problem changing channels on sky

chiefwiggum

hi everyone
we are having major problems with changing channels with our remotes with eyes on our sky plus box,sometimes its fine and works no problem but other times when we press one button we get completly differnt action
for ex we could press number 5 and it wont work then we could press it again and it sends us into menu or shut off altogether this is happening in the kitchen and bedroom areas
its very frustrating ,can anyone help
thanks

rsole1

chiefwiggum wrote: »

hi everyone
we are having major problems with changing channels with our remotes with eyes on our sky plus box,sometimes its fine and works no problem but other times when we press one button we get completly differnt action
for ex we could press number 5 and it wont work then we could press it again and it sends us into menu or shut off altogether this is happening in the kitchen and bedroom areas
its very frustrating ,can anyone help
thanks

Get a new remote - seen em in B&Q for €23

chiefwiggum

rsole1 wrote: »

chiefwiggum wrote: »

hi everyone
we are having major problems with changing channels with our remotes with eyes on our sky plus box,sometimes its fine and works no problem but other times when we press one button we get completly differnt action
for ex we could press number 5 and it wont work then we could press it again and it sends us into menu or shut off altogether this is happening in the kitchen and bedroom areas
its very frustrating ,can anyone help
thanks

Get a new remote - seen em in B&Q for €23

But it's happening with all remotes even the newer one( only 1year old)

Peter Rhea

If it's only happening with the eyes, there might be something disrupting the commands reaching the box; is picture quality from the Skybox still the same as always on the kitchen & bedroom tvs?

chiefwiggum

yeah picture is perfect.. the odd time the picture might freeze for about 5 seconds

bulbs2010

I would say the eyes are not getting enough power you probably need a amplifer

chiefwiggum

bulbs2010 wrote: »

I would say the eyes are not getting enough power you probably need a amplifer

they are plugged into the telly and have lights on..what would be involved with the amplifier?

Ronnie Raygun

Who set up the distribution system? Is it all over cables, no "video senders" involved?

Ronnie Raygun

rsole1 wrote: »

Get a new remote - seen em in B&Q for €23

Or new batteries ...

chiefwiggum

Ronnie Raygun wrote: »

Who set up the distribution system? Is it all over cables, no "video senders" involved?[/Quote

Its all cables no senders . It was prewired on the first fix when house was built

chiefwiggum

Ronnie Raygun wrote: »

rsole1 wrote: »

Get a new remote - seen em in B&Q for €23

Or new batteries ...

Obviously Ronnie it was the first thing I checked

Liameter

You haven't stated:-

When the problem began.
How old the system is.
The makes/models of all Digiboxes and their ages.
The make/model of amplifier and where it gets its power from.
The type of cable (should be double-screened).
Whether you added some equipment nearby, which is interfering.
Whether wall sockets are involved (and whether they are fully screened).
Whether all connecting plugs are soldered.
Whether magic-eye connections to TVs are decoupled.

Also see http://www.satcure.co.uk/tech/tvlink2.htm
and download the instructions. Includes troubleshooting info.