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Opting out of gas and electricity bundle

  • 30-01-2012 2:57pm
    #1
    C-J
    Closed Accounts Posts: 934 ✭✭✭


    I switched to an electric ireland electricity and gas bundle two months ago, my gas beforehand used to be €50 bimonthly with flo gas. Imagine my shock today when i receive my online gas bill for €150 from electric ireland!! I was away a lot over christmas, and even when i was at home i had heat on sparingly as I have small two bed apartment. Can I opt out of the bundle because this is absolutely ridiculous and I'm not paying a bill like that in future


Comments

  • #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi C-J,

    Is the bill based on an estimated or actual meter reading?

    Yes you can opt out if you wish.

    Regards,
    Una


  • #3
    C-J
    Closed Accounts Posts: 934 ✭✭✭C-J


    Its an actual meter reading, my meter was read last week unless my other bills were overly low estimates? I just got an awful shock i thought i'd be getting quite a good reduction. If i opt out of gas can i still recieve the direct debit and online billing discount for my electricity?


  • #4
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi again C-J,

    It could be a case of previous under-estimates all right. If you send me your account details by private message, I could have a look?

    Yes, you can indeed still have an electricity-only account with the direct debit and online billing discounts - if you decide to discontinue with the gas supply.

    Regards,
    Una


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