Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Faulty digital Camera

  • 26-12-2011 1:20pm
    #1
    paulgalway
    Registered Users, Registered Users 2 Posts: 535 ✭✭✭


    Got the OH a digital camera for christmas, but it will not charge. What are my rights when I return to the shop? What are my options?

    Can I ask for a replacement, same model?

    Can I ask for a replacement, a different model?

    Can I ask for a refund?

    Thanks.


Comments

  • #2
    Dublinstiofán
    Registered Users, Registered Users 2 Posts: 2,190 ✭✭✭Dublinstiofán


    Do you have the receipt?


  • #3
    paulgalway
    Registered Users, Registered Users 2 Posts: 535 ✭✭✭paulgalway


    Dublinstiofán wrote: »
    Do you have the receipt?


    Yes


  • #4
    Dublinstiofán
    Registered Users, Registered Users 2 Posts: 2,190 ✭✭✭Dublinstiofán


    Depends on where it was bought and their returns policy. It should say on the receipt, usually if a product is opened
    you only have the option of a replacement of the same model if the first one is faulty. If you have a second faulty
    unit of the same model you can switch it for something else but this is at the shop's discretion.

    If it was me i'd (try) return the camera for a refund and buy online with the cash i got back.

    I just bought one of these bad boys (which is about €400 on every other site) for £230 from Amazon with free delivery.
    But it depends on your budget!


  • #5
    paulgalway
    Registered Users, Registered Users 2 Posts: 535 ✭✭✭paulgalway


    Just back from the shop, PC World.

    I got the camera replaced, selected a different brand.

    Was suprised at how easy it went. Went in, said I wanted to change the camera to a different brand and was told to pick out the one I wanted; all done in about 10mins. :)


Advertisement