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"Sale" price increased in front of me - Woodies

  • 03-01-2012 11:50pm
    #1
    Registered Users, Registered Users 2 Posts: 37


    Looking at a Cross Trainer of all things in Woodies, when a sales assistant came over and took the sale display prices down, sorted through her batch of sheets and then put up new prices. We waited as we thought this might be an additional discount for January and we are currently data gathering so to speak.

    Ha - price increased by €15 :eek: (VAT increase would have been €3.50)

    Seeing as she had a batch of sheets, wonder how many other items had "sale" prices increased today.

    Used to work at Harrods so know some of the tricks of the trade - but this was a new one on me.


Comments

  • Registered Users, Registered Users 2 Posts: 1,492 ✭✭✭neckedit


    Prices can go back up??
    Whats your Problem, maybe a mistake was made with the initial sale setup and it was being corrected? Did you ask the assistant in question why this was happening? Companies don't go to sale cause they have to, they don't do it to please the customer, it is not an infringment on your civil liberties if the choose to change a price, a sale is to get rid of slow moving or dead stock, increase cash flow, make way for new stock or simply to stimulate a bit of trade.


  • Closed Accounts Posts: 535 ✭✭✭Skopzz


    Woodies are passing on the VAT increase.

    I am already turning blue from holding my breath.

    They are interested in high prices.

    I can see the headlines of their closure in the near future, such a pity they succumb to moral hazard.


  • Closed Accounts Posts: 1,076 ✭✭✭maxer68


    Skopzz wrote: »
    Woodies are passing on the VAT increase.

    I am already turning blue from holding my breath.

    They are interested in high prices.

    I can see the headlines of their closure in the near future, such a pity they succumb to moral hazard.

    More stupidity from Skopzz. Totally unfounded allegation of their future closure. (woodies is part of the ISEQ & london listed listed grafton group and its very profitable, particularly it Uk & European operations)

    Prices change in retail.

    Harvey Norman have increased some prices that were heavily reduced last week - stll on "sale" but not as low as last week. Power City have done the same and possibly every major retailer in UK too. Even I'm doing it, but not til Sunday.

    The week immediately after Christmas is the important one and there are always some extra discounts to entice people straight after Christmas. then there's the regular sale to entice people in for January and about 3rd week of Jan, everything goes back to normal. That's how it is. - The bigger bargains are always in the first few days.


  • Closed Accounts Posts: 1,207 ✭✭✭Pablo Sanchez


    Skopzz wrote: »
    such a pity they succumb to moral hazard.

    Eh....im not sure you understood the term you just used there.


  • Closed Accounts Posts: 535 ✭✭✭Skopzz


    maxer68 wrote: »
    More stupidity from Skopzz. Totally unfounded allegation of their future closure. (woodies is part of the ISEQ & london listed listed grafton group and its very profitable, particularly it Uk & European operations)

    Prices change in retail.

    Harvey Norman have increased some prices that were heavily reduced last week - stll on "sale" but not as low as last week. Power City have done the same and possibly every major retailer in UK too. Even I'm doing it, but not til Sunday.

    The week immediately after Christmas is the important one and there are always some extra discounts to entice people straight after Christmas. then there's the regular sale to entice people in for January and about 3rd week of Jan, everything goes back to normal. That's how it is. - The bigger bargains are always in the first few days.

    maxer has arrived late on the scene as usual bragging about his pathetic life.

    Straightening out the deck chairs on the Titanic.

    If you are going to pass on the VAT increase in the stores why bother?

    Woodies is toast if their merchandise remain at such high prices and has a spineless manager. Look at the mess they have gotten themselves into before.


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  • Closed Accounts Posts: 535 ✭✭✭Skopzz


    neckedit wrote: »
    Prices can go back up??
    Whats your Problem, maybe a mistake was made with the initial sale setup and it was being corrected? Did you ask the assistant in question why this was happening? Companies don't go to sale cause they have to, they don't do it to please the customer, it is not an infringment on your civil liberties if the choose to change a price, a sale is to get rid of slow moving or dead stock, increase cash flow, make way for new stock or simply to stimulate a bit of trade.

    Nothing better than drunken remark like yours! I'm not sure if your comment is meant to be sarcastic, but doing a double whammy on your prices comes across as the ultimate insult to any customer. If you read a Textbook on customer relations, this practice is definitely not recommended. Especially during a sensitive period of sales.

    You prove my point: Irish retailers never made the grade.


  • Closed Accounts Posts: 535 ✭✭✭Skopzz


    Eh....im not sure you understood the term you just used there.

    You need to understand that it's corporate moral hazard.


  • Closed Accounts Posts: 1,207 ✭✭✭Pablo Sanchez


    Skopzz wrote: »
    You need to understand that it's corporate moral hazard.

    Im familiar with the term, i was asking how it applies to Woodies increasing their prices.


  • Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Skopzz wrote: »
    maxer has arrived late on the scene as usual bragging about his pathetic life.

    Skopzz - If you can't post in a civil manner, then please don't post at all.

    dudara


  • Closed Accounts Posts: 1,076 ✭✭✭maxer68


    Skopzz wrote: »
    maxer has arrived late on the scene as usual bragging about his pathetic life.

    Straightening out the deck chairs on the Titanic.

    If you are going to pass on the VAT increase in the stores why bother?

    Woodies is toast if their merchandise remain at such high prices and has a spineless manager. Look at the mess they have gotten themselves into before.


    Let me see - who has the best life.

    Me - with fast growing profitable company, good earnings and over 20 employees who all earn good money for their positions and who enjoy working in the company.

    or

    Skopzz = Unemployed for 2+ years and never being able to see / say anything positve about anyone.


    As for you saying Woodies got themselves into a mess before? - When was that? - They have always been a profitable company with exception to 2008 & 2009. obviously someone in your local store annoyed you cos they charge 1c more than some other store. Or was that your last employment?


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  • Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    maxer68 - My warning to Skopzz is equally applicable to you. If the two of you want to argue, then please take it to PM.

    dudara


  • Closed Accounts Posts: 6,926 ✭✭✭davo10


    Guys you are wasting your time. A wise man once said, "never argue with a fool, he will bring you down to his level and beat you with his experience"


  • Closed Accounts Posts: 535 ✭✭✭Skopzz


    davo10 wrote: »
    Guys you are wasting your time. A wise man once said, "never argue with a fool, he will bring you down to his level and beat you with his experience"

    Oh davo. You have obviously lost your glasses again and have commented on the wrong story.

    Nobody has a clue what you are talking about.

    I accept your apology in advance.

    Happy Festivus!


  • Closed Accounts Posts: 6,926 ✭✭✭davo10


    For those that understand, no explanation necessary, for those that do not, no explanation possible.

    Skopzz which category do you fall into?


  • Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    davo10 If you wish to engage in an off-topic discussion, then take it to PM.

    The motto on Boards is "Attack the post, not the poster"

    dudara


  • Closed Accounts Posts: 6,926 ✭✭✭davo10


    dudara wrote: »
    davo10 If you wish to engage in an off-topic discussion, then take it to PM.

    The motto on Boards is "Attack the post, not the poster"

    dudara

    Attack what dudara? posts? God knows on how many occasions certain posts have been shown to be inaccurate, Surely as a moderator you must have noted how often threads get derailed by a ceratain person posting something silly then the OP's point is lost in the torrent of posts from other members who ask him to provide evidence or facts to back up his posts.

    As a moderator surely it is in the best interest of this forum if you ask the poster not to make silly claims like Woodies or intel are leaving this country unless he has something to back it up.

    Simpleton, a person who is felt to be deficient in judgement, good sense or intelligennce; a fool


  • Registered Users, Registered Users 2 Posts: 1,492 ✭✭✭neckedit


    Skopzz wrote: »
    Nothing better than drunken remark like yours! I'm not sure if your comment is meant to be sarcastic, but doing a double whammy on your prices comes across as the ultimate insult to any customer. If you read a Textbook on customer relations, this practice is definitely not recommended. Especially during a sensitive period of sales.

    You prove my point: Irish retailers never made the grade.

    Drunken remark?? What do you mean by this.........You say it alot can you explain?
    I'm sorry sales end and prices go up! whats the problem, had the OP wanted to purchase the item why didn't they talk to some one about. Maybe when you get a chance you can lend me your Text book on Customer Relations.


  • Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    davo10 wrote: »
    As a moderator surely it is in the best interest of this forum if you ask the poster not to make silly claims like Woodies or intel are leaving this country unless he has something to back it up.

    Report any posts that you feel are derailing the thread. The moderators will look into the matter.

    Calling someone a simpleton is attacking them.


  • Closed Accounts Posts: 6,926 ✭✭✭davo10


    dudara wrote: »
    Report any posts that you feel are derailing the thread. The moderators will look into the matter.

    Calling someone a simpleton is attacking them.

    Sorry Dudara, It would have been more prudent for me to say that the referenced posts, in my view, were deficient in judgement, not sensible nor intellectually well thought out.


  • Registered Users, Registered Users 2 Posts: 372 ✭✭Patriciamc93


    The bus .......

    City ticket before: 1.60 euro
    Ticket +Vat: approx. 1.62
    Actual price today: 1.70!

    Cant wait to see how much my far home from college will cost!


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  • Registered Users, Registered Users 2 Posts: 37 snausbaby


    neckedit wrote: »
    Prices can go back up??
    Whats your Problem, maybe a mistake was made with the initial sale setup and it was being corrected? Did you ask the assistant in question why this was happening? Companies don't go to sale cause they have to, they don't do it to please the customer, it is not an infringment on your civil liberties if the choose to change a price, a sale is to get rid of slow moving or dead stock, increase cash flow, make way for new stock or simply to stimulate a bit of trade.

    My problem with it:

    a) This was hardly standard stock with an inflation increase, so it felt like a rip off and when I did ask I was told it was simply the "new offer".
    b) Unprofessional - if you need to put prices up put them up at night or at the very least not when a potential customer is standing there looking at the product.
    c) No salesmanship - if you want your company and your job to survive then surely at the very least you would ask the customer if they were interested in the item and then offer to get the manager to talk about the pricing.

    The retail trade have been having sales for a very long time - yes it is part of the process of clearing old stock but it is also about attracting footfall and encouraging impulse buying at traditionally quiet times of the year (originally!), you make it sound like people are taking advantage of the poor old retailer!!

    And just to lighten the mood - once had to serve a Japanese gentleman who did not speak any English - to show me what he wanted he pulled down his trousers - thank God they were long johns :D


  • Registered Users, Registered Users 2 Posts: 4,195 ✭✭✭Corruptedmorals


    snausbaby wrote: »
    My problem with it:

    a) This was hardly standard stock with an inflation increase, so it felt like a rip off and when I did ask I was told it was simply the "new offer".
    b) Unprofessional - if you need to put prices up put them up at night or at the very least not when a potential customer is standing there looking at the product.
    c) No salesmanship - if you want your company and your job to survive then surely at the very least you would ask the customer if they were interested in the item and then offer to get the manager to talk about the pricing.


    Do you realise how little control sales assistants have over anything? A manager has certain leeway but everything that goes in instore is dictated centrally by head office and managers just have to follow it. But sales assistants have no say in things like this. 'X I want all of those signs up by 3 o'clock'. Who are they to argue? Generally things like this are prepared the night/evening before and done first thing in the morning (ie. preparing an area where prices are due to be reduced and then the next morning arranging signs when they HAVE officially been reduced). Maybe they just had absolutely tons to get through, maybe some items were forgotten about. If you bought that item without the new sign going up, it would still have scanned in at the new price. You might as well be informed when you're looking at it as to how much it's going to scan in as.

    If an item is selling very well, it's not unusual for its price to go up. Generally this would be unusual in clothing, but not electrial- the profit margins are far bigger by unit sold, so it makes sense. It would be a poor retailer who kept a bestselling item at 70% off and only broke even on it because the profit is nonexistent.

    I don't see much point in c, it would be up to you to enquire if you could speak to a manager. The manager is not going to be of much use- this is the price he has been told to put it at, not much he can do except change it.


  • Registered Users, Registered Users 2 Posts: 2,359 ✭✭✭Access


    Still though... a Cross Trainer in woodies? :D


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