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Can't update O2 HTC Desire

  • 02-01-2012 11:42pm
    #1
    coylemj
    Registered Users, Registered Users 2 Posts: 25,622 ✭✭✭✭


    My O2 HTC Desire is teling me that there's an update (to Android 2.2) available but I can't get it to install.

    It's called 'System Enancement 20.01 MB' and it seems to be coming from HTC rather than O2.

    I cleared out apps and had >70MB free RAM and >1GB on the SD card, the download (on Wi-Fi) works fine, then the phone does a restart and the install starts, I see a green progress bar which stops at roughly 20%, then I see an image of the phone with a red warning triangle and an exclamation mark, the progress bar disappears and it just sits there doing nothing, I have to pull out the battery to restart at which stage it's forgotten about the upgrade.

    Any suggestions?


Comments

  • #2
    scuby
    Registered Users, Registered Users 2 Posts: 908 ✭✭✭scuby


    same issue here, others with same issue on the 02 website forum. 02 have no clue, pointing people to contact HTC.
    I have spoken to HTC and waiting for them to collect and repair it. did the factory reset etc, and still no good.


  • #3
    projectgtr
    Registered Users, Registered Users 2 Posts: 2,462 ✭✭✭projectgtr


    Same here


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