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Beats By Dre Support

  • 27-01-2012 3:55pm
    #1
    GrahamH220
    Registered Users, Registered Users 2 Posts: 15 ✭


    Hey guys, my Beats by Dre which I bought from HMV at christmas broke and I'm trying to get in touch with Monster Cable. The Irish number off the website doesn't seem to work. Is there something I'm doing wrong or is there another number for me to call?

    Thanks alot guys.


Comments

  • #2
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,243 Mod ✭✭✭✭godtabh


    GrahamH220 wrote: »
    Hey guys, my Beats by Dre which I bought from HMV at christmas broke and I'm trying to get in touch with Monster Cable. The Irish number off the website doesn't seem to work. Is there something I'm doing wrong or is there another number for me to call?

    Thanks alot guys.

    Your contract is with HMV and not Monster Cable. Deal with HMV first off


  • #3
    GrahamH220
    Registered Users, Registered Users 2 Posts: 15 ✭GrahamH220


    Ok, I will get in touch with HMV, I'm pretty sure I'm out of the thirty days guarantee though. Thanks for the help.


  • #4
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    It's broken, so Consumer Law applies here. The HMV 30 day guarantee doesn't matter here.

    If the item breaks, (assuming no user damage), then HMW are obliged to deal with you, and should offer one of the following: a refund, replacement or repair.

    Start with HMV.


  • #5
    mazz31342
    Closed Accounts Posts: 1 ✭mazz31342


    get in touch with HMV..:D


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