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Car Manufacturers' Rip Off their Customers

  • 04-02-2012 9:00am
    #1
    Poulgorm
    Registered Users, Registered Users 2 Posts: 813 ✭✭✭


    The following is a direct quote from the website HonestJohn.co.uk.

    In the USA, Consumer Protection laws help preserve cars by landing big bills on the manufacturers rather than the car owners.

    A typical example is diesel particulate filters. These must last at least 8 years or be replaced at the manufacturer's expense.

    BMW warrants its high pressure fuel pumps in the USA for ten years or 120,000 miles, whichever comes first.

    No such Consumer Protection in Europe where recently owners were faced with bills of up to £1,700 to replace ATE Teves Mk 60 ABS/ESP modules on cars as little as 3.5 years old due to a small fault with the ESP brake pressure valve. At the same time, component manufacturers were lobbying the EC to make ESP compulsory, and effectively legislate a potentially faulty component into every car.

    In fact, the fault can be repaired by specialists such as Sinspeed for as little as £225, including VAT. BMW always adopted the sensibly priced fix, often not charging its customers at all. But only when pressure was brought on another large German manufacturer did it relent and start using kits to fix the modules rather than charge customers up to £1,700.


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