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Harvey normans

  • 06-01-2012 2:49pm
    #1
    gsxr1
    Closed Accounts Posts: 3,167 ✭✭✭


    Do Harvey Normans keep a record of your sale?

    I bought an item lasy year, but it need repair. I cant find my receipt?


    What are my chances of getting a repair?


Comments

  • #2
    gazzer
    Registered Users, Registered Users 2 Posts: 4,050 ✭✭✭gazzer


    Its really weird that you post this message as I am in a similar situation and was just about to post a message up. I need to bring a multimedia drive back to Harvey Norman's. I bought it last August. Cant find the receipt but I do have my bank statement showing where the money was taken from my debit card.

    I rang Harvey Norman this morning but the phone just kept ringing out.


  • #3
    Africa
    Registered Users, Registered Users 2 Posts: 1,252 ✭✭✭Africa


    And they dont answer emails it seems.

    Bring a copy of your bank statement along, at least that is SOME proof of purchase.


  • #4
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    When you purchase a major item, they sometimes take your name for the receipt & warranty.

    If that isn't the case, then you will need to find some proof of purchase. However, it doesn't have to be the store receipt. If you can find a credit or debit card statement showing the transaction, then that will do.


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