Aer Lingus 20% Sale what a joke.

bigjohn66

MYOB wrote: »

Incorrect.

The "handling fee" is removed if you use Visa Electron:

http://www.aerlingus.com/help/help/feesfares/#d.en.1586

There is no other fee for using any specific cards. Believe me, I've booked enough flights on Aer Lingus to know this.

I stand corrected.

ntlbell

bigjohn66 wrote: »

I don’t see your point, when Ticketmaster give you their Total Price (Charges) that is what you pay. See below, this is taken from a purchase I made recently.

Type
Full Price Ticket
Ticket Price
€28.00 x 2
Service Charge
€3.50 x 2
SUBTOTAL
€63.00
Tickets/Items
€63.00
Box Office Collection
No Charge
TOTAL CHARGES
€63.00

When Aer Lingus give you your Total Price, they than charge a handling fee afterwards, so how is it a Total Price?

because the "total" is shown on aer lingus before purchase.

now we're down to which page of the purchasing stage is the correct one.

my point was they're kept separate in both cases

bigjohn66

ntlbell wrote: »

because the "total" is shown on aer lingus before purchase.

But you are missing my point. You are talking here about the final payment screen and yes it is shown there.

When you confirm what flights you want Are Lingus give you what they call the Total Price. They even make a big deal about this by telling you this in red.
You than go to the next page and you are hit with another charge. Now this becomes the total.

ntlbell wrote: »

now we're down to which page of the purchasing stage is the correct one.

You just confirmed my point. Why should there be this confusion in the first place. Why give a total price than add more charges (fees) to make a new total on a different page?

Why don’t they just add them in the first time or say something like “there may be fees to be added” Not tell you this is the Total price and than add more to it.

I don’t think we are going to agree on this.

Oryx

bigjohn66 wrote: »

But you are missing my point. You are talking here about the final payment screen and yes it is shown there.

When you confirm what flights you want Are Lingus give you what they call the Total Price. They even make a big deal about this by telling you this in red.
You than go to the next page and you are hit with another charge. Now this becomes the total.

I dont disagree about deliberately misleading practices (I mean, see the seat booking thing above) but I want to clarify. What do you do between the first Total Price page and the next one with the handling fee? What has prompted the difference?

bigjohn66

Oryx wrote: »

I dont disagree about deliberately misleading practices (I mean, see the seat booking thing above) but I want to clarify. What do you do between the first Total Price page and the next one with the handling fee? What has prompted the difference?

You click to agree to their terms and conditions (and from what I can see it dose not mention any handling fee in there) and click continue. You do not click anything else and have no choice.

Go on line and look for yourself.

ntlbell

bigjohn66 wrote: »

But you are missing my point. You are talking here about the final payment screen and yes it is shown there.

When you confirm what flights you want Are Lingus give you what they call the Total Price. They even make a big deal about this by telling you this in red.
You than go to the next page and you are hit with another charge. Now this becomes the total.

What they give you is the total ticket price. which is true it is.

the handling fee is not part of the ticket price. and they give you an option not to pay it, what more do you want?

bigjohn66 wrote: »

You just confirmed my point. Why should there be this confusion in the first place. Why give a total price than add more charges (fees) to make a new total on a different page?

Why don’t they just add them in the first time or say something like “there may be fees to be added” Not tell you this is the Total price and than add more to it.

I don’t think we are going to agree on this.

There's no confusion one of the reasons is at this stage they don't know how you're going to pay for the ticket, if using one of the free cards which every air line has to offer, this is the total price.

I don't know anyone over the age of 12 who gets confused by it.

Every site i use I go to the final screen and then look at the total and decide if I will purchase it or not.

it's a really simple concept.

cbrlover

I would agree this so called sale that Aer Lingus are running at the moment is a rip off.

I sat down to book some summer flights.

Dublin to Alicante in June for 2 people. The price is all in including C/Card fee.

Aer Lingus without pre booked seats €460.
Another Airline with pre booked seats €327, this is what I booked.

(If I had wanted it was €287 without pre booked seats but I booked the seats)

The flights out are within an hour and the flights back Aer Lingus are about 2 hours later.

So apart from the pre booked seats we are looking at something very similar and having the seats booked is a big advantage.

How can anyone defend this so called sale when their price like for like without pre booked seats is about 60& more expensive?

As for that handling fee I agree with OP. Why give a price and tell you it is the total and than add to it? Just dont tell me it is the total.

Cop on people.

bigjohn66

ntlbell wrote: »

I don't know anyone over the age of 12 who gets confused by it.

I am not confused by this I understand it. We have our wires crossed here I think. You keep going on about looking at the final screen and I know that is where you get your Total Price from. I might have added other things like seats or parking but I am not talking about that.

What I am talking about and no one has answered me. How can Aer Lingus on page 3 tell you this is your Total Price and on page 4 add another fee.

Lets go back to the Coke. In the fridge the price says €1. You take it to the counter to pay for it and you are asked for €1.07 which is €1 for the can and €.07 handling charge would you pay it? At least you would question it if you noticed.

I am not saying I don’t want to pay it I am saying don’t give me a total Price and than ask me to pay more.

bigjohn66

cbrlover wrote: »

As for that handling fee I agree with OP. Why give a price and tell you it is the total and than add to it? Just dont tell me it is the total.

Now that would be simple wouldn’t it.

ntlbell

bigjohn66 wrote: »

I am not confused by this I understand it. We have our wires crossed here I think. You keep going on about looking at the final screen and I know that is where you get your Total Price from. I might have added other things like seats or parking but I am not talking about that.

What I am talking about and no one has answered me. How can Aer Lingus on page 3 tell you this is your Total Price and on page 4 add another fee.

Lets go back to the Coke. In the fridge the price says €1. You take it to the counter to pay for it and you are asked for €1.07 which is €1 for the can and €.07 handling charge would you pay it? At least you would question it if you noticed.

I am not saying I don’t want to pay it I am saying don’t give me a total Price and than ask me to pay more.

It doesn't say total price.

It says Total ticket price.

which is true..

28064212

bigjohn66 wrote: »

What I am talking about and no one has answered me. How can Aer Lingus on page 3 tell you this is your Total Price and on page 4 add another fee.

They don't. They tell you the Fare, the Taxes and Charges (with a handy link telling you exactly what they mean by that) and the Flight Total. This is the total cost of the flight. Click continue, and you get the price with the handling fee (which you are conveniently informed about at the bottom of every page up to that point), and the TOTAL

bigjohn66

ntlbell wrote: »

It doesn't say total price.

It says Total ticket price.

which is true..

This is where you are wrong for sure; in fact it confirms to me you actually don’t know what you are talking about, so it is the last time I will reply to anything you have to say on this matter. It dose say Total Price.

In fact they push it on you by saying TOTAL PRICE twice on the 3rd page.

The first one is the LOGO just before the banner telling you
NEW: ALL PRICES BELOW INCLUDE TAXES AND CHARGES

Which in its self is false as there might be extra charges. I do understand they provide a link explaining the charges.

The second is just above the word Continue.

Total Price: EUR 179.58

See post #8 in this tread where I posted a direct copy of the flights I was looking to book.

ntlbell

bigjohn66 wrote: »

This is where you are wrong for sure; in fact it confirms to me you actually don’t know what you are talking about, so it is the last time I will reply to anything you have to say on this matter. It dose say Total Price.

In fact they push it on you by saying TOTAL PRICE twice on the 3rd page.

The first one is the LOGO just before the banner telling you
NEW: ALL PRICES BELOW INCLUDE TAXES AND CHARGES

Which in its self is false as there might be extra charges. I do understand they provide a link explaining the charges.

The second is just above the word Continue.

Total Price: EUR 179.58

See post #8 in this tread where I posted a direct copy of the flights I was looking to book.

Sorry

I read your post as

FLIGHT TOTAL

TOTAL PRICE

but i see now the flight total was for the return flight on top.

in that case.

It's still correct, as it is the total price of the flight.

handling fee != flight price.

plus if you're using visa electron it will be the total cost.

at this point, they don't know how you're going to pay

which i have said 3 times now.

subway

why in gods name did i post in this thread. i cant stand this forum.
unfollowed

bigjohn66

28064212 wrote: »

They don't. They tell you the Fare, the Taxes and Charges (with a handy link telling you exactly what they mean by that) and the Flight Total. This is the total cost of the flight. Click continue, and you get the price with the handling fee (which you are conveniently informed about at the bottom of every page up to that point), and the TOTAL

They Do say Total Price

OK now I think people are trying to wind me up.

On a return flight which is what I was booking where it says Flight Total that is for that flight. It says it twice once for each flight and than it gives a Total Price.

Again I direct you to post #8 of this thread.

Out trip and than Flight Total
Return trip and than flight Total
below that it clearly says Total Price.


As I have said before I understand there might be extra charges and I am happy to pay them if that is what is required. I just can’t see how or why anyone would try to defend this. They clearly state Total Price and it might not be. Why not say Flight Price.

ntlbell

bigjohn66 wrote: »

They Do say Total Price

OK now I think people are trying to wind me up.

On a return flight which is what I was booking where it says Flight Total that is for that flight. It says it twice once for each flight and than it gives a Total Price.

Again I direct you to post #8 of this thread.

Out trip and than Flight Total
Return trip and than flight Total
below that it clearly says Total Price.


As I have said before I understand there might be extra charges and I am happy to pay them if that is what is required. I just can’t see how or why anyone would try to defend this. They clearly state Total Price and it might not be. Why not say Flight Price.

because at that time, it is the total price!

they can't predict how you're going to pay and that's what adds the 12e!!!

why don't you write a letter to aer lingus FOA the web usability department and move to ryanair :rolleyes: while it's fixed.

bigjoe

First let me say my thoughts are the total price is what you pay, not what you might pay if you don’t add things. The only place they should say total price is at the bottom of the last page after all extras are included.

I find it funny people squabbling over this when the bigger picture is that Aer Lingus are rip off merchants and there is no way to defend them. They have being doing it as the norm for years.

I just looked at flights to Manchester 2 people
Ryanair 105 Euro
Aer Lingus 319 Euro
For my flight times.

Now that is a rip off. Like the person above to Alicante why would anyone even try to defend Aer Lingus?

I like to get the best price I can and will always check any available airlines to my destination but it is very rare that Aer Lingus are best.

ntlbell

bigjoe wrote: »

First let me say my thoughts are the total price is what you pay, not what you might pay if you don’t add things. The only place they should say total price is at the bottom of the last page after all extras are included.

I find it funny people squabbling over this when the bigger picture is that Aer Lingus are rip off merchants and there is no way to defend them. They have being doing it as the norm for years.

I just looked at flights to Manchester 2 people
Ryanair 105 Euro
Aer Lingus 319 Euro
For my flight times.

Now that is a rip off. Like the person above to Alicante why would anyone even try to defend Aer Lingus?

I like to get the best price I can and will always check any available airlines to my destination but it is very rare that Aer Lingus are best.

I can find flights on aer lingus cheaper than ryanair but it's not really relevant.

Nor is anyone defending aer lingus just stating a few facts.

bigjoe

ntlbell wrote: »

they can't predict how you're going to pay and that's what adds the 12e!!!

So if they can't predict how I am going to pay why add something?

I am not going to be drawn into this stupid debate. But I will repeat what I said above the total price is the price you pay

Anything else is the sub-total.

You talk about the facts. The only fact as I see it is, they give you the Total Price and than add to it.

ntlbell

bigjoe wrote: »

So if they can't predict how I am going to pay why add something?

They don't add it, that's the point of the thread.

bigjoe wrote: »

I am not going to be drawn into this stupid debate. But I will repeat what I said above the total price is the price you pay.

Anything else is the sub-total.

You talk about the facts. The only fact as I see it is, they give you the Total Price and than add to it.

well done, because at that point it *IS* the total price for the ticket.

bigjoe

ntlbell wrote: »

They don't add it, that's the point of the thread.

No it is not the point of the thread. It is that the Aer Lingus 20% sale is a rip off.
It is just that you have turned it into it.

bigjoe

ntlbell wrote: »

well done, because at that point it *IS* the total price for the ticket.

I dont see your point, I never mentioned the work ticket I said Total Price.

Agan like so many other times in this thread you get your facts wrong.

I guess I should not have replied to this as you appear to be the type of person that needs the last word to prove you are right even if you have to twist facts to make it look as if you are correct.

If you do not understand that the term Total Price is the amount you pay than there is no point in trying to reason with you.

ntlbell

bigjoe wrote: »

No it is not the point of the thread. It is that the Aer Lingus 20% sale is a rip off.
It is just that you have turned it into it.

Please read the first post were the poster brought it up.

I'm merely explaining the point.

ntlbell

bigjoe wrote: »

I dont see your point, I never mentioned the work ticket I said Total Price.

Agan like so many other times in this thread you get your facts wrong.

I guess I should not have replied to this as you appear to be the type of person that needs the last word to prove you are right even if you have to twist facts to make it look as if you are correct.

If you do not understand that the term Total Price is the amount you pay than there is no point in trying to reason with you.

I can't make it any clearer.

On that particular page it is the total ticket price.

They can't calculate the service charge as there may not be one yet.

You move on, you choose a card were a service charge will be required to use it (you have a choice here) service charge added, you get a new price.

the same happens on amazon for ireland VAT etc

The vast majority of people buying online are used to this and don't have any difficulties.

There's always one tho.

keithclancy

bigjoe wrote: »

First let me say my thoughts are the total price is what you pay, not what you might pay if you don’t add things. The only place they should say total price is at the bottom of the last page after all extras are included.

I find it funny people squabbling over this when the bigger picture is that Aer Lingus are rip off merchants and there is no way to defend them. They have being doing it as the norm for years.

I just looked at flights to Manchester 2 people
Ryanair 105 Euro
Aer Lingus 319 Euro
For my flight times.

Now that is a rip off. Like the person above to Alicante why would anyone even try to defend Aer Lingus?

I like to get the best price I can and will always check any available airlines to my destination but it is very rare that Aer Lingus are best.

Really ... I was looking for flights the other day:

Aer Lingus:
Amsterdam - Dublin
Out: 2nd March
Return: 4th March
TOTAL EUR 81.98 inc handling fee.

Ryanair:
Eindhoven - Dublin
Out: 2nd March
Return: 4th March
Total Cost 119.46 EUR (inc charges + Levy, ex CC fee)

And Amsterdams fees are much higher than Eindhoven.

So thats your 'theory' completely blown out of the water.

And even if the Aer Lingus fare is more expensive, they fly to and from Decent and well connected airports, sometimes by Saving yourself money with Ryanair your only shooting yourself in the foot with Time and additional costs flying to the middle of nowhere and having to travel for an extra 2 hours to your final destination.

E.G. Fly from Dublin to Dusseldorf
Aer Lingus fly from Dublin direct to Dusseldorf International (15 minutes to the City Center)
Ryanair fly from Dublin direct to Dusseldorf (Weeze) about 2 hours on Public Transport away from Dusseldorf

bigjoe

keithclancy wrote: »

So thats your 'theory' completely blown out of the water.

What Theory? All I said was “it is very rare that Aer Lingus are best”

I find your post is irrelevant anyway as it is not comparing flights to the same airport.

bigjoe

ntlbell wrote: »

On that particular page it is the total ticket price.

Wrong again It dose not say "total ticket price" It says Total Price.

lubo_moravcik

oops

bigjoe

ntlbell wrote: »

The vast majority of people buying online are used to this and don't have any difficulties.

There's always one tho.

If you are referring to me I don’t have any difficulties. I am just point out what you clearly can’t see, (or more to the point choose not to see at this stage.)

On page 3 of the Aer Lingus booking system, it gives a price and says Total Price. This may not be the Total Price that you pay so why say it is the Total Price?

lubo_moravcik

bigjohn66 wrote: »

It is still a charge so why not man up and include it in the price rather than try to deceive people. Would it not just be better to add €6.00 to each way because that is what they are charging anyway.



It is just another way to up the price of the flight after you get you “total price” as they call it. Sorry I don’t know what it is for, they don’t say.
No you can’t avoid it you have to pay it.

I agree with your initial post, ( i booked today only to find the €12 charge and was a bit peeved) but you seem terribly angry with people about this who are only trying to point out why the price may have actually gone up.

If they have 600 seats, being sold from 1a to 100d, they will be sold at a price in groups. So seats 1a to say 10d are being sold off at €5. 11a to 19d are sold at €20, 20a to 25d sold at €40 and so on and on and on. The seat you were initially going to buy may have came in one of the earlier price ranges, but as you decided to wait for the sale, more seats were sold which pushed you into the next price group.
Am sure you know all this anyway, but no need to get so annoyed with people on here about it. Maybe you should use CHILL AIR in future