their own accord. Thought I was going to be in for a fun time the way everyone talks about them but I guess I just got lucky.


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